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Matfen Hall Hotel, Golf and Spa

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

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Photo gallery for Matfen Hall Hotel, Golf and Spa

4 restaurants, breakfast, lunch, dinner served; Modern European cuisine
Banquet hall
Indoor pool, pool loungers
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
  • Sleeps 3
  • 1 King Bed

View all photos for Balcony Room

Balcony Room

Balcony Room

Highlights

Balcony
Separate dining area
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH

What's nearby

  • Hexham Abbey - 16 min drive - 19.1 km
  • De Vere Slaley Hall Spa - 18 min drive - 23.0 km
  • Bolam Lake Country Park - 21 min drive - 19.5 km
  • Chesters Roman Fort - 23 min drive - 19.6 km
  • Belsay Hall, Castle and Gardens - 24 min drive - 12.9 km

Getting around

  • Corbridge Station - 12 min drive
  • Newcastle (NCL-Newcastle Intl.) - 29 min drive

Restaurants

  • ‪Golden Lion - ‬11 min drive
  • ‪Errington Coffee House - ‬8 min drive
  • ‪White Swan - ‬13 min drive
  • ‪High House Farm Brewery - ‬8 min drive
  • ‪Errington Arms - ‬8 min drive

About this property

Matfen Hall Hotel, Golf and Spa

Luxury eco-certified hotel near Northumberland National Park
Located close to Corbridge Roman Site and Belsay Hall, Castle and Gardens, Matfen Hall Hotel, Golf and Spa provides an adjacent golf course, a free daily manager's reception and a terrace. Tee up with amenities, such as a driving range, golf lessons and a restaurant with golf course views, at this hotel. Treat yourself to a facial, a manicure/pedicure or a body treatment at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Modern European cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Free self-parking and valet parking
  • Full breakfast (surcharge), bike hire and concierge services
  • A 24-hour front desk, wedding services and a banquet hall
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and bathrobes, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Heated floors, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Polish, Romanian, Spanish

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Exterior

Slaley Hall Hotel, Spa & Golf Resort

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 3 bars/lounges
  • 4 restaurants
  • Free daily manager's reception

Restaurants on site

  • Cloisters
  • Emerald Restaurant
  • The Drawing Room
  • The Keepers

Things to do

  • 27-hole golf course
  • Bicycle rentals
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 20 per person
  • Pet fee: GBP 75.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Matfen Hall Newcastle-upon-Tyne
Matfen Hall Hotel, Golf Spa
Matfen Hall Hotel, Golf and Spa Hotel
Matfen Hall Hotel, Golf and Spa Newcastle-upon-Tyne
Matfen Hall Hotel, Golf and Spa Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Matfen Hall Hotel, Golf and Spa have a pool?

Yes, this property has an indoor pool.

Is Matfen Hall Hotel, Golf and Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 75.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Matfen Hall Hotel, Golf and Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Matfen Hall Hotel, Golf and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Matfen Hall Hotel, Golf and Spa?

Checkout is at 11 AM.

Where is Matfen Hall Hotel, Golf and Spa located?

Situated in a rural location, this luxury hotel is within 12 mi (20 km) of Corbridge Roman Site, Belsay Hall, Castle and Gardens and Chesters Roman Fort. Northumberland National Park and Hexham Abbey are also within 12 mi (20 km).

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Matfen Hall Hotel, Golf and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 157 reviews
Rating 8 - Good. 35 out of 157 reviews
Rating 6 - Okay. 9 out of 157 reviews
Rating 4 - Poor. 7 out of 157 reviews
Rating 2 - Terrible. 4 out of 157 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly!
Stayed 2 nights in Feb 2025

10/10

Excellent stay
Stayed 1 night in Nov 2024

10/10

Excellent nights stay and very well looked after. Would highly recommend.
Stayed 1 night in Jan 2025

10/10

Wonderful place great food and immaculate service
Stayed 1 night in Dec 2024

10/10

Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.
Stayed 2 nights in Nov 2024

