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"Beautiful rooms, well appointed and tastefully finished, bathrooms are also new. We travelled as a family of four and the interconnecting rooms were perfect if your travelling with younger children as you have a private corridor linking the two rooms. Great location and staff always willing to help, very accommodating with a late checkout as well, highly recommended!"

"The hotel was great but the staff was amazing! So helpful; even when my son had lost his contact case one is the girls in the front desk asked someone from her family about o bring an extra contact case she had. Now that is going to way above and beyond, the entire staff is as similar. We were just blown away by the service we received l. I give this place 10 stars "

"Lovely staff who went above and beyond to accomodate our every need, making us feel at home and like family. Thank you so much to the JM Marvel team "

"Couldn’t have asked for a better experience when visiting Vietnam for my first time. The staff here, in particular, Jennie, jimmi, huong have all been very welcoming and really show their first class hospitality skills to the hotel guests. Having worked at a hotel in a big city myself, this hotel and their staff really has it down packed from their housekeeping staff to the front of house. First class all around. They have all been very welcoming and really adds to the experience. The room is very spacious. The bed is very big and we could not hear one sound from the busy streets of Hanoi. I would recommend this hotel to all my friends and anyone considering visiting Hanoi. This should be the first option on your list!"

"Stayed here 3 days 2 nights. Great experience. Hotel helped accommodate all our needs for tours and transportation to the must sees in Hanoi. Would stay again!! "

"Brilliant hotel, staff were amazing, friendly and helpful. Rooms are beautiful and spotlessly clean. Location perfect for exploring Train Street and the old quarter. Would definitely recommend and will stay here if in Hanoi again."

"Nice hotel in Hue to stay in!"

"Staffs were very welcoming from the moment you check in until the day you check out. Food were mostly accommodated to western style. I love that its very central to Hanoi, everywhere is within walking distance "

"Good"