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Dal Vostro Hotel & Spa

4.0 star property
Lakefront hotel with sauna and spa services

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Photo gallery for Dal Vostro Hotel & Spa

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Building design
Front of property
Miscellaneous
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Classic Double Room

Highlights

Soundproofed
Private hot tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washer/dryer
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Dalvostro Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Dalvostro Suite

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Room

Highlights

Soundproofed
Private hot tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washer/dryer
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Private hot tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washer/dryer
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Room, Balcony

Highlights

Balcony
Garden
Soundproofed
Individually decorated
Private hot tub
Air conditioning
Heating
Connecting rooms available
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
12 Bao Khanh, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.5 km
  • Ngoc Son Temple - 6 min walk - 0.6 km
  • Hanoi Opera House - 16 min walk - 1.3 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.8 km

Getting around

  • Hanoi Railway Station - 20 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Met Restaurant - ‬3 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Běp Viet Restaurant - ‬1 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

Dal Vostro Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Located close to Ngoc Son Temple and Thang Long Water Puppet Theatre, Dal Vostro Hotel & Spa provides a free daily manager's reception, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in a hot stone massage, reflexology or a manicure/pedicure. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, express check-in and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Dal Vostro Hotel & Spa offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as first-run films and pillow menus.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Bathrooms with showers and free toiletries
  • 45-inch flat-screen TVs with Netflix, premium channels and first-run films
  • Wardrobes/cupboards, highchairs and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Sauna

Family friendly

  • Children's toys
  • Highchair
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • First-run films
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 550000.0 per day.

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 350000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 500000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 550000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, access to the public bath facility and high chair
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dal Vostro Hotel Hanoi
Dal Vostro Hotel
Dal Vostro Hanoi
Dal Vostro
Dal Vostro Hotel Spa
Dal Vostro Hotel & Spa Hotel
Dal Vostro Hotel & Spa Hanoi
Dal Vostro Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Dal Vostro Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dal Vostro Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Dal Vostro Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dal Vostro Hotel & Spa?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Dal Vostro Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per room applies.

Where is Dal Vostro Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Hoan Kiem Lake, Thang Long Water Puppet Theatre and Ngoc Son Temple. Hanoi Opera House and Hanoi War Museum are also within 1 mi (2 km). Hanoi Railway Station is 20 minutes by foot.

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Dal Vostro Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 308 reviews
Rating 8 - Good. 88 out of 308 reviews
Rating 6 - Okay. 16 out of 308 reviews
Rating 4 - Poor. 4 out of 308 reviews
Rating 2 - Terrible. 6 out of 308 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Khanh

Great place to stay and excellent staffs.
Stayed 1 night in Dec 2023

10/10 Excellent

Khaled

Amazing as home … enjoyed my stay
Stayed 4 nights in Jan 2024

10/10 Excellent

philip

Excellent staff, great location.
Great location near lake in old town. Friendly helpful staff. Near to some of hanois best restaurants.
Stayed 3 nights in Dec 2023

10/10 Excellent

Keith Michael

The room was in a great location with lots of shops, cafes and restaurants nearby. The staff were friendly and very welcoming. The breakfast buffet had many options and the food was good. The room was clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

anthony

The staff is outstanding making us feel at home
Stayed 3 nights in May 2023

10/10 Excellent

Troy

Very good hotel in heart of old quarter. Staff was great greeting me and welcoming to hotel. Room was clean and comfortable. Very pleasant experience
Stayed 1 night in Jul 2022

10/10 Excellent

Jason

Loved it
Staff here were extremely friendly. Excellent location for easy access to the Old Quater
Stayed 1 night in Jun 2022

10/10 Excellent

Kwok

Very good value. Staff was friendly and eager to help. Very well located. Clean Facility.
Stayed 5 nights in Sep 2022

8/10 Good

Verified traveller

A pleasant stay
Spent two nights here in December and it was a pleasant stay. Good location and friendly staff. However, this is not a 4 star-standard hotel. Should improve breakfast choice and bathroom drainage system.
Stayed 2 nights in Dec 2022

8/10 Good

Janice

Construction on road so we had to walk 2 blocks. Very kind and helpful staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Linda

