6/10 Okay
Samantha
Travelled with family, Travelled with partner
1 Dec 2024
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Last year was our first visit to Fairbanks and Pikes Waterfront Lodge, and we loved it so much that we decided to make it an annual tradition. Upon arrival, we were greeted by the same friendly staff we remembered from our previous visit. However, this time, we noticed several areas that could use improvement.
Upon entering the cabin, I immediately noticed that the bathroom cleanliness was lacking. There was hair on the floor and in the bathtub, and the mounted hairdryer was greasy to the touch, with hair and dust accumulated on the holder. Additionally, the logs behind the bedhead were splitting, leaving a large gap through which I could see a considerable amount of dust inside.
The cabin also lacked comfortable seating. There was only a single cushioned chair, so one of us had to sit on the bed while the other could enjoy the window view. The two kitchen table chairs were positioned at the desk, and the lone chair in the corner of the cabin was also uncomfortable. It would have been much more pleasant if the cabin included two single armchairs or a small sofa for more seating options. I also noticed a draft coming from the window and glass door, which made the cabin uncomfortably cold, especially with the below-zero temperatures outside. This suggests that the insulation may need to be reassessed.
While the complimentary breakfast was a nice perk, the lack of variety after three consecutive days made it feel repetitive.
Samantha
Stayed 8 nights in Nov 2024