Sheraton Universal Hotel

4.0 star property
Hotel with a fitness centre, a quick walk to Universal Studios Hollywood

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Universal Hotel

Meeting facility
Exterior
Poolside views, open selected days
43-inch LCD TV with cable channels, TV
Water view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
The price is €185
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking, Lanai

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
333 Universal Hollywood Drive, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood - 8 min walk
  • Universal CityWalk - 12 min walk
  • Warner Brothers Studio - 6 min drive
  • Hollywood Bowl - 6 min drive
  • Hollywood Walk of Fame - 7 min drive

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 18 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Krusty Burger - ‬7 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬9 min walk

About this property

Sheraton Universal Hotel

Upscale hotel near Universal Studios Hollywood
Located close to Warner Brothers Studio and Hollywood Bowl, Sheraton Universal Hotel provides a poolside bar, a terrace and a garden. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, The California's, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Luggage storage, smoke-free property and multilingual staff
  • A lift, tour/ticket information and wedding services
  • Guest reviews say great things the breakfast, pool and helpful staff
Room features
All 461 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 43-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 39.60 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self-parking fee: USD 39.60 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Universal Hotel?

As of 29 Jan 2025, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on 9 Feb 2025 start from €185.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Universal Hotel pet-friendly?

Yes, Sheraton Universal Hotel allows pets (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Universal Hotel?

Self-parking is available for USD 39.60 per night. Valet parking is available for USD 55 per night.

What time is check-in at Sheraton Universal Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheraton Universal Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Universal Hotel located?

Situated near the airport, this hotel is 0.4 mi (0.7 km) from Universal Studios Hollywood, and within 3 mi (5 km) of Warner Brothers Studio and Hollywood Bowl. Capitol Records Tower and TCL Chinese Theatre are also within 6 mi (10 km). Universal City Station is 8 minutes by foot.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2320 out of 3765 reviews" "
Rating 8 - Good. 743 out of 3765 reviews" "
Rating 6 - Okay. 355 out of 3765 reviews" "
Rating 4 - Poor. 180 out of 3765 reviews" "
Rating 2 - Terrible. 167 out of 3765 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, staff was super friendly and helpful, and there’s a tram to Universal Studios/City Walk like every 15 min which was super helpful. Also breakfast package and room service were great!
Stayed 4 nights in Jan 2025

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to the park. Very convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the Shuttle to the city walk. We had a nice pool view room but it did get a little loud with everyone playing in the pool at night. But we were so tired it really didn’t matter.
Stayed 2 nights in Jan 2025

8/10 Good

Della, Reedley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Sherinda, Quartz hill

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Senia A, Rolesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting Universal Studios or anywhere in LA!
Stayed 3 nights in Jan 2025

10/10 Excellent

Taralee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We will Stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

Nelson, Lodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and diverse staff.
Stayed 1 night in Jan 2025

8/10 Good

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Melinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, helpful, and service was great
Stayed 2 nights in Dec 2024

6/10 Okay

Darrin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
A little expensive to just lay my head down. Maybe it would be better if I was able to enjoy the hotel more.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if going to universal studios! We stayed here for horror nights and the shuttle made it super easy to get to and back from the park!
Stayed 1 night in Nov 2024

4/10 Poor

Mary

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators did not work like a normal elevator. When inquired with staff, it was mansplained with a condescending tone. Got denied a to go order from the restaurant because they were closing in 10 minutes. The tvs are old and not properly mounted on the wall. The shuttle did not come every ten minutes as they claim. It’s more like twenty minutes. I will be staying at the Hilton the next time I visit.
Stayed 2 nights in Jan 2025

2/10 Terrible

Alannah Lee

Disliked: Amenities
Had to cancel trip due to all the insane fires In surrounding area and got refused a refund or even a partial refund even though cancellation was not my fault
Stayed 3 nights in Jan 2025

6/10 Okay

Haider

Liked: Staff & service
It wasn’t the cleanest hotel, and there were limited options for dining. Hilton is better
Stayed 1 night in Jan 2025

10/10 Excellent

Lorie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and accommodating. The shuttles were convenient, clean and timely. Awesome stay, would highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, many choices to dine and the room service options is amazing. The bed was comfortable and it had everything you need. I would stay here again!
Stayed 1 night in Jan 2025

8/10 Good

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a refresher
Stayed 2 nights in Jan 2025

8/10 Good

Kambiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fairly central for much of LA county. Nice on property hotel for Universal Studios. Free and convenient shuttle to City Walk every 15 minutes. Easy checkin and checkout. Friendly staff. Very service oriented.
Stayed 9 nights in Dec 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Sheraton was a wonderful location for visiting Universal Studios / Universal CityWalk. There is a convenient shuttle for access to Universal, but it is also a quick 5-10 minute walk. The Staff were very kind and helpful, and created a wonderful environment. The building itself is a bit worn down, and the cleanliness could have been a bit better (hair in bathrooms, etc). Overall I would recommend the Sheraton Universal Hotel for anyone looking to attend Universal Studios Hiollywood, or Universal Citywalk.
Stayed 2 nights in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Lil bit old need to be repaint
Stayed 2 nights in Dec 2024

2/10 Terrible

Joseph

Travelled with family and small children
Disliked: Staff & service
Staff were rude. Had no patience for people who were going through challenges due to being displaced because of the fires. Will NEVER stay at this location again. NEVER.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Except for the fire drill that happened during my stay there.
Stayed 2 nights in Nov 2024