Chalets in Japan

"Love it ! Everything was great "

"This place is great for a first time visit. There are 24hr convenience stores and some restaurants if you get hungry. Bars, shops and entertainment are just a few steps walking out of the hotel and there a taxis in the entrance. Staff is helpful and nice. "

"We loved everything about this hotel including its location. Their lunch buffet was amazing. The only complaint I have is that some of their front desk staff speak very little English, and it was very difficult to communicate with them even with Google Translate."

"Great service"

"Nice location "

"The location was nice. The staff was very friendly and nice as well. There are plenty of restaurants within the hotel and just steps away from the back entrance which was so convenient after a long day os sightseeing. What I did not like was the hot hallways to your room are with no ac and it seems they turn off the AC to the rooms in the wee hours because it would be so warm in the middle of the night and the thermostat would not respond. But during the day, it seemed to be fine. Also, they are skimpy with coffee pods and do not leave them in your room! They have a way to scan for them using a QR code but it did not work. My husband went out to find a housekeeper and asked for a few which we received 4 so we used 2 that morning and later that day when we returned housekeeping had taken two pods back so we had zero again for the following morning! So for a 6 night stay for two rooms we basically had two pods to use! So cheap about that it was flabbergasting! Anyways, aside from being cheap with small stuff like that everything else was nice. "

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"No fuzz check-in process. Family friendly. Love the convenience of staying in the airport arrival and departure to ease stress of being in the airport as early as possible. Highly recommend for family with little kids. "

"Front desk staff was very helpful and courteous."