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"Staff at Gordon Ramsey was completely clueless and lost"

" Xxx"

"The staff was amazing when we arrived. We were to return our rental vehicle and return by Uber but they offered to go with us and bring us back to the hotel. Was not expecting that at all! Staff was very pleasant and shuttle to airport was smooth and comfortable. Would highly recommend this hotel. "

"The hot springs pool for adults was very nice. Outdoor. Nice courtyard with green trees &: rock gardens. I don't know why some folks said it was terrible, run down, not clean. It was absolutely nice. Overlooking the lake. Restaurants close by. Better to remind readers to shower before going in the pool. I will go back & stay a few days whenever I went to the Vancouver. "

"Beautiful, beautiful, beautiful lake"

"I had great experienece staying there . It was clean and the staff was so polite and genuinely nice . hard to find this kind of customer service nowadays . i am glad I booked my reservation here . Thankyou hope to visit again ."

" Amazing hotel"

"Nice place to stay in Victoria. Great location and the check in is smooth. Easy self parking. "

"The staff was good & helpful assisting to get Transportation Uber, Cab Etc"