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Holiday Inn Brentford Lock, an IHG Hotel

4.0 star property
Waterfront Brentford hotel in Syon with a fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Brentford Lock, an IHG Hotel

Exterior
Point of interest
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
The price is €98
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony, View (Canal View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony, View (Canal View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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8.6 out of 10, Excellent, (1002)
The price is €116
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
Commerce Road, Brentford, England, TW8 8GA

What's nearby

  • Syon Park - 7 min walk - 0.6 km
  • Royal Botanic Gardens, Kew - 5 min drive - 2.5 km
  • Twickenham Stadium - 7 min drive - 4.5 km
  • Ealing Broadway Shopping Center - 8 min drive - 4.1 km
  • Wembley Stadium - 14 min drive - 11.3 km

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 23 min drive

Restaurants

  • ‪Magpie and Crown - ‬3 min walk
  • ‪Galata Pera Restaurant - ‬11 min walk
  • ‪Feather & Heart - ‬2 min walk
  • ‪Ing Thai - ‬9 min walk
  • ‪Jenny Cafe - ‬5 min walk

About this property

Holiday Inn Brentford Lock, an IHG Hotel

Upscale hotel near Royal Botanic Gardens, Kew
Located close to Twickenham Stadium, Holiday Inn Brentford Lock, an IHG Hotel provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, The Open Lobby, offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a ballroom
  • Meeting rooms, wedding services and a lift
  • Smoke-free property, multilingual staff and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 134 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,744 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 13.95 per person
  • Covered self-parking fee: GBP 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
Holiday Brentford Lock, An Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn Brentford Lock, an IHG Hotel Hotel
Holiday Inn Brentford Lock, an IHG Hotel Brentford
Holiday Inn Brentford Lock, an IHG Hotel Hotel Brentford

Frequently asked questions

Is Holiday Inn Brentford Lock, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Brentford Lock, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Brentford Lock, an IHG Hotel on 8 Dec 2024 start from €98.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Brentford Lock, an IHG Hotel?

Self-parking is available for GBP 14 per night.

What time is check-in at Holiday Inn Brentford Lock, an IHG Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Brentford Lock, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Brentford Lock, an IHG Hotel located?

Located in Syon, this hotel is 2.8 mi (4.4 km) from Royal Botanic Gardens, Kew and 2.8 mi (4.5 km) from Twickenham Stadium. Harrods and Wembley Stadium are also within 9 mi (15 km). Brentford Station is 11 minutes by foot and Syon Lane Station is 13 minutes.

Holiday Inn Brentford Lock, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews" "
Rating 8 - Good. 354 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rosalind

Travelled with family
Liked: Amenities, property conditions & facilities
It was ideal for the purpose of our visit & transport options
Stayed 1 night in Nov 2024

8/10 Good

Riyadh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good location hotel with good breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Ajaypal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Sadia

Travelled with family
Liked: Cleanliness
The property was conveniently located But the breakfast let it down, not well stocked or well presented, Staff was not adequately trained in service, with extremely slow
Stayed 1 night in Oct 2024

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, walking distance to shops and dining. Great continental breakfast. We enjoyed this hotel more than the 5 star we stayed at in London for part of the trip.
Stayed 3 nights in Oct 2024

6/10 Okay

Brian

Does what it says on the tin. Perfectly satisfactory budget hotel in easy to find location with parking below.
Stayed 1 night in Oct 2024

4/10 Poor

michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did not want to help with changing dates for booking at my fault but got onto it in 5 mins of making booking which they said contact Expedia for booking change then got AI which wanted to charge me more for booking so I lost 250.00 dollars for a simple mistake on my behalf but admitted it was my fault. As pensioners that is a lot of money to loose also not happy with Expedia as they can see I've booked a lot of hotels through them
Stayed 1 night in Sep 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very courteous and ensure my stay went well. My room was very clean. I had no concerns with noise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. We purchased the breakfast for the next morning. The breakfast was cold. The hotel needs to figure out a way to keep breakfast warn. Cold pancakes and eggs dont cut it.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved thisnhotel overlooking the canal
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jan Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Ashok

Liked: Staff & service, property conditions & facilities
Checking in was quick and hassle free, all the staff were very helpful. Room was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Really good stopover hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Osama

Stayed 3 nights in Aug 2024

10/10 Excellent

DiNesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit London and Stay Here
Honestly the best Holiday Inn that I’ve stayed in, in regards to service and level of attention. The location was clean, staff was friendly and the beds were comfortable. Upon arrival the kids were greeted with a kids activity packet. The onsite restaurant was top tier and unique to London specific offerings. The location was very close to be the bus line which will get you to the Underground in ~10 short minutes. There are local eateries and a grocery store within walking distance. While the image of the waterfront appears attractive the waterfront was mossy during this visits. However, this was not a deal breaker for us. If I travel to London again I would be a repeat guest.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay, Highly Recommended!!
Amazing canal-side location, conveniently close to shops, public transport (need to ride a bus for about 15-20 mins) to get to the closest tube station, though, and excellent ambiance inside. The reception was great, service was above and beyond expectations (Isaac was great!), and happily accepted a complimentary late checkout of an addition two and a half hours. Can’t fault this hotel much, if at all.
Stayed 1 night in Aug 2024

8/10 Good

Alayna

Stayed 3 nights in Aug 2024

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Rushdy

Stayed 1 night in Aug 2024