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"Excellent and courteous staff."

"Best value for money hotel I’ve stayed in. Rooms were large and comfy and had everything I needed. "

"Great property"

"Hotel is nicely situated convenient to Terminal 4. Has easy train access to other terminals at Heatrow as well. They do have light foods to choose from at night but is next door to a main course restaurant for those that prefer a more elegant meal"

"The rooms are clean and staff were so friendly "

"No airplane noise at all. Combined with a good bed and a dark room, that made for good sleep. Staff mostly very quietly spoken with strong London Indian accents, which takes some getting used to, but attentive and helpful. So many security doors where you either have to badge in or push a button, with no indication on the door itself. You can, though, authenticate with the restaurants to bill money to your room with nothing more than the room number - not the hotel’s liability, so they don’t care about that? Room key stopped working an hour early, like they’ve forgotten to adjust for daylight savings, a few weeks ago."

"Very smooth check in. Staff helpful and friendly."

"Was upgraded to executive, which gave us access to a private lounge. The staff are friendly and efficient,the hotel very convenient, have stayed before and would definitely book again"

"Highly convenient after a long flight for Terminals 2 and 3!"