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Holiday Inn London - Sutton, an IHG Hotel

4.0 star property
Eco-certified Sutton hotel in Sutton West with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - Sutton, an IHG Hotel

Exterior
Sauna, steam room, body treatments, facials, 2 treatment rooms
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Exterior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Room service
  • Bar
The price is €89
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

ibis London Sutton Point

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (349)
The price is €78
includes taxes & fees
2 Jan - 3 Jan 2025
ibis London Sutton Point
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About the area

Map
Gibson Road, Sutton, England, SM1 2RF

What's nearby

  • Epsom Downs Racecourse - 9 min drive - 8.0 km
  • Wimbledon Tennis Club - 14 min drive - 9.6 km
  • Clapham Common - 16 min drive - 12.6 km
  • Chessington World of Adventures - 16 min drive - 13.1 km
  • Hampton Court Palace - 20 min drive - 15.0 km

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 39 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Moon on the Hill - ‬3 min walk
  • ‪Zizzi - ‬7 min walk
  • ‪Nando's - ‬7 min walk
  • ‪Cafe Kiko - ‬6 min walk

About this property

Holiday Inn London - Sutton, an IHG Hotel

Upscale eco-certified hotel located in Sutton West
You can look forward to dry cleaning/laundry services, a bar and a 24-hour health club at Holiday Inn London - Sutton, an IHG Hotel. Treat yourself to a manicure/pedicure, a body treatment or a facial at Spirit Health Club, the on-site spa. The on-site restaurant, The Junction Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a business centre and a steam room.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Breakfast (surcharge), self-parking (surcharge) and express check-out
  • A vending machine, 8 meeting rooms and multilingual staff
  • A banquet hall, ATM/banking services and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 119 rooms have comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with digital channels
  • Heating, portable fans and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately GBP 12 per person
  • Uncovered self-parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel London Sutton
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London Sutton Holiday Inn
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Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
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Holiday Inn London - Sutton, an IHG Hotel Hotel
Holiday Inn London - Sutton, an IHG Hotel Sutton
Holiday Inn London - Sutton, an IHG Hotel Hotel Sutton

Frequently asked questions

Does Holiday Inn London - Sutton, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Holiday Inn London - Sutton, an IHG Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton, an IHG Hotel on 8 Dec 2024 start from €88.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn London - Sutton, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn London - Sutton, an IHG Hotel?

Self-parking is available for GBP 15 per day.

What time is check-in at Holiday Inn London - Sutton, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn London - Sutton, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Sutton, an IHG Hotel located?

Located in Sutton West, this spa hotel is within 9 miles (15 km) of Wimbledon Tennis Club, Surrey Hills and Clapham Common. Chessington World of Adventures and Richmond Park are also within 9 miles (15 km). Sutton Station is 7 minutes by foot and West Sutton Station is 13 minutes.

Holiday Inn London - Sutton, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 322 out of 810 reviews" "
Rating 8 - Good. 318 out of 810 reviews" "
Rating 6 - Okay. 98 out of 810 reviews" "
Rating 4 - Poor. 44 out of 810 reviews" "
Rating 2 - Terrible. 28 out of 810 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-run hotel, the bed was particularly comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Ellouise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Very clean
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my needs, close to friends, shopping and food. The room was comfortable and clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ange Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Liliana

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good standard
Stayed 1 night in Nov 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good clean, modern and spacious hotel conveniently near to our family members. We liked the standard of the facilities. We also understood having to pay for parking given it is London, though it was expensive. Really enjoyed the cooked breakfast, all except for the rubbery fried eggs. Would suggest that these are refreshed more regularly and in smaller quantities, so that they are not hard baked by the time they are served. Overall a good standard and would be a more reasonable cost if parking were included.
Stayed 1 night in Oct 2024

10/10 Excellent

Zhi feng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & comfortable.
Stayed 4 nights in Sep 2024

8/10 Good

Sapphira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I was checked in by Shakia who was very professional. However when I went to my room at 16:05 the room hadn't been cleaned since the previous guest. it looked like a Bomb had hit it. I went Back to Shakia who was very apologetic and dealt with the situation very professionally. She even went to check on the new room herself to ensure that this had been cleaned. TV in the room didn't work so had to call down to reception again. Once again Shakia went above and beyond and manage to sort the issue, a dodgy lead in the back. After this first issues the rest of my stay was very nice. Staff are very polite and helpful, Gym & pool area were clean and tidy.
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Was ok stayed at better hotels than this.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
Enjoyed our 3 night stay, close enough to London and station close by, Gatwick 30 minutes away too Rooms were well equipped and big enough for our family of 4 Breakfast was great lots of choice Would definitely book again
Stayed 3 nights in Aug 2024

6/10 Okay

Kula

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Benjamin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time staff was great and hopefully
Stayed 3 nights in Aug 2024

8/10 Good

Ka Yin Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Car park is good
Stayed 3 nights in Jun 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rafal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Was an all-around good hotel. Good pubs and restaurants nearby and close to the trading to downtown London.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hayley

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly
Stayed 1 night in Aug 2024