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"The hotel was totally exquisite"

"I love this place so much . Great service , lovely birthday card and chocolates was nice welcome . Our room, the view , breakfast , spa facilities. Everything is immaculate and the staff are amazing . Look forward to come back soon . "

"It was a good stay although the room was a little small and the view was of the back of the hotel and various pipes! Unfortunately there are a lot of roadworks going on direcrly outside the entrance so that is not very convenient. The centre of Carlisle is all being worked on at the moment and for the next several months."

"Lovely room. Nice pleasant staff. Great breakfast. Would definitely recommend this hotel and will definitely return there."

"Overall we had an excellent 2day break the food and service was spot on everything was clean and tidy"

"Absolutely no allowance for early check-in. Common areas are lovely and cozy. Great and plentiful breakfast options. We had a long haul to our room lugging suitcases up and down many sets of stairs."

"Bed was so comfy we slept like babies. Food was excellent, I’d highly recommend the hotel. "

"Great location, clean, tidy and lovely staff"

"Fantastic view at a wonderful facility. The included breakfast was very good. While continental only, it had many choices. "

"Staff were very friendly and accommodating throughout our stay. The leisure facilities are fabulous and our children loved it. The roaring log fire was our favourite spot to sit and play a game or two."

"All good, excellent location, great welcome and check in"

"Definitely would recommend and stay here. Only criticism was that a dog was barking for quite a while in the dining / bar area. Don’t blame the dog but the owners should have taken the dog out. Def the Inn needs to introduce a 3 bark and your out rule. "

"great stay only think they could do is some biscuits and better coffee"

"We booked this hotel as a last minute break away. The reception, bar and lounge areas were lovely, clean and relaxing but the bedrooms are looking abit tired and were clean.The hotel did inform us and there were photographs of what the hotel will look like after the refurbishment which is due to start in 2025 on display. The staff were amazing, friendly and attentive. "