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Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
Feel the energy of downtown while relaxing in comfort by the pool or sipping happy hour drinks at Notes & Provisions.

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Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Exterior
Point of interest
Meeting facility
Point of interest
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Pool
  • Parking available
  • Breakfast available
  • Pet-friendly
The current price is €135
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

Hotel Indigo Memphis Downtown by IHG

  • Pool
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  • Restaurant
8.2 out of 10, Very good, 1,522 reviews
The price is €128
includes taxes & fees
9 Mar - 10 Mar
Hotel Indigo Memphis Downtown by IHG
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About the area

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 5 min walk
  • Bass Pro Shops at the Pyramid - 12 min walk
  • Peabody Ducks - 18 min walk
  • Beale Street - 2 min drive
  • FedEx Forum - 2 min drive

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel near Bass Pro Shops at the Pyramid
Located close to Beale Street and FedEx Forum, Crowne Plaza Memphis Downtown Hotel by IHG provides a library, dry cleaning/laundry services and a gym. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare and happy hour. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a business centre and a bar.
Additional perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a free local area shuttle and self-parking (surcharge)
  • Express check-out, express check-in and ATM/banking services
  • Free newspapers, smoke-free property and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 230 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, coffee/tea makers and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,320 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults and USD 7 to 20 for children
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel by IHG have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 15 until May 1.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel by IHG?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel by IHG on 23 Feb 2025 start from €135.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Memphis Downtown Hotel by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 kg per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel by IHG?

Self-parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel by IHG located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Beale Street and Peabody Ducks are also within 1 mile (2 km).

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 186 reviews
Rating 8 - Good. 34 out of 186 reviews
Rating 6 - Okay. 31 out of 186 reviews
Rating 4 - Poor. 18 out of 186 reviews
Rating 2 - Terrible. 23 out of 186 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

David Gary, morrisville

Business traveller
Liked: Staff & service
Disliked: Amenities
Hotel was fine. First roomed of smoke. Hotel did not let us check in early even though we had a five day reservation. Second room had water damage. Hotel needs work. I hate hotels that aren’t in the business of hospitality.
Stayed 5 nights in Feb 2025

4/10 Poor

John

Travelled with family
Wall paper peeling. Toilet running constantly. Turned AC down to 68 but felt like 75
Stayed 3 nights in Feb 2025

8/10 Good

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms could be more up to date!!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Stayed 1 night in Dec 2024

4/10 Poor

Robby

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This Crowne Plaza was in very poor shape.
Stayed 1 night in Dec 2024

10/10 Excellent

grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

4/10 Poor

Edwin

Stayed 1 night in Oct 2024

8/10 Good

Mashairi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Xavier

Stayed 1 night in Sep 2024

6/10 Okay

Maxine

Travelled with family
Disliked: Staff & service
The property was nice. The check in was horrible I booked through Expedia for $265.56 the hotel over charged me $309.56 I’ve been trying to reach Crown Plaza accounting department I’ve left messages and no response.
Stayed 2 nights in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Safe and the beds were very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good walking distance to entertainment, hotel staff and facilities ie shuttle service,
Stayed 2 nights in Sep 2024

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Must of the lights and outlets were nonfunctional. Shower had 3 shampoos, no conditioner, no body wash, no other soap. I was double charged. I booked through Expedia and they also charged me for the room.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a shuttle service to Beale Street and parking onsite for a fee. The staff is friendly, helpful, polite and professional. The manager Stephanie and maintenance technician, Desmond were very helpful. This was our first experience at the Crown, and we would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent and very accommodating, the shuttle bus driver Marty is very helpful and professional. We always stay here when we visit Memphis, it’s the best!
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Darryl

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Near Beale st. Clean property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer
Always a great stay. Comfy beds, great staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Good workers
Stayed 1 night in Sep 2024

10/10 Excellent

aleatha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff
Stayed 3 nights in Aug 2024