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"Excellent view of the Tower Bridge. Convenient location and comfortable and clean room. Service was great!"

"Excellent. Will be recommending friends and family to stay at a Citizen whenever they are travelling "

"Great hotel and base to explore London. Would recommend "

"Great customer service. Well kept and extremely efficient staff. "

"Smart, clean. No frills. Just what I needed "

"Excellent hotel, cannot fault it any way, customer service from all staff brilliant, so welcoming and helpful in every way, regular guest, will never stay in any other hotel when visiting London @"

"Good location. Beds compy. "

"Very well located hotel. Our room was junior suite with London Eye view, so view was amazing. Also enough space for 2 adults and 1 teen (separate rooms). Hotel is a little bit older and could use some touch ups, but room service was excellent so it made up for little interior faults. Dint go for breakfast though. Seemed too crowded and we used other catering options around the hotel."