Ascott hotels in George Town, Penang

"Staff very friendly got a complimentary room upgrade as we were celebrating daughters birthday and wedding anniversary. Our room main bedroom the blind in shower very dirty looked mouldy I used a towel to clean and saw that it was easy to clear housekeeping definitely dropped the ball with that. Ordered drinks at the pool. It took forever to get the drinks we were only two families at pool so not sure why it took them so long to deliver drinks"

"Loved our stay at this unique and heritage hotel."

"Peaceful and conveniently located, with staff that are very helpful and friendly. A delightful back to a more nostalgic time. "

"Nice staff, clean and great for the price"

"Excellent service great amenities wonderful location"

"I can’t speak highly enough of the shangri la . I would give it 10 stars if I could . The rooms are lovely , very spacious, bed was a bit hard for me though! The staff are marvellous. The resort is just stunning . Food options are good . Just loved our holiday . "

"Great Hotel excellent customer service will stay here again "

"Great amenities, convenient location and good service. "

"Thank you for the great stay!"