Caroline Hotels

"We unintentionally challenged the patience & hospitality of this amazing staff in a number of ways: from having to change our reservations twice on short notice, checking in at lam (!), extending our stay, bringing a service animal, and more,... we're not usually such a pain, but none of this was received with anything other than a smile and a genuine desire to help and accommodate. As a matter of fact, one of the owners actually helped us out with our bags. So it's clear that this culture of hospitality begins with leadership, and is shared by every member of the staff. We will definitely be back, and we're eager to check out the Firelight Camps, as well! Sidenote, the trail right off of the Firelight Camps (immediately behind the Inn) is a fantastic way to immediately access nature. 10/10!!!"

"My experience here was nothing short of exceptional! There are dining options all around and convenient to all my reunion events. Everything about the facility was immaculate and still looked like it was brand new! I love the fresh brewed complimentary coffee in the lobby in the mornings as well as the mini muffins. The staff is exceptionally friendly and always ensured your needs are met. My only minor complaint is that there was no shuttle to take guests to the downtown area. Not a big deal but maybe they could hire students to run a shuttle to the downtown area during reunions as there are more dining options there."

"Very friendly staff who are willing to help and answer questions. Breakfast was nice and the rooms are clean and comfortable. "

"Clean, well appointed room. "

"Great centrally located "

"Beautiful property. Dined in restaurant for dinner. Was the best meal of our vacation!"

"great stay. I just needed one night close to SUNY for the Empire games. After competition I relaxed in the very cold pool, which was nice. Pretty lobby, nice staff. Would recommend."

"Very clean and comfortable! Staff was very friendly and helpful. Just a really nice place to stay!"

"Nice rooms for a reasonable rate. "