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"Staff were very welcoming and professional. We really enjoyed our stay and will be returning. Very conveniently situated in Bath, city centre is a short walk away "

"The hotel is stunning, its right in the centre of Bristol, 5 minutes walk from the Hippodrome Theatre. Very close to the harbour. We loved the stay at this hotel. "

"The apartment is beautifully decorated and of a high standard. The location was perfect for us - lots of shops and restaurants nearby as well as attractions. Bud and train station are also convenient although we didn’t use them. Paid parking lot is right across the street. Overall we loved it here !"

"Good stay. Couple of problems with the room. One of which was not fixed. Good hotel, great location, yummy breakfast"

"Friendly polite and helpful staff made our stay special. The hotel is a pleasant 25 minute walk to the city centre. The small spa allowed for relaxing after walking around Bath for the day. Sunday Lunch was a lovely start to our two night break."

"Extremely friendly staff, exceptionally clean & tidy, brilliantly comfortable room and a magnificent place to stay! "

"Very nice hotel,good location for train station, entertainment and restaurants. Only downside breakfast poor quality considering the quality of the hotel."

"Enjoyed our stay. Beautiful hotel. Drinks at the bar were excellent!"

"Booked in here after a bad stay at another hotel (where we checked out early) and it was fantastic. The reception team were amazing and said we could have our room at 12pm which was 3 hours before scheduled check in. We actually got a room we didn’t like at first and they swapped it instantly no problems asked. We had a check in call a few hours after checking in and the breakfast team went out of their way to make us feel looked after. This is a dog friendly hotel and our doggos had a lovely...

"Lovely hotel super friendly staff "

"The authenticity of the castle and the quiet fires were amazing "

"Very nice hotel, convenient to shopping centre."

"Understand the reason behind hot water outside of rooms but not a fan as having to get dressed for a cup of tea is not relaxing or convenient."

"Very nice room with beautiful view of the gardens. The spa was awful very dirty"