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Hilton Cardiff

4.5 star property
Luxury hotel connected to a shopping centre in Cardiff City Centre with a health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cardiff

Exterior
Indoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool loungers
Presidential Suite
Exterior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is €121
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room | View from room

Family Double Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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Air conditioning
9.2 out of 10, Wonderful, (1544)
The price is €124
includes taxes & fees
16 Dec - 17 Dec
The Parkgate Hotel
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About the area

Map
Kingsway, Cardiff, Wales, CF10 3HH

What's nearby

  • Cardiff Castle - 3 min walk - 0.3 km
  • St. David's - 3 min walk - 0.3 km
  • Principality Stadium - 6 min walk - 0.6 km
  • Cardiff International Arena - 10 min walk - 0.9 km
  • Cardiff University - 12 min walk - 1.0 km

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪The Rummer Tavern - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk

About this property

Hilton Cardiff

Luxury eco-certified hotel near Principality Stadium
Cardiff Castle is located near Hilton Cardiff, which provides a corner/local shop, a free daily manager's reception and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site local cuisine restaurant, Grey Restaurant, offers lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An indoor pool with free cabanas and sunloungers
  • Breakfast (surcharge), express check-out and luggage storage
  • A 24-hour front desk, a lift and multilingual staff
  • A ballroom, wedding services and 7 meeting rooms
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 197 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as air conditioning and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, fridges and free tea bags/instant coffee

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 10 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Does Hilton Cardiff have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Hilton Cardiff?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Cardiff on 24 Nov 2024 start from €121.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cardiff pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 10 kg per pet. There's a fee of GBP 35.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hilton Cardiff?

Check-in begins at 4:00 PM.

What time is check-out at Hilton Cardiff?

Checkout is at noon. Late checkout is available for a fee.

Where is Hilton Cardiff located?

Located in Cardiff City Centre, this luxury hotel is within a 10-minute walk of Cardiff Castle and Principality Stadium. New Theatre and Queen Arcade are also within 5 minutes. Cardiff Queen Street Station is 9 minutes by foot and Cathays Station is 10 minutes.

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kishen

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
The only let down over a 2 night stay was that public restrooms in the reception area on both nights were in an awful mess!!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, parking available, clean and modern rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick, woodburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton underground parking was not connected to the hotel, about a block away and over priced.
Stayed 2 nights in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely wkend for my fathers 80th Birthday, very convenient location, great facilities, great service. Excellent sound proofing.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ragini

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a 3 star hotel at best. Pros - 1) Central location 2) Breakfast 3) Size of room and bathroom Cons - 1) Service - Literally have to call the reception and beg them to give you basic amenities like water, coffee, milk etc - No toilet rolls or mugs etc provided when the room is cleaned. You need to call reception for every little thing and continuously remind them. Then there is a chinese whisper game they play with the house keeping, so what you end up getting is anyone's guess. 2) Spoiled fruits at breakfast - while the hot food at breakfast is nice, the cut Fruits are spoiled. The melons had turned acidic and high and it takes forever for them to be replenished. - cutlery is not provided so you need to walk around the restaurant yourself asking for a fresh fork, a knife, a glass etc. - the coffee is undrinkable 3) Wierd client tell - a young girl around 12 was being harassed by a much older man in the jacuzzi. The mother had to intervene by including her older sons. It turned into a very heated screaming match where she and her family were made to feel unsafe. The mother had earlier asked me to accompany her to the jacuzzi as she didn't feel safe entering it with so many men in there. The entire pool area was full of quite intimating looking men. There need to be some security personnel in such areas. The whole experience even as a by stander was scary. In a nut shell - Not the kind of experience you expect at a 4 star hotel like the Hilton. I won't be returning
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Not enough tea bags & semi skimmed milk in room. Executive room benefits were not explained while checking in but room was ready when we arrived at 1pm
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by Cardiff castle. Breakfast was delicious. Room was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t great, but the quality of the room was great and the staff were extremely helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the check in was easy, the bed was comfortable. We had free wi-fi and breakfast since we were Hilton members. We parked off site at Just Park which was a ten minute easy walk and cost 20 dollars for 29 hours. It is in city centre with tons of dining options out the door. Cardiff castle is across the street and worth seeing.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the lady who checked me was very friendly and had a nice personality. Room was good bathroom was spotless. Pool and sauna was very good also and changing rooms very clean. Restaurant was good,, quite a good choice on menu and reasonable priced for Cardiff. Breakfast was excellent. Has a very nice stay at this Hilton and would definitely stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located hotel. Staff good bed comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant as always
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vyjayanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a clean comfortable room with a view of the castle. As we were there for a concert the hotel was very busy and the service for dinner was very slow. The staff were very apologetic and said there were only two chefs on duty so maybe they should have foreseen the situation and had more people in. We thought the parking was vastly overpriced at £32.95 per night. This is the most expensive we have ever encountered at a hotel. The nightly room rate was also very expensive but this was no doubt due to the fact that Billy Joel was at the nearby Principality Stadium. On the whole we could not fault the attitude or helpfulness of the staff.
Stayed 2 nights in Aug 2024

8/10 Good

MARINA

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel is in a great location, close to city centre and all the night life and shopping and attractions. Whilst it is next to a lot of bars and restaurants, it was still quiet and we felt safe walking back later in the evening. Swimming pool was the main reason we booked it and that was a lot of fun. Bfast was busy, but lots of options.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2024

10/10 Excellent

Allison

Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest of the day! 👏
First stay but not the last, arrived late but when I checked in I was surprised to find out I was guest of the day had a free upgrade whoop whoop. Fantastic ordered room service excellent service and really fast
Stayed 1 night in Aug 2024