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"Helpful checkin staff"

"Lovely rooms, clean and neat. Staff were always friendly"

"This was a comfortable and convenient hotel to stay. Bus and the city center was all close by. It was in a nice safe and quiet neighborhood. We had joining rooms so the kids had their own space. Would definitely stay here again. "

"The place is clean, the room and bathroom are spatious. The location is great and the staff is friendly and very professional."

"I believe the hotel is three star, however all staff were very nice and professional. It may need refurbishing all property to become four star"

"Our stay was perfect for what we wanted: close to the train and pleasant"

"Very helpful staff"

"Fantastic hotel! "

"Amazing hotel, we had the family room that was made for children, it had anything you'd need and more - our little one loved picking up the books and sat in the comfy chair to read them. There was also a changing table, lovely cot and a baby bath, which made us feel like we were at home. The only criticism would be the room had some stairs, so it would be great if there was an optional stair gate for our peace of mind, as we couldn't leave our toddler alone to roam free; also the shower leaked a...

"The staff was extremely friendly. However there seemed to be a great deal of confusion when it came to how much to actually charge me for tourist tax, parking, and service fees…which was a little annoying. Also we ordered food from the red to our room. The staff said that they could, and would bring it to our room. When the order was ready they called for us to go and get it. Also refused to give us utensils to eat with…"

"This is a very nice hotel in the centre city. The staff were nice and the room was exceptional. There is plenty to see and restaurants to chose from. "

"PARKING and Service "

"The bed mattress need to improve. Hotels beds need to be top quality. These mattress were soft and over used already "

"Considering the prices of hotels/hostels in Utrecht and its location, its a pretty good deal. The rooms are barebone but clean and spacious enough (as far as the private ones go). I would stay there again, but keep in mind its no frills!"