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Waldorf Astoria Riviera Maya

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Waldorf Astoria Riviera Maya

Relax by the serene pool surrounded by palm trees and umbrellas.
Creator video
Relax in our outdoor lounge area, featuring a fire feature and comfortable seating.
Relax in this stylish room with a large table, comfortable seating, and a view of lush greenery.
Enjoy a meal with a view of the ocean from this dining area, featuring a table set with a vase of flowers, wine, and fresh fruit.

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
The current price is €418
includes taxes & fees
22 Aug - 23 Aug

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Queen Beds, Oceanfront

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • 156 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Ocean View, Corner

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • 156 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View

View from room

Deluxe Suite, 1 King Bed, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • 156 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Ocean Front (Connecting Room)

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

2 Bedroom Ocean Front (Connecting Room)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, (Swim up)

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, (Swim up)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • 96 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Oceanfront (Connecting Room)

View from room

Suite, 2 Bedrooms, Oceanfront (Connecting Room)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master Suite, Swim up)

Shower, towels

Suite (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, (Master Suite, Swim up)

55-inch flat-screen TV with satellite channels

Suite, (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Flat-screen TV
Blackout curtains
2 bedrooms
  • 156 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, (Swim up)

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, (Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Amai)

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed (Amai)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed (Riviera)

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed (Riviera)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 10
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • 63 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

View from room

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • 63 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Oceanfront

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • 96 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580

What's nearby

  • Xoximilco - 11 min drive - 7.4 km
  • Moon Palace Golf Club - 12 min drive - 8.1 km
  • Riviera Cancun Golf Resort - 21 min drive - 14.0 km
  • Puerto Morelos Beach - 22 min drive - 19.6 km
  • Petempich Bay - 25 min drive - 16.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬16 min drive
  • ‪Cusco - ‬17 min drive

About this property

Waldorf Astoria Riviera Maya

Luxury resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Take advantage of a poolside bar, a terrace and a firepit at Waldorf Astoria Riviera Maya. With amenities such as a white sand beach and kayaking, this resort is the perfect place to soak up the sun. Indulge in a manicure/pedicure, a facial and a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour gym; Waldorf Astoria Riviera Maya also has a garden, a bar and a business centre. In addition to a steam room, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
  • 2 outdoor pools
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), 5 meeting rooms and a 24-hour front desk
  • Concierge services, a lift and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 173 rooms boast comforts such as private plunge pools and 24-hour room service, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 700 to 1,400 for adults and MXN 350 to 1,400 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cot
  • Private plunge pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Firepit
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (119 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-off cleaning fee of MXN 1000
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults and MXN 350 to 1400 for children
  • Pet fee: MXN 1500 per accommodation, per day plus a one-off MXN 1000 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waldorf Astoria Cancun
Waldorf Astoria Riviera Maya Resort
Waldorf Astoria Riviera Maya Cancun
Waldorf Astoria Riviera Maya Resort Cancun

Frequently asked questions

Does Waldorf Astoria Riviera Maya have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Waldorf Astoria Riviera Maya?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Waldorf Astoria Riviera Maya on 22 Aug 2025 start from €418.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldorf Astoria Riviera Maya pet-friendly?

Yes, Waldorf Astoria Riviera Maya allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of MXN 1500 per accommodation, per day. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees.

How much is parking at Waldorf Astoria Riviera Maya?

Self-parking and valet parking are free at this property.

What time is check-in at Waldorf Astoria Riviera Maya?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Waldorf Astoria Riviera Maya?

Checkout is at noon.

Where is Waldorf Astoria Riviera Maya located?

Nestled on the beach, this Cancun resort is just steps away from Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 miles (10 km).

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Waldorf Astoria Riviera Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 115 out of 139 reviews
Rating 8 - Good. 10 out of 139 reviews
Rating 6 - Okay. 5 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 6 out of 139 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

stefanie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous. The staff and service was impeccable. The food was delicious. I would give 10 stars if possible.
Stayed 2 nights in Jun 2025

2/10 Terrible

Bracha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
THE BEACH AND POOL AMMENITIES WERE REALLY DIRTY. BEACH WAS BROWN AND THE SMELL WAS TERRIBLE I COULD NOT ENJOY MY STAY
Stayed 1 night in Jul 2025

10/10 Excellent

Asila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star Hotel amazing stay and the staff went above and beyond to make comfortable. They even did a surprise for our son‘s birthday will definitely come back. Only downside was the seaweed we couldn’t go into the ocean.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Perfection
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to go back
Stayed 4 nights in Mar 2025

10/10 Excellent

Priyanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great for a short getaway
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff are great but nothing around the hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful , luxurious property and amazing pools. Dinners were great with live music every night. Would go back again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 3 nights in Feb 2025

10/10 Excellent

Gustavo

This was a great property staff was attentive resort was beautiful no complaint will defenitly return again
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except there was no shade at the pool unless you rented a cabana for $200. There was a ton of weeds on the beach. Beautiful property.
Stayed 3 nights in Apr 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable service. Wonderful food Beautiful private location
Stayed 1 night in Feb 2025

10/10 Excellent

Theodora

Service and staff were amazing.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful hotel in Cancun for sure.
Stayed 4 nights in Dec 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 best service and great food. Will definitely stay at this hotel again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sommer

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent and the grounds were kept very neat and clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Demira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! The amenities and restaurants were top notch, but there are only three restaurants on site - one of which is very spendy so you’ll likely not dine there nightly…this leaves really two places for dinner if you’ll stay as long as we did (7 days). Don’t let other reviews about the beach deter you, we loved the beach. The seaweed was there but not a big deal and the water was so nice and warm. We went daily :) The staff were honestly the best part about the stay, they were some of the most (if not the most) accommodating group of people I’ve encountered at a hotel. The level of attention and enthusiasm during our stay was just incredible. Thank you especially to Antonio the amazing bellman, Karen at the concierge, Patricia (Patty) out in the pool area and Irvin at Jao. You all went the extra mile always. We appreciate you making our stay so enjoyable. Thank you!
Stayed 7 nights in May 2025

10/10 Excellent

Nagi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, luxurious property! Staff was very personable and helpful. The Spar assistant before my session is a gem even the therapist did a great job!
Stayed 4 nights in Jan 2025

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service
Stayed 1 night in Jan 2025

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Apr 2024

10/10 Excellent

zaid

Excellent
Stayed 6 nights in Dec 2024