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Park Hyatt Aviara Resort, Spa & Golf Club

5.0 star property
Suburban Carlsbad resort in Aviara with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Aviara Resort, Spa & Golf Club

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Pro shop
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room
Lobby

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
The price is €525
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for 2 Kings Garden View

Premium bedding, down duvets, pillow-top beds, in-room safe

2 Kings Garden View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room (2 King Beds, Coastal View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room (2 King Beds, Coastal View)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Pool View (2 King Beds)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Pool View (2 King Beds)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

Presidential Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Palmer Suite

Palmer Suite

Palmer Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Garden Area

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, Garden Area

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pool)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Pool)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fireside Terrace Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Fireside Terrace Suite

Highlights

Separate sitting area
Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite (Coastal)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite (Coastal)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 106 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Courtyard View (2 King Beds)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Courtyard View (2 King Beds)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Blue Heron Suite

Blue Heron Suite

Blue Heron Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Courtyard View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Foothills View

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Foothills View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Kings Foothills View

Premium bedding, down duvets, pillow-top beds, in-room safe

2 Kings Foothills View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed (Coastal View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed (Coastal View)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Garden View

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Garden View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Map
7100 Aviara Resort Drive, Carlsbad, CA, 92011

What's nearby

  • Aviara Golf Club - 2 min drive - 2.1 km
  • Flower Fields of Carlsbad - 5 min drive - 5.0 km
  • Carlsbad Premium Outlets - 5 min drive - 5.3 km
  • LEGOLAND® California - 6 min drive - 4.6 km
  • Carlsbad State Beach - 14 min drive - 10.3 km

Getting around

  • Carlsbad Poinsettia Station - 9 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 40 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪Cinépolis Luxury Cinemas - ‬3 min drive
  • ‪Valerie's Taco Shop - ‬3 min drive
  • ‪Burgeon Beer Company - ‬5 min drive

About this property

Park Hyatt Aviara Resort, Spa & Golf Club

Luxury family-friendly resort refurbished in 2020 and located near LEGOLAND® California
Located close to Batiquitos Lagoon and South Ponto Beach, Park Hyatt Aviara Resort, Spa & Golf Club provides a golf course, a poolside bar and a terrace. Get out on the links at this resort and enjoy amenities such as a driving range, golf lessons and a golf clubhouse. Indulge in a massage at Miraval Life in Balance Spa Aviara, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; other things to do include volleyball. In addition to shopping on-site and a firepit, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Full breakfast (surcharge), 6 outdoor tennis courts and valet parking (surcharge)
  • An electric car charging station, express check-out and a front desk safe
  • Games, massage treatment rooms and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 327 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with deep-soaking baths and free toiletries
  • 55-inch HDTVs with streaming services and premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

Park Hyatt Aviara Resort, Spa & Golf Club is listed in the 2021 Condé Nast Traveller Hot List.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Aviara Market
  • Ember & Rye
  • Pacific Point
  • Ponto Lago
  • Water's Edge

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • 28,998 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 66.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Children's club/arcade access
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 0 to 40 for adults and USD 0 to 20 for children
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Aviara Hyatt Spa
Aviara Resort Spa
Park Aviara Hyatt Resort
Park Hyatt Aviara Resort Spa Carlsbad
Park Hyatt Aviara Resort Spa
Park Hyatt Aviara Spa Carlsbad
Park Hyatt Aviara Spa
Park Hyatt Aviara Resort Spa Golf Club
Park Hyatt Aviara Resort, &
Park Hyatt Aviara Resort Spa Golf Club
Park Hyatt Aviara Resort, Spa & Golf Club Resort
Park Hyatt Aviara Resort, Spa & Golf Club Carlsbad
Park Hyatt Aviara Resort, Spa & Golf Club Resort Carlsbad

Frequently asked questions

Does Park Hyatt Aviara Resort, Spa & Golf Club have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Park Hyatt Aviara Resort, Spa & Golf Club?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Park Hyatt Aviara Resort, Spa & Golf Club on 22 Dec 2024 start from €461.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Aviara Resort, Spa & Golf Club pet-friendly?

Yes, Park Hyatt Aviara Resort, Spa & Golf Club allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Park Hyatt Aviara Resort, Spa & Golf Club?

Valet parking is available for USD 55 per night.

What time is check-in at Park Hyatt Aviara Resort, Spa & Golf Club?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Park Hyatt Aviara Resort, Spa & Golf Club?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Park Hyatt Aviara Resort, Spa & Golf Club located?

