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"Fine hotel. Professional and friendly staff. Good and professional entertainment. Good food."

"While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent. "

"I'd read on trip advisor that there was terrible food poisoning etc! Rubbish, they might have had a norovirus bug in the hotel but staff made every effort with sanitisers at meal times to eliminate this, although we never spoke to anyone who was affected. Food was lovely & varied, no complaints. I was here for my friends 60th, as I found it, all the staff I came across were amazing. Salvador in the main restaurant who works mornings & evenings was brilliant when we wanted to organise a cake we had to bring our own as hotel need 48hrs (for info), to supply one. He kept it cool for us & made sure staff brought it out at correct time. All rooms sea view & west facing so you get the sunset. My only downside is the entertainment at night, its very basic/boring, thats my only complaint, Riu liven the entertainment up! We may be middle aged but people love 'Good Music'."

"friendly staff, nice place to stay"

"Lovely hotel, well cared for historic building, very professional staff. Highly recommended."

"We enjoyed our stay in Las Palmas and our accommodation there. The place is truly beautiful and we were able to learn about the history and culture of the Canary Islands in a very general way."

"Amazing "

"Can't fault the hotel, comfortable stay, good food, friendly staff and always kept clean. The night time is a bit too loud if you want want an early night but apart from that we had a lovely stay."

"Lovely hotel,staff were brilliant,the lady who cleaned our rooms was the happiest person always with a smile on her face and left the room spotless. The entertainment was good and there was something on all day if you wanted Food was nice,pool was great abd the grounds are lovely. It was my partners birthday and the even left a card and a small box of chocolates in our room on the day."