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Grand Palace Hotel Butuan

3.0 star property
Hotel in Butuan with 24-hour business centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Grand Palace Hotel Butuan

Terrace/patio
Single Room
Deluxe Suite
Lobby
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

Highlights

Furnished patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matrimonial Room

Matrimonial Room

Matrimonial Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
C.T. Montalban Street, J.P. Rizal, Butuan, 8600

What's nearby

  • Gaisano Mall - 3 min walk - 0.3 km
  • SM City Butuan - 5 min walk - 0.5 km
  • Robinsons Place Butuan - 15 min walk - 1.3 km
  • St Joseph Cathedral - 18 min walk - 1.6 km
  • Butuan National Museum - 3 min drive - 1.5 km

Getting around

  • Butuan (BXU-Bancasi) - 14 min drive

Restaurants

  • ‪Jollibee - ‬11 min walk
  • ‪Red Palm Suites and Restaurant - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Chowking - ‬7 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Grand Palace Hotel Butuan

Property highlights
Consider a stay at Grand Palace Hotel Butuan and take advantage of a terrace, a garden and dry cleaning/laundry services. Treat yourself to spa services, such as a manicure/pedicure or a massage. The on-site restaurant offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Local cuisine breakfast (surcharge), a front desk safe and a banquet hall
  • A lift, a TV in reception and a 24-hour front desk
Room features
All 72 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • 48-inch LED TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 300 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PHP 1000
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 900.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately PHP 300 for adults and from PHP 300 for children
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)
  • Rollaway bed fee: PHP 900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Palace Butuan
Grand Palace Butuan Butuan
Grand Palace Hotel Butuan Hotel
Grand Palace Hotel Butuan Butuan
Grand Palace Hotel Butuan Hotel Butuan

Frequently asked questions

Is Grand Palace Hotel Butuan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Palace Hotel Butuan?

Self-parking is free at this property.

What time is check-in at Grand Palace Hotel Butuan?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of PHP 1000 (subject to availability).

What time is check-out at Grand Palace Hotel Butuan?

Checkout is at noon. Late checkout is available for PHP 500 (subject to availability).

Where is Grand Palace Hotel Butuan located?

Situated in Butuan, this hotel is within a 10-minute walk of Department of Education - Caraga Regional Office, Gaisano Mall and SM City Butuan. Department of Social Welfare and Development and DPWH Regional Office 13 CARAGA are also within 15 minutes.

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Grand Palace Hotel Butuan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 86 reviews
Rating 8 - Good. 28 out of 86 reviews
Rating 6 - Okay. 19 out of 86 reviews
Rating 4 - Poor. 5 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Roseleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel but the food. Breakfast buffet was just okay.
Stayed 1 night in Mar 2025

6/10 Okay

Dirk

Liked: Staff & service
Disliked: Property conditions & facilities
Gpod place and good price stayed in presidential suite was good and spacious. But dated and some bad furniture and such like that.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented the one bedroom suite. It was a very large nice room. Worth the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The dining, pool and room were all exceptional.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our room & most everything else, however we don't care to see dogs mating while we have breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

Zacc

Liked: Cleanliness, staff & service, property conditions & facilities
Roaches in the room and a moldy smell. Good room for the prices but you may need to switch rooms after a quick inspection
Stayed 12 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best spicy fried chicken

The Schezwan fried chicken at the buffet is really tasty. Extra juicy and spicy. Made the hotel stay even better!
Stayed 2 nights in Dec 2024

10/10 Excellent

Heljun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so convenient to access downtown hotel was clean up to the standard and most of all you can’t beat the price big bang for your buck!
Stayed 4 nights in May 2024

10/10 Excellent

Leonardo Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family celebration

We stay at Grand Palace Hotel as requested of my daughter to celebrate her birthday there and they enjoyed at the swimming pool. About the room everything fine and the breakfast was perfect. I'll recommend it to my friend's.
Stayed 1 night in Dec 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

4/10 Poor

Nora

Liked: Cleanliness, property conditions & facilities
We got there 1215 and they didn’t let us check in early. Not offered an option to pay or anything. Said we have to wait in the lobby until they called us. So we left to get lunch and came back. We also check out earlier than 12 but guess that’s not being considered They also told us additional towels will be 50php but when we requested one they change it to 100php. Also no towels when you use the pool. You have to use whatever towels you have in the room. The pool is cloudy the kiddy pool is dirty.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort

Great place. Great pools.

Top of the line.....
Stayed 1 night in Jun 2024

8/10 Good

Marivir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Sep 2024

8/10 Good

Leo

Accommodation
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value!

Big Rooms, Nice Pool, Cold AC and HOT WATER!! could use more foreign friendly breakfast options though.
Stayed 1 night in Apr 2023

8/10 Good

Marivir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is only one outlet area
Stayed 1 night in Oct 2024

10/10 Excellent

Leonardo Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Enjoyed ours stayed

This my second stay at the Hotel so far everything is great. Foods it's good, swimming pool fine, reception was accommodating upon check in and C/out. I'll recommended to my friends.
Stayed 1 night in Apr 2023

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities
I dont care to have a dog in the foyer/dining area. Our refridge was not working.
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Liked: Amenities
Most everything was good However they have 2 small dogs running loose in the lobby & restaurant. The dogs get on they furniture & relieve themselves in the lobby restaurant.
Stayed 1 night in Mar 2024

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The pool was nice. The kids really enjoyed it. The beds are too small. The information from Expedia is incorrect. Children are 10 & under not under 18 so we had to book extra rooms since they conside 11 year olds adults.
Stayed 1 night in Apr 2024

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Lots of rules, procedures, and rigidity especially since we were about the only ones there; and they had to know exactly who we were. But I would go back. Breakfast was good.
Stayed 1 night in Jan 2023

4/10 Poor

Joseph &

Disliked: Cleanliness, staff & service
Wifi is not working. Pool is dirty.
Stayed 2 nights in May 2024

8/10 Good

Alberto

Liked: Staff & service, property conditions & facilities
I like the friendly staff. What I don’t like is the housekeeping. Never change some of the dirty towels
Stayed 9 nights in Feb 2023