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San Grand Hotel

4.0 star property
Riverfront hotel with full-service spa and 24-hour front desk

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Photo gallery for San Grand Hotel

Serves breakfast, lunch and dinner
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Lake view
Minibar, in-room safe, desk, laptop workspace
Reception
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is €71
includes taxes & fees
1 May - 2 May

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for San Double or Twin Room with City View

Minibar, in-room safe, desk, laptop workspace

San Double or Twin Room with City View

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
Free bottled water
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Day bed
Bathrobes
Hairdryer
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Window

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
2 bathrooms
Bathrobes
Private bathroom
Free bottled water
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Grand Suite with Lake View

City view

Grand Suite with Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
  • 68 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Window No View

Minibar, in-room safe, desk, laptop workspace

Deluxe Window No View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite Room with Balcony

Minibar, in-room safe, desk, laptop workspace

Senior Suite Room with Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room with Lake View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room with Lake View

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
Free bottled water
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Connecting Room

Minibar, in-room safe, desk, laptop workspace

Premium Connecting Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
2 bathrooms
Bathrobes
Private bathroom
Free bottled water
  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
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About the area

Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 4 min walk - 0.4 km
  • Dong Xuan Market - 10 min walk - 0.8 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬2 min walk
  • ‪Quán Ốc Vi Sài Gòn - ‬1 min walk
  • ‪O’lake View Restaurant - ‬1 min walk
  • ‪Sâm Cây Si - Bún Cá - ‬1 min walk

About this property

San Grand Hotel

Upscale hotel near Thang Long Water Puppet Theatre
Located close to Hoan Kiem Lake and Quan Chuong Gate, San Grand Hotel provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to a facial, a massage or a body treatment at The Huc Spa, the on-site spa. The on-site vegetarian cuisine restaurant, Sunset Lake View, offers lunch and dinner. In addition to a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A porter/bellboy, coworking spaces and a front desk safe
  • A banquet hall, a 24-hour front desk and tour/ticket information
  • Guest reviews speak highly of the bar, breakfast and helpful staff
Room features
All 50 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Baths or showers, free toiletries and hairdryers
  • 43-inch LCD TVs with cable channels
  • Wardrobes/cupboards, children's dinnerware and electric kettles

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • Full-service spa

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 per cent of room rate
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 190000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

Is San Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at San Grand Hotel ?

As of 13 Apr 2025, prices found for a 1-night stay for 2 adults at San Grand Hotel on 1 May 2025 start from €71.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at San Grand Hotel ?

San Grand Hotel doesn't offer parking.

What time is check-in at San Grand Hotel ?

Check-in start time: 2:00 PM; check-in end time: anytime. A 0% fee applies for early check-in (subject to availability).

What time is check-out at San Grand Hotel ?

Checkout is at noon.

Does San Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 528000 per vehicle applies.

Where is San Grand Hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Quan Chuong Gate and Dong Xuan Market are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 21 minutes.

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San Grand Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 271 out of 340 reviews
Rating 8 - Good. 50 out of 340 reviews
Rating 6 - Okay. 16 out of 340 reviews
Rating 4 - Poor. 2 out of 340 reviews
Rating 2 - Terrible. 1 out of 340 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Phuong Th?o

The hotel is just wonderful

10/10 Excellent

Geoffrey

Great location. Friendly staff. Amazing view from rooftop bar!
Stayed 5 nights in Feb 2025

10/10 Excellent

MASAAKI

Located in the middle of the old town, it was a very convenient location for strolling around the lake, shopping and eating.
Stayed 5 nights in Dec 2024

10/10 Excellent

Richard

Very nice hotel, within easy walking distance to the better shops, classier restaurants etc. but in the heart of the street life surrounding a lake.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Great location
Lovely hotel, lovely staff, comfortable bed, good shower. Close walk to lake and everything else you might need.
Stayed 1 night in Jan 2025

10/10 Excellent

Phuong Th?o

Amazing staff Nice view

10/10 Excellent

Peter

It was a great experience, we enjoyed our stay, Ruby was very helpful
Stayed 3 nights in Dec 2024

8/10 Good

Jesse

I like the fact that the staff was very friendly & helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathleen

The service at the San Grand was outstanding. The staff were extremely, professional, polite, helpful, and friendly. I highly recommend a stay at the San Grand!

10/10 Excellent

******

Enjoyed San Grand Hotel so much first time we returned for second stay. Managers and staff are wonderful and welcoming people(Especially Susan at rooftop restaurant and Kylie. Great job guys!). We liked… Clean large rooms Service at Breakfast(level 10 with lake views) Location Professional staff Recommend to anyone visiting Hanoi to stay at this hotel you will not be disappointed. Thanks for looking after us will be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Denis

Great location near the lake. Staff is very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

changsuk

Very nice hotel to stay and go around
The perfect location near Hoankiem Lake, a very beautiful view at the restaurant and the roof top, esp. kind and friendly service at the front desk, bellboy and restaurant. And I want to thank to a general manager Susan and the front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

This property screamed old world elegance and charm. The décor was very old Hollywood glamor. It had a classy mess about it. It just made you feel rich. The people were warm. The rooftop bar provided a ridiculously beautiful view, and the beds were super comfortable.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Great central location
What a wonderful hotel in a great location. The check in was very detailed and covered everything we needed to know. Room was nice, comfortable bed and pillows, good shower pressure. Breakfast was lovely and all the staff bend over backwards to be helpful. Located close walking distance to the lake, beer lane and multiple restaurants. All in all great place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Denis

Staff was excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Sumeet

Very welcoming staff and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Thao

Great hotel in Hanoi old quarter With helpful staff thanks Ruby
Stayed 1 night in Oct 2024

10/10 Excellent

Torahiko

View from the restaurant was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Very pleasant hotel tucked away in a side street with lots of character. The staff were extremely polite, knowledgeable and keen to help. If I do return I will stay here again! Thanks to Huy, Emma and Ruby to mention just a few👏
Stayed 2 nights in Dec 2024

10/10 Excellent

Chad

Great personal touch. Perfect spot for street food and walking around. We loved our room and balcony, and the staff set us up with a wonderful tour. The breakfast was amazing and it was great to have that rooftop bar to chill at night. Very friendly place!
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Ruby is good!
Stayed 5 nights in Dec 2024

10/10 Excellent

Long

Good
Stayed 1 night in Jan 2025

10/10 Excellent

Phuong Th?o

Good

10/10 Excellent

John

Fantastic hotel
Honestly an amazing place to stay. All the staff make you feel welcome from the time we arrived until they put us in the car to leave for the airport. About the room. Ok it is not huge but had a very comfortable bed and the shower pressure was awesome. Breakfast was really nice and had a lovely view of the lake. About the location. Close to the lake, beer lane and more food options than you could ever need. I was really impressed with this place and highly recommend.
Stayed 1 night in Jan 2025