New Road Hotel

4.0 star property
Family-friendly London hotel in Tower Hamlets with a 24-hour business centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Road Hotel

Warehouse X
Serves breakfast, lunch and dinner
Front of property
Loft, Hot Tub | Terrace/patio
Interior detail
VIP Access

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is €96
includes taxes & fees
16 Dec - 17 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

Pocket Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Warehouse Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

Loft, Hot Tub

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Loft (Spa bath)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Loft, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Warehouse Family

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

Warehouse K

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

Warehouse X

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
103-107 New Road, London, England, E1 1HJ

What's nearby

  • Brick Lane - 9 min walk - 0.8 km
  • Liverpool Street - 19 min walk - 1.6 km
  • Tower of London - 3 min drive - 1.9 km
  • Tower Bridge - 4 min drive - 2.2 km
  • O2 Arena - 13 min drive - 8.5 km

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • London (LCY-London City) - 23 min drive

Restaurants

  • ‪Tayyabs - ‬1 min walk
  • ‪Zaza's Grill - ‬3 min walk
  • ‪Ambala Sweets - ‬1 min walk
  • ‪Whitechapel Fried Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

New Road Hotel

Upscale family-friendly hotel near Brick Lane
Located close to East London Mosque and Tower of London, New Road Hotel provides a coffee shop/cafe, an arcade/games room and a library. The on-site British cuisine restaurant, Mr White's Chophouse, offers breakfast, brunch, lunch, dinner and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), express check-out and tour/ticket information
  • Meeting rooms, a billiards/pool table and a banquet hall
  • Smoke-free property, a lift and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 80 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 49-inch flat-screen TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers and desks

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar
  • Cereal Grind Coffee Shop
  • Mr White's Chophouse

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 431 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

Is New Road Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at New Road Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at New Road Hotel on 16 Dec 2024 start from €95.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at New Road Hotel?

This property doesn't offer parking.

What time is check-in at New Road Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at New Road Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is New Road Hotel located?

This family-friendly London hotel is located near the airport, within a 10-minute walk of East London Mosque and Brick Lane. Tower of London and ABBA Arena are also within 3 mi (5 km). Whitechapel Underground Station and Whitechapel Overground Station are within a 5-minute walk.

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 460 out of 862 reviews" "
Rating 8 - Good. 264 out of 862 reviews" "
Rating 6 - Okay. 84 out of 862 reviews" "
Rating 4 - Poor. 31 out of 862 reviews" "
Rating 2 - Terrible. 23 out of 862 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a Warehouse X room: Pros- Very comfortable bed, very quiet, air-conditioned, soft and fluffy pillows and blanket, close to Whitechapel Station and an invigorating neighborhood. Cons- after a shower, the could use a squeegee to get the water off the floor where the sink and toilet are, better lighting at the mirror would be nice. The cons are FAR outweighed by the pros. Tobi, Andnan and Shawn were amazing and helped us in a pinch when our airline cancelled our flight. The restaurant, Mr White's Chophouse, was fantastic! Will be staying here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Felipe Andrés

Stayed 3 nights in Oct 2024

10/10 Excellent

Pj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Kingston upon Hull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice unique Hotel with friendly staff. Room very comfy and pleasant .
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Sep 2024

2/10 Terrible

Safeena

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not happy with my stay at all was really noisy and dirty

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Shelby

Liked: Staff & service, property conditions & facilities
I really enjoyed the hotel. It was small but extremely functional! It’s a super close walk to the tube. The area felt safe, but it was noisy. There’s a hospital near so I heard a lot of ambulances. There are tons of places to eat in the area, as well as downstairs in the restaurant. I’d definitely stay here again!
Stayed 5 nights in Oct 2024

2/10 Terrible

Mim’s

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and cute
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Intizar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to Whitechapel and Elizabeth line to Heathrow in less than an hour.
Stayed 4 nights in Sep 2024

2/10 Terrible

FAHAD

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t really get to sleep, there was so much noise from outside traffic. Had to use noise cancelling headphones in the end
Stayed 1 night in Jul 2024

8/10 Good

sabrina

Stayed 1 night in Aug 2024

10/10 Excellent

Guershon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Second time staying at this hotel and it was as perfect as the last time. This time we tried the breakfast which didn't disappoint - looking forward to the dinner next time. Extremely accomodating staff that facilitated a request of mine with ease, and also being able to reach them so easily at any time is a plus. Definitely my regular stop for London trips.
Stayed 2 nights in Aug 2024

8/10 Good

Mahomed Munir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay at New Road Hotel
We had a great time at New Road Hotel. They allowed us to upgrade to a larger (top floor), it was a bit pricey but at this point in our travels we really enjoyed the large jacuzzi tub. The restaurant was very nice, well staffed, and efficient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great hotel. Very modern. Very close to underground. Would definitely return.
Stayed 4 nights in Jul 2024

10/10 Excellent

sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2024