This family-friendly Carlsbad resort is located near the airport, within 3 mi (5 km) of Batiquitos Lagoon, LEGOLAND® California and Flower Fields of Carlsbad. Carlsbad Premium Outlets and South Ponto Beach are also within 6 mi (10 km).

Park Hyatt Aviara Resort, Spa & Golf Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1009 reviews" "
Rating 8 - Good. 154 out of 1009 reviews" "
Rating 6 - Okay. 43 out of 1009 reviews" "
Rating 4 - Poor. 13 out of 1009 reviews" "
Rating 2 - Terrible. 13 out of 1009 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALEJANDRO, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, comfortable rooms and great amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Craig, Pacific Palisades

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating in allowing me to check in early. The facility and the rooms are excellent. Because it is a large resort in a residential area, there is not much to see within walking distance. My only complaints were the parking charge and resort fees at $60 each were somewhat excessive.
Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are amazing the staff is always ready to help/assist and create a wonderful experience
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the 405 freeway; beautiful grounds& buildings; many spectacular views of the lagoon& coastal area from the hotel. Close to Outlet Mall and north San Diego communities. Very walkable grounds, well lit& thoughtfully landscaped.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bellie Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tami, Irvine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and pet friendly. The staff is very very friendly and accommodating. We enjoyed the tennis courts and the driving range while we were there. The room have been remodeled and the beds are super comfy and king sized. Unfortunately the food there is terrible and expensive. We ate at both of the restaurants and room service. We did not have anything from the grab and go but that food did not look appetizing. The only yummy food that we had was the barramundi for 2 at Punto Lago. That was delicious.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Celene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed hotel including rooms and main lobby. Adult pool has an ocean view and service didn’t disappoint.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This property was perfect for our young family! My kids couldn’t get enough of the slide. I like they have a family pool and an adult only pool. The family pool was just that, families and children playing together. Poolside service was 10/10! Our room was clean and beautiful overlooking the family pool which was perfect for us.
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Star in every way… beautiful pools.. grounds.. settling Beach close .. fabulous golf course Best ever vacation!
Stayed 5 nights in Jul 2024

10/10 Excellent

joe, brea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and family friendly!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Positives: Large suite with comfortable bed and modern furniture. Excellent spa service and facilities. Enjoyed the salsa-making and yoga classes. Fun game room for kids. Negatives: Non-adult pool was dirty and crowded. The bathroom floors in our room were always sticky and not clean. The blond older woman who was at the hostess stand at breakfast was not accommodating to larger groups and refused to allow us to combine two tables of four people even though the restaurant was mostly empty.The breakfast was ok, but not a lot of variety.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ray

Stayed 2 nights in Jul 2024

10/10 Excellent

KIIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly service.
Stayed 1 night in Jul 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

nima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Leena

Travelled with family
Disliked: Cleanliness
I have stayed at this hotel many times in the past and had a wonderful experience - it was my favorite hotel in the San Diego area. However, this 4th of July weekend stay was just not up to par. The staff seemed overrun and unprepared for the amount of guests staying. I called ahead and asked for a crib to be delivered to our room and then I had to call twice once I got there to remind them to deliver it. I also asked for nonfeather pillows due to an allergy and housekeeping did not switch out the pillows (I realized this after suffering from allergies for two nights). The pool had no towels and no available chairs when we arrived at 9am (people were waking up early to save chairs). I had to ask the front desk to look into how the pool ran out of towels (an employee at the pool just said that housekeeping will bring them when they bring them). The pool bathrooms were gross very early in the am which led me to believe they hadn't been cleaned at all. Waitstaff forgot parts of our food orders and still charged for the food. For over $650 - over $1,000 per night, the services provided were just not up to par and not in line with what the hotel service was like in the past. I saw that the employees were doing their best but something just seemed off.
Stayed 3 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful natural setting, polite& helpful staff members, wonderful cleanliness standards throughout the resort made it a first class experience for me.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean property and really well maintained
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana

Stayed 2 nights in Jun 2024

6/10 Okay

Kurt

Travelled with family, Travelled with family and small children
I would give this 5 star property 3 stars. There’s really nothing special about it. We had multiple issues checking in that should have required a manager to speak with us, instead the young ladies at the front had to fix the main issue. One of the restaurants had terrible service and decent food. The bed and main room were very clean. The bathroom could use a fresh look or deep cleaning. The hallways had overflowing trash in the trash cans multiple days. The slide hours don’t match what the hours online state. The pool could also have been cleaned better. I’m assuming it was the same bandage in the pool for 2 days. The views and the exterior of the property are beautiful. All in all not worth the price to stay here. Look elsewhere.
Stayed 2 nights in Jun 2024