Everyone was especially helpful. We appreciated Carrie’s suggestions and help. Thank you to the young man who walked to the puppet show to get us tickets.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michele

Excellent Customer Service!!
The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Stayed 1 night in Jul 2022

2/10 Terrible

Mikal

Disliked: Cleanliness, amenities, property conditions & facilities
It's just a hotel room.not a resort. No spa,sauna or swimming pool. They don't clean the rooms
Stayed 5 nights in Sep 2023

10/10 Excellent

Dayna

Didn't like that we only get 1 key per room. The staff was excellent. Very polite. Very prompt at bringing items to room. We accidentally booked one day shorter than we thought we did and we left everything in our rooms to go sightseeing. The staff realized we were confused and had made a mistake and meant to book one more day so they left everything in our rooms untouched and let us book the same room when we got back to the hotel after sightseeing. I am so very grateful to them for being so considerate and understanding.
Stayed 2 nights in Oct 2023

10/10 Excellent

Oded

Dal Vostro Hotel doesn't really deserve the five stars I gave it given that we had several problems with the room. The staff however was excellent and did their best to make things right - I can't ask anything more. An example is the fridged in both our rooms didn't work. I was told that that was a known issue; that the fridges are largely there to keep dust off the minibar items. Someone though came by a short while later carrying a replacement fridge. It didn't keep anything cold, but did bring it a couple degrees below room temperature. The rooms were clean and comfortable. The hotel has a great location. And again the staff were always keen to help.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

8/10 Good

hanson

Stayed 6 nights in Aug 2023

8/10 Good

Youngki

에어컨 우수합니다
룸 위생은 우수합니다. 직원들 영어는 부족... 친절하기는 합니다 조식도 만족스럽습니다
Stayed 1 night in Jul 2023

6/10 Okay

Severine

Ça fait le job mais pas exceptionnel
L’hôtel est très bien placé. Et le personnel au petit soin. L’espace famille se compose de deux chambres en bout de couloir avec une porte dans le couloir qui se ferme pour réunir les deux. Il n’y a pas de lumière de l’extérieur (une fenêtre qui donne sur un mur…). Attention, pas de piscine comme indiqué !
Stayed 6 nights in May 2023

10/10 Excellent

Noboru

サービスが良い
フロントの方（フィリピン人の女性）がとても優しく、日本人のような高いホスピタリティを持っており、妻子がとても感動していました。 特に、GRABを使って郊外に出かけた際に、帰りの車が見つからず、途方に暮れていたのですが、その女性がわざわざハノイ市内からGRAB使って迎えに来てくれました。
Stayed 3 nights in Apr 2023

8/10 Good

david

Très bien
Très bien situé, le personnel est très gentil et aux petits soins pour nous rendre le séjour agréable. Merci à toute l’équipe pour la qualité de votre accueil, c’est très agréable.
Stayed 5 nights in Apr 2023

10/10 Excellent

Arnold

Goed hotel
Voor de 2e keer gekozen voor dit hotel. Geen gym aanwezig helaas maar wel alle luxe mogelijkheden. Rond HK zijn voldoende fitnessgelegenheden met een dagpas. Ontbijt is niet gratis, maar wel uitgebreid. Kamer is aan een opfrisbeurt toe. Voornamelijk de kitranden in de douche. Balkon kent een diepte van 20 cm. Voldoende km het weer even te checken voordat je buiten stapt. Vriendelijk personeel, al moest ik wel zelf medicatie ophalen toen ik hoge koorts had. Ze wezen me wel vriendelijk de weg. Ook tips over de simkaart, koop deze niet op het vliegveld. Beheersen de Engelse taal voldoende. Locatie is fantastisch. In en drukke straat, maar zonder veel autoverkeer. In het weekend is het hotel slechter bereikbaar, omdat HK lake dan een walking street is. Je moet dan wat verderop je laten oppikken door de taxi.
Stayed 20 nights in Oct 2022

8/10 Good

Hiroyuki

Liked: Amenities
冷蔵庫がまったく冷えなかった… 2階の部屋だったが、外がうるさ過ぎた。
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Aug 2022

6/10 Okay

Thanh

Stayed 2 nights in Jul 2022