10/10

From entering the beautiful stone entrance hall into the great hall we knew we were in for a treat. The Easter decorations were exquisite and fun, the interior design and decor full of history and class showing it’s heritage in full glory. The staff could not have been more help full with welcome cocktail to genuinely wanting to make our stay a memorable and worthy experience. The dining was superb in both restaurants deserving of its awards. The spa facilities happily helped us relax and the treatments for my wife left her glowing and radiant. The bar facilities in the hotel were elegant overlooking the golf course providing wonderful vista’s over well kept greens. Thank you to all the staff who made our stay memorable and wanting more, at which point suffice to say, we will be back.
Stayed 2 nights in Apr 2025

8/10

Hotel expensive for what it offers unless you play golf. Beakfast good but eratic service. Keeps good but expensive. Emerald restaurant excellent. Room very pleasant but towel rtail didnt work so had to keep getting new towels.
Stayed 2 nights in Feb 2025

10/10

Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!
Stayed 1 night in Jun 2024

10/10

We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!
Stayed 1 night in Jun 2024

10/10

Everything went well
Stayed 1 night in Apr 2024

2/10

1. Super aggressive, rude, hostile and receptionist with confrontational attitude to greet and check in new arrivals 2. No help by porters with your bags on arrival (you drag your own bag wile porters stand and chat) 3. Strong smell of chlorine in the corridors around the SPA area 4. Three massive yellow diggers on the lawn in front of the "beautiful side" - in the view from the windows of Emerald restaurant where testing menu and drinks will set you back £500+ 5. Disastrous staff at breakfast - no attention, no care or normal smile (asked about bathroom - got shown to the lift, ordered tea - never arrived, ordered 2 dishes for 2 people got three...) 6. In the main hall from 5pm till 8pm the pianist is playing super simplistic music, just banging the notes not too professional. 7. You are told to book Emerald restaurant (£125 per person food only, drink extra) well in advance, but when you get there, you find out that it is completely empty, four people only - no atmosphere. When young waiter brings your tasting menu dish, she names couple of obvious ingredients and about the rest says "and other bits..." SUMMARY - hotel and restaurant is posing for something they are not and God knows how they received 5 stars. The main problem - staff has no idea how to behave and what they need to do in the establishment which has 5 stars... TERRIBLE STAY, WOULD NOT RECOMMENT FOR ANYONE.
Stayed 2 nights in May 2025

10/10

Our stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities.
Terrace
Orangery
Our room
Sitting area (bedroom)
Stayed 1 night in Jul 2024

6/10

Beautiful building & facilities - service and hygiene doesn't match the building.
Stayed 2 nights in Jul 2024

4/10

After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas.
Stayed 1 night in Jan 2025

10/10

The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame.
Stayed 1 night in Sep 2024

4/10

Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly. No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle. Annex room was small & unremarkable. Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward. Spa facilities were good. Bar service: inattentive but friendly. Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine. Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request "because we're very busy". Eventually she brought a cappuccino. Hmm. The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained. On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it. We spent £440 for this 1 night stay including dinner. Won't be back.
Stayed 1 night in Feb 2025

8/10

Beautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence.
Stayed 1 night in Sep 2023

8/10

Beautiful rooms, service was excellent, lots of cosy places to sit in the main hotel. Room was too hot, we should have got the staff to look into it when we arrived. Was difficult to find seats in the spa as was busy.
Stayed 1 night in Apr 2025

8/10

Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

The property is absolutely stunning, the team there provided beyond 5* service and made my parents feel like royalty. The room was gorgeous, the bar was fantasy and visit The Keeper restaurant for a more relaxed evening which was excellent. Thank you to the team for making the pre Christmas break so fabulous!
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Nov 2024

10/10

Best hotel we have stayed in in the North East. Quality of decor and furnishings was outstanding. Staff were generally very professional. However, there appeared to be a shortage of staff in some areas and some inexperienced staff.
Stayed 2 nights in Sep 2024