Greenville Hotel Guide - Lake Forest Shopping Center hotels in Greenville, United States of America.

"During checking in the clerk, quoted me a different price that was sent to my phone through email from hotel.com . They were charging me the price that they charge customers booking directly from them. The clerk at check-in was very rude and never smiled, She made me feel very uncomfortable as if it was my fault that i was being over charged. She made me feel uncomfortable while other others were standing around, waiting to check in. I felt so embarrassed because I knew what price I was quoted through hotels.com was not the price they were charging me. She said that the Manager would have to correct it. Upon checking out when I received my receipt it had the correct price on the receipt. When I checked my credit card account I was charged the hotel’s rate and not hotel.com rate. This was not a good experience for a family vacation for me. I was very disappointed with the experience that I had. I called the manager later to let her know they overcharged me and she said that it would be reimbursed to my card within 3 to 5 days. I am waiting to see if they reimburse me. If they don’t reimburse me, I will dispute the charges with my bank. I hope this gets resolved before I have to call the bank because I believe the price that was quoted to me through hotels.com is the price that they should have charged my credit card. I hope someone addresses this issue and even speaks to the representative at the service desk that was very rude to me and never apologized for her actions."

"Staff were friendly and it was clean"

"Overall, my stay here was very good. Staff was top notch, room was clean and comfy, they even opened the pool a little early for me and my wife since we were early risers. Really a good experience. They only thing I can complain about is the classic hotel, cheapest toilet paper possible, but that is nitpicking. Definitely would stay there again and the bistro and Starbucks in the lobby was great and so convienent. "

"We had a handicap accessible room to accommodate our special needs child and his equipment. The room was spacious, easy to maneuver his equipment. The bathroom was also handicap accessible with ADA style sink, plenty of grab bars in the tub and toilet, as well as a shower chair. Best location to stay to accommodate our kids. Location was also 2 blocks from Main Street, awesome stuff!"

"Very nice stay"

"Very comfortable and convenient "

"Fantastic "

"The house was absolutely perfect for our family. The small touches in the decor made us feel right at home. Everything was organized and ready for our arrival. The location was perfect- easy to get downtown and to other parts of Greenville. Would love to stay again!"

"Well run establishment"