Ha Long Bay Hotel Guide - Hotels with Spa in Ha Long Bay, Vietnam

"The property was immaculate and the staff were all very friendly, knowlegable, helpful and fluent in English. The only problem we encountered was our room temperature was very hot and i could not adjust the thermostat."

"I had great experience with property and their staff. They were very polite and helpful "

"The property is beautiful and in the off season the price was reasonable. The breakfast is over the top, lots of choices. The coffee was the only breakfast issue and the staff needs to be trained in this area, it was often cold or prepared improperly. The beach is wonderful but the area behind the lounges needs to be cleaned, it looked terrible. The construction on the port side was super loud and created industrial smell that was unpleasant. Because of that the pool on the construction side...

"Service is good. Very helpful staffs at counter esp Hoa and Trang. Hotel is a bit quiet during the night not much to do at night."

"Very nice hotel. Facilities are pretty new and spacious. We enjoyed the On Sen experience very much."

"We were at this property originally for 4 nights and ended up staying for an additional 10 nights. The staff is more than amazing and the atmosphere is perfect for a variety of people. "

"its just alright "

"Very nice owner staff made everything comfortable "