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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury Madrid hotel in Salamanca with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Deluxe Double Room | Bathroom
Lobby
Junior Suite
Terrace/patio
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is €307
includes taxes & fees
25 Nov - 26 Nov

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Bathroom

Double Room, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Double Room (Interior)

Minibar, in-room safe, desk, blackout curtains

Classic Double Room (Interior)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room with Parking

Minibar, in-room safe, desk, blackout curtains

Classic Double Room with Parking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive - 2.6 km
  • Gran Via - 4 min drive - 3.0 km
  • Prado Museum - 5 min drive - 3.6 km
  • Puerta del Sol - 7 min drive - 5.2 km
  • Plaza Mayor - 7 min drive - 5.3 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Cazorla - ‬3 min walk
  • ‪Pintxoterapia - ‬3 min walk
  • ‪El Rincon de Pardiñas - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

Luxury hotel near Santiago Bernabéu Stadium
Located close to Gran Via and Prado Museum, Relais & Châteaux Heritage Madrid provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A 24-hour front desk, a lift and smoke-free property
  • Luggage storage, concierge services and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Relais & Châteaux Heritage Madrid boast perks, such as air conditioning and dressing gowns, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • Heating, daily housekeeping and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • IPod dock

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Up to 7 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 170 per vehicle (return, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Is Relais & Châteaux Heritage Madrid pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on 25 Nov 2024 start from €306.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Relais & Châteaux Heritage Madrid?

This property doesn't offer parking.

What time is check-in at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Relais & Châteaux Heritage Madrid?

Checkout is at noon.

Does Relais & Châteaux Heritage Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 170 per vehicle applies.

Where is Relais & Châteaux Heritage Madrid located?

Located in Salamanca, this luxury hotel is within 3 mi (5 km) of Santiago Bernabéu Stadium, Gran Via and Prado Museum. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Diego de Leon Station is only a 4-minute walk and Avenida de America Station is 6 minutes.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 380 out of 443 reviews" "
Rating 8 - Good. 50 out of 443 reviews" "
Rating 6 - Okay. 9 out of 443 reviews" "
Rating 4 - Poor. 1 out of 443 reviews" "
Rating 2 - Terrible. 3 out of 443 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeane

Stayed 2 nights in Sep 2024

6/10 Okay

Jinbae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No VIP benefits !! No room upgrade. !! I am suspicious if the Expedia VIP status ever works for the room upgrade.
Stayed 1 night in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location for shopping and dining.
Stayed 3 nights in Sep 2024

8/10 Good

Jeane

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was on a nice area , the room was really small, no bathroom door inconvenient I was traveling with some friends
Stayed 3 nights in Sep 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well located, super clean rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was PERFECT for our short trip to Madrid. We loved it so much that we want to come back just to stay at Relais & Châteaux Heritage again! Arian, Juan, Esebon, and A’lvaro were wonderful to us and gave us the most wonderful experience possible. Front desk is available 24/7!! We never had a single issue, and they were always willing to hail a cab for us for our day and night adventures in the city. The bathrooms were super clean. The bed was incredibly comfy, so comfy that my husband and I looked forward to our daily naps! 10/10! Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Evren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

10/10 Excellent

Gustavo, Santo Domingo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Extremely well located. Property is pristine. The staff were absolutely professional and friendly. Too notch. A true Relais & Chateaux experience. Can’t wait to be back in Madrid and stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eron, Smyrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. The staff were extremely accommodating and friendly, and the room was fantastic. The bed was very comfortable and the AC was the best we have ever had in Europe. We will definitely stay there again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room
Stayed 1 night in Jul 2024

10/10 Excellent

BRYAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eclectic
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert, WESTON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel and restaurant were all amazing. Will be returning next time in Madrid.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Frank, QUITO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are very kind.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

ana

They were beyond perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment was inviting and upscale. Great service.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Harley, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the hotel was spotless so well located and very comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the second time that I go to the property. We love the staff.
Stayed 1 night in Jul 2024

8/10 Good

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in Madrid!!! Beautiful, cozy and good location.
Stayed 4 nights in Jul 2024