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"Christmas break to unwind and relax at this busy time and it was fantastic also sat looking at the moon outside in the jacuzzi which was extra special. The evening meal was delicious and couldn’t fault anything. A lovely breakfast the next day finishing off a perfect stay. Thank you all."

"Lovely stay. Comfortable beds. Lovely atmosphere. "

"Limited non alcoholic drinks. Literally 2 cans left. No non alcoholic Guinness. "

"I could not check-in using the electronic link I was sent. The check-in staff were very good, but there was a long wait at the bar on Saturday evening as there was no one staffing it, when he did arrive there were no apologies given. There were some parts of the hotel which seemed a little tired, the bathroom we had and the carpets in the corridors and on the stairs in particular. "

"Very polite and helpful staff. No vending machine for snacks. "

"Lovely location and friendly staff."

"Convenient, clean and well priced"

"Would use again "

"I added a note to my booking to ask info and to ask for extra duvet. Got swift answer and spare duvet ready when we checked in. Staff friendly, sofa bed good size, room clean and included bedroom was very lovely. Also great location with good food in pub just across the car park"

"Fantastic property with great atmosphere and danratuc fiid and staff "

"Room looks to have been recently refurbed, very nice. Hallways a bit tired. All staff I met very friendly. Food in restaurant very good, but not much of a choice. Swimming pool and spa looks very nice, but didn’t get chance to use it."

"Fantastic room in an outstanding Tudor hotel, excellent bed and bathroom. Staff are excellent and nothing is too much trouble. Highly recommended "

"Great location in Friar Street the prettiest and oldest street in the city centre, with good cafes and restaurants on the doorstep. Quiet. Everywhere is within walking distance. A bit shabby but it’s an old building and reasonably priced for the location and we only slept there, so good value for money"

"Lovely staff , great location , rooms clean and spacious but could do with new beds not the most comfortable "