Hotel Cortezo

3.0 star property
Hotel with a rooftop terrace, a short walk to Puerta del Sol

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cortezo

Front of property
Minibar, in-room safe, desk, free cots/infant beds
Property amenity
Exterior
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Minibar
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Minibar
Digital channels
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Minibar
Digital channels
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Triple Room, 3 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Minibar
Digital channels
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

Quadruple Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hairdryer
Private bathroom
Minibar
Digital channels
  • 27 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
Doctor Cortezo, 3, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 4 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Gran Via - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Tirso de Molina Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 28 min drive

Restaurants

  • ‪La Rollerie - ‬1 min walk
  • ‪Café Central - ‬3 min walk
  • ‪Casa de Granada - ‬1 min walk
  • ‪Ginger - ‬2 min walk
  • ‪Yatai Market - ‬1 min walk

About this property

Hotel Cortezo

Hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, Hotel Cortezo provides a rooftop terrace, a coffee shop/cafe and laundry facilities. In addition to car hire on-site and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
  • A TV in reception, concierge services and a lift
  • A computer station, smoke-free property and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 92 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • 26-inch HDTVs with digital channels
  • Free infant beds, daily housekeeping and desks

Languages

English, French, Italian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Valet parking fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cortezo
Cortezo Madrid
Hotel Cortezo
Hotel Cortezo Madrid
Medium Cortezo Hotel
Medium Cortezo Madrid
Hotel Cortezo Hotel
Hotel Cortezo Madrid
Hotel Cortezo Hotel Madrid

Frequently asked questions

Is Hotel Cortezo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Cortezo?

Valet parking is available for EUR 30 per night.

What time is check-in at Hotel Cortezo?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Hotel Cortezo?

Checkout is at noon.

Where is Hotel Cortezo located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Teatro Albéniz and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Tirso de Molina Station is only a 3-minute walk and Anton Martin Station is 5 minutes.

Hotel Cortezo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 317 out of 1000 reviews" "
Rating 8 - Good. 454 out of 1000 reviews" "
Rating 6 - Okay. 164 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gonzalo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located, have parking and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Zach, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower is strange setting.
Stayed 5 nights in Oct 2024

8/10 Good

Artyom

Travelled with family
Liked: Cleanliness, staff & service, amenities
4⭐️
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Area was noisy. Hotel very basic. Few amenities and bathroom tiny without counter space. No drawers and small closet. Breakfast was buffet only. Pretty good location and get good walking shoes. Madrid is a maize and sea of people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

2/10 Terrible

Lucia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on their website and booking platforms (I booked through Hotels.com) are misleading compared to the actual condition of the rooms. As others have pointed out, the front desk staff is far from welcoming. There was concerning mold in the shower, and the vents were filthy. The Wi-Fi in the rooms was unreliable, forcing us to use our own data. The manager dismissed our concerns, claiming they reached out to offer a room change—which never happened. They ignored our emails about the false advertising and hygiene issues and only offered a 10% discount on our next stay. Honestly, when am I ever coming back to Madrid from Canada? What a joke. Hotels.com is also failing to address the false advertising, but I will continue to pursue both the hotel and them until we are properly compensated.
Stayed 3 nights in Sep 2024

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service
Stayed 11 nights in Aug 2024

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, very close to Mercado de San Miguel, Santa Ana and Plaza Mayor. The staff was very attentive and gentle, giving me all the information regarding the best way of exploring the city on foot. The bathroom was too small, but it could be solved by add a shower instead of a bath.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Clean and spacious room. Buffet was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Nice room, remodeled bathroom, high ceilings … staff friendly and competent… noise from other guests was a problem, need carpets, devices to soften door slams, and general soundproofing
Stayed 3 nights in Jul 2024

4/10 Poor

Ghamielle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walls are too thin . They are renovation and it was so loud
Stayed 4 nights in Jul 2024

8/10 Good

Xia

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Tonatiuh

Stayed 2 nights in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with great location
Stayed 2 nights in Jun 2024

8/10 Good

Gowri

Stayed 1 night in Jun 2024

6/10 Okay

Christina

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, the hotel, room, bathroom, location, soroundings AND a very nice staff. I liked it very much.
Stayed 2 nights in Jun 2024

8/10 Good

Natalie, Glen Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very conveniently located within walking distance to the museums, main city areas of interest, and shopping.
Stayed 3 nights in May 2024

10/10 Excellent

Gurinder

Stayed 3 nights in May 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2024

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Kellee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel. I would definitely recommend. To be nitpicky, the pillows are terrible, we had some issues with our key multiple nights and the air-conditioner wasn't turned on so we had to open windows, which is noisy.
Stayed 3 nights in Apr 2024