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InterContinental Chicago Magnificent Mile, an IHG Hotel

4.5 star property
Rejuvenate by day with spa treatments and unwind by night with fine dining.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Chicago Magnificent Mile, an IHG Hotel

Exterior
Indoor pool
Point of interest
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
The price is €200
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Junior Suite, 1 King Bed, City View (Executive Tower)

View from room

Junior Suite, 1 King Bed, City View (Executive Tower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Executive Tower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, City View (Executive Tower)

7.8 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Tower

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 Bedroom, Tower

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Executive Suite, 1 Bedroom, Tower

Room amenity

Executive Suite, 1 Bedroom, Tower

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, City View, Tower

Room amenity

Classic Room, 1 King Bed, City View, Tower

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Executive Tower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds (Executive Tower)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, City View (Premier, Executive Tower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, City View (Premier, Executive Tower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Room amenity

Classic Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Tower

Room amenity

Classic Room, 1 King Bed, Tower

8.8 out of 10
Excellent
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View (Premier, Grand Tower)

Room amenity

Classic Room, 2 Double Beds, City View (Premier, Grand Tower)

8.8 out of 10
Excellent
(101 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, City View, Tower

Room amenity

Grand Suite, 1 Bedroom, City View, Tower

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Grand Suite, 1 Bedroom, Tower

Room amenity

Grand Suite, 1 Bedroom, Tower

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Tower

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Mobility Accessible, Pets allowed

Room amenity

Classic Room, 2 Double Beds, Mobility Accessible, Pets allowed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, City View (Executive Tower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, City View (Executive Tower)

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Executive Tower)

Premium Room, 1 King Bed (Executive Tower)

Premium Room, 1 King Bed (Executive Tower)

8.6 out of 10
Excellent
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View (Premier, Executive Tower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed, City View (Premier, Executive Tower)

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

L7 Chicago by LOTTE

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (1472)
The price is €147
includes taxes & fees
21 Jan - 22 Jan
L7 Chicago by LOTTE
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About the area

Map
505 N Michigan Ave, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk
  • Millennium Park - 10 min walk
  • Art Institute of Chicago - 16 min walk
  • Navy Pier - 19 min walk
  • Grant Park - 19 min walk

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Billy Goat Tavern - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk

About this property

InterContinental Chicago Magnificent Mile, an IHG Hotel

Luxury historic hotel refurbished in 2023 and located near Millennium Park
Located close to Shops at Northbridge and Water Tower Place, InterContinental Chicago Magnificent Mile, an IHG Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the steam room, and indulge in a facial, a massage or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a gym are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, wedding services and bike parking
  • Smoke-free property, a front desk safe and luggage storage
  • Guest reviews say great things the pool, central location and helpful staff
Room features
All 792 rooms boast comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Shower/bath combinations, free toiletries and hairdryers
  • TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 88 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 45 to 65 for adults and USD 20 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Center Court
  • Michael Jordan Steakhouse
  • Michael Jordan's Bar
  • Starbucks

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 34 meeting rooms

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per day
  • Resort fee: USD 32 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 45 to 65 for adults and USD 20 to 35 for children
  • Valet parking fee: USD 88 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60611, 60611, Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Magnificent Mile InterContinental
InterContinental Chicago Magnificent Mile
InterContinental Hotel Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Hotel
InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile Chicago
Chicago InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Chicago
InterContinental
InterContinental Hotel

Frequently asked questions

Does InterContinental Chicago Magnificent Mile, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at InterContinental Chicago Magnificent Mile, an IHG Hotel?

As of 17 Jan 2025, prices found for a 1-night stay for 2 adults at InterContinental Chicago Magnificent Mile, an IHG Hotel on 3 Feb 2025 start from €168.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Chicago Magnificent Mile, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Valet parking is available for USD 88 per day.

What time is check-in at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is InterContinental Chicago Magnificent Mile, an IHG Hotel located?

Located in Downtown Chicago, this luxury hotel is within a 15-minute walk of Shops at Northbridge, Millennium Park and Water Tower Place. Art Institute of Chicago and Grant Park are also within 1 mi (2 km). Grand Station (Red Line) is only a 5-minute walk and State Station is 10 minutes.

InterContinental Chicago Magnificent Mile, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1200 out of 1763 reviews" "
Rating 8 - Good. 307 out of 1763 reviews" "
Rating 6 - Okay. 135 out of 1763 reviews" "
Rating 4 - Poor. 63 out of 1763 reviews" "
Rating 2 - Terrible. 58 out of 1763 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yadira, Cape Coral

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good price

10/10 Excellent

Charles F, Cornelius

Friendly service and well organized.
Stayed 3 nights in Dec 2024

6/10 Okay

lydia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great especially for my kids
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jean, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is outstanding
Stayed 1 night in Jan 2025

8/10 Good

Rene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of most everything in walking distance. I enjoyed the pool, however, I felt that there should have been an adult only time for the last hour of operation. Not everyone that goes to the establishment has or brings children. This was my first time staying at this hotel and it will definitely be my last.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Khameis

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope to be fair in my evaluation. First: The internet service is intermittent and very slow. Second: Calls are not answered (reception / room service / customer service) except after several attempts. Third: Delay in delivering the request, knowing that the hotel is not crowded according to the receptionist’s statement. Fourth: The windows are not working and need maintenance, as well as the curtains, and the situation is similar for the furniture. Compared to Intercontinental hotels in other cities, this branch is the worst (according to my personal evaluation), but the rest of the things that I did not mention are good.
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Beautiful
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Grainne

Liked: Amenities
Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

John, Larose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been nicer. Every encounter with hotel staff was enjoyable with immediate action on their part. I plan to stay there again.
Stayed 7 nights in Dec 2024

10/10 Excellent

KEENAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ambiance and feel for downtown Chicago.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Melissa, Bridgewater

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Rooms need upgrading but overall convenient location and decent rate. Staff is very accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the hotel is nice! Will definitely stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandra, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool, dome and the decor
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hospitality and confortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Arcelia, Whittier

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay! The complimentary umbrella came in handy as it sprinkled on our first day. The breakfast buffet was perfect for our two girls. Everyone was very welcoming and nice. Our suite was very spacious for our family of four and surprisingly had two restrooms. The steakhouse was conveniently accessible and excellent!
Stayed 2 nights in Dec 2024

8/10 Good

Sasha

Stayed 1 night in Dec 2024

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean and the furnishings appeared new. The hotel is well kept!
Stayed 2 nights in Dec 2024