Calle de Alcalá

If you're travelling on a budget I would recommend this accommodation. I stayed in a single room with shared bathroom. The accommodation was clean and comfortable, though the room was very small - just enough room for a single bed and very small bedside table ... but it did have a TV. The shared bathroom was clean with plenty of hot water and good water pressure, though the shower cubicle is very small. As a lone traveller I felt safe there (5th floor and plenty of locked doors). My only gripe with the room was that it had no window to the outside - there was a 'window' which opened to the stairwell/lift and there was a lot of noise from this area until quite late at night. The location is good - a 5-10 minute walk to Gran Via, about 20 minute walk to the Plaza Mayor - with quite a few places to eat and small shops for snacks and beverages close by. Staff were friendly, though I didn't really require their services as only there for a few days.

Everything was great! Staff was helpful! We were comfortable. However, our bathroom was only cleaned once and the room was hot. Everything else was great

I love this hotel. I have stayed at the hotel 3 times. It is so convenient to the airport and has a free shuttle service. The staff are always so welcoming, friendly and helpful. It is set in a beautiful quite, safe residential area and has an amazing shopping centre less than 10 minutes walk. Breakfast buffet is amazing. I would highly recommend this hotel and will return in the future.