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"Loved the on site shuttle! It took is to all the activities and shopping we needed off property as well. No car, parking or map needed!"

"Wonderful stay. Beautiful resort style hotel very close to Victoria Falls. Staff was also very friendly and helpful. Also have partnerships with many of the activities around town, which made registering for them and getting there very easy."

"Amazing customer service and they really cared. I asked for advice on things to do in Victoria Falls and the staff not only recommended events but set up and arranged my choices. It’s morning the middle of town but very 5 minute drive to mostly everything I wanted to do. "

"This is a simple lodging very conveniently located the Falls are about 15 minutes walk, there are great restaurants in front and next to the property, and big market for souvenirs. Cons- cleaning can be greatly improved. Best- inside the hotel we had the greatest coffee in the whole trip. Super delicious! The staff at the restaurant are very accommodating, and the food is prepared with love"

"When I had a trouble with local taxi drivers, they provided me with a sincere help. I really appreciate it"

"I used to stay at Troutbeck back in the 60s as a child and this was a nostalgic trip for me. For the most part everything seemed to have been beautifully maintained with the top rooms having had an upgrade - all seemed brand new and the bed was soooo comfortable. The staff were beyond friendly and helpful and even gave us a free upgrade. I love that they honour Major “Mac”, who I remember well, as he developed the dam, pine forests, and the hotel, and gave support and upliftment to the local...

"Had a lovely 3 night stay here in February and would return if we found ourselves in Vic Falls again. Staff were friendly and helpful, whilst the property was clean and tidy. The pool was a nice area to relax, whilst the room was great. The king size bed was huge and comfortable, whilst the aircon worked well and the room was nice and quiet. There was a fridge, microwave, kettle and coffee machine, all within the room, in addition to an iron. Rooms were decorated in a modern manner, whilst the...

"Great location hotel staff excellent and friendly. Security 24h and secure parking. "

"While the property is a bit older, it was very clean. The bed and bedding has been updated so it was very comfortable. The blocks of rooms were spreadout over the large property so it was quite private and quiet. The staff were very friendly and attentive, especially a young man named Blessing. His service was exceptional. The pool area was large. Maybe a few more sunloungers were needed."

"Staff were so helpful, getting us transportation wnd booking a tour the night before, very attentive. Breakfast is very nice, as is the dinner. Room was clean and well kept, would visit again."

"We stayed for a few days on a trip to see Victoria Falls. The property was lovely, in most respects.The room was spacious and comfortable, and the breakfast while not fancy was sufficient. The staff were friendly and attentive, and very helpful in arranging transportation. We did have significant issues with the wifi, which was problematic as my friend needed it to work. The staff worked to get it resolved, and it eventually was, but this was quite inconvenient."

"The staff were fantastic and the whole environment was the best I have stayed in for some time. The setting was beautiful and quiet with a great view no matter where you are. I also took advantage of the spa, which was SO VERY relaxing. Definitely on my list to return to in the future. "

"Great hotel near the falls with charming staff and comfortable rooms. The gardens abound with animals (zebra by the pool) and it’s just next to the falls entrance. They provide free shuttkes to the Royal Livingsone hotel so easy to go there for dinner."

"There is nothing not to like at this property . Superb food and outstanding service . Rooms modern and clean and location ideal for the falls . "