Burnley Hotel Guide - Hotels with Spa in Burnley, England

"Great place. Very friendly "

"Hotel and reception staff were very good. But bar staff were unhelpful and no room service. "

"It was good overall for the stopover. beds were comfortable but the soft bed was small for two children. We struggled to bring the room temperature down as it was hot for us. We booked two rooms as we are a family of 7. When booking, we left a message asking for the rooms to be connected or at least on the same floor, but the hotel did not pass on the information. Maybe the Hotel can look to automatically book the rooms on the same floor when families are booking if it is possible without the...

"I stayed here for 4 nights and during the 2nd night there was an issue with the room, and I wanted to change rooms, Millie on reception was very understanding and helpful and sorted me another room out immediately in the lodge for the rest of my stay, I can’t praise her enough for this The food was good and the other staff were friendly and polite "

"Very clean, great breakfast, and the decor in the lobby was charming. "

"The room was boiling with no aircon and tiny windows, miles away from reception and had a sky light on the ceiling above the bed with no curtain / blind. It must have been 30c and light at 5am."

"Booked a cottage, turned up to an estate tiny house ,smelt awful ,owner was creepy ,awful advertising didnt stay at the property had to pay £200 extra to stay in a holiday inn we are awaiting a refund ,angry and annoyed ,felt unsafe for our children"