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The Oaklands Hotel

3.0 star property
Relax with a drink by your side and take in breathtaking views from our lush gardens or sun-drenched terraces.

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Photo gallery for The Oaklands Hotel

Lunch and dinner served, garden views
Lunch and dinner served, garden views
Exterior
Interior
Superior Suite, 1 Double Bed, Non Smoking | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

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About the area

Map
89 Yarmouth Road, Thorpe St Andrew, Norwich, England, NR7 0HH

Getting around

  • Norwich Station - 9 min drive
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • The Cottage
  • Cafe 193
  • The Fat Cat & Canary
  • Fieldfare
  • Coach & Horses

About this property

The Oaklands Hotel

Hotel near Norfolk Broads
You can look forward to a terrace, a garden and dry cleaning/laundry services at Best Western Plus Oaklands Hotel. The on-site restaurant, Oak Bar, offers lunch, dinner and garden views. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Breakfast (surcharge), laundry services and a banquet hall
  • A 24-hour front desk, tour/ticket information and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • 22-inch TVs with digital channels
  • Heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Oak Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 10.00 for adults and from GBP 5.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Oaklands Court
Oaklands Court Norwich
Oaklands Hotel & Court
Oaklands Hotel & Court Norwich
Oaklands Hotel Court Norwich
Oaklands Hotel Court
The Oaklands Hotel Hotel
The Oaklands Hotel Norwich
The Oaklands Hotel Hotel Norwich
Best Western Plus Oaklands Hotel

Frequently asked questions

Is Best Western Plus Oaklands Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Oaklands Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus Oaklands Hotel?

Check-in start time: 3 PM; check-in end time: 1 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability).

What time is check-out at Best Western Plus Oaklands Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 20.00 (subject to availability).

Where is Best Western Plus Oaklands Hotel located?

Situated near the airport, this hotel is within 1 mile (2 km) of Norfolk Broads and Woodrow Pilling Park. Lion Wood and Carrow Road are also within 2 miles (3 km).

The Oaklands Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 168 out of 594 reviews
Rating 8 - Good. 236 out of 594 reviews
Rating 6 - Okay. 110 out of 594 reviews
Rating 4 - Poor. 52 out of 594 reviews
Rating 2 - Terrible. 28 out of 594 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Matt

Liked: Staff & service
Good hotel
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
A nice hotel with excellent in room facilities and good food. Very busy though with events sold through the hotel and a little off the beaten track
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service
Stayed in the Annex building for two nights. limited parking outside the building so had to park up at the hotel. Rooms could do with updating a bit. Breakfast was great on both morning and staff were lovely.
Stayed 2 nights in Dec 2024

4/10 Poor

Mark

Travelled with partner
Booked on the day. Wasn’t informed that there were two functions with music. Arrived to noise and a lot of drunk people. Things settled around 1.30 in the end but there were still constant interruptions during the night. Upon leaving staff didn’t even ask about the stay. Very poor, all round.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western Plus Oaklands Hotel great breakfast, friendly staff and walking distance to Norwich ,lots of pubs and restaurants in easy walking distance and its on a bus route if you don t fancy walking .
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over from a party. Everything you would expect.
Stayed 1 night in Nov 2024

6/10 Okay

Biagio

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Tina

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Rosemary K

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible! Irish travellers and partying went on till 3am. Fighting out side. Loud screaming in the hallways, with very young adults talking about drugs as the run back to their room every 10mins
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness, staff & service
Quirky
Half the price of nearby Premier Inn A bit quirky with a big TV in reception showing an open fire. Very noisy plumbing was my only main gripe but not the end of the world Eat across road
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Excellent stay
Excellent stay, staff were amazing, food was superb, would definitely stay here again and recommend to anyone
Stayed 1 night in Oct 2024

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great sti
Stayed 1 night in Oct 2024

6/10 Okay

Beverley

Stayed 1 night in Sep 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,staff were very friendly fabulous breakfast would definitely stay again ☺️
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nic

Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Staff & service
I stayed in rm4 and thought the room looked a bit tired and needs some maintenance and decor issues. The shower was cold as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miss Siobhan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

mark

Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently great
Have stayed before and will again. This is a really good 3 star hotel that is excellent value for money. The hotel seems to be a very popular wedding venue but if they now have 4 rooms in a house at the bottom of the drive, so if you dont want to be part of the wedding celebration you coukd (hopefully) stay there. Great breakfast and very helpful staff make this my 'go to' hotel in Norfolk
Stayed 2 nights in Sep 2024

2/10 Terrible

Heather

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time for a renovation
This is the third and final time I will stay. The staff are friendly but the accommodation and cleanliness is a lot to be desired. Every time there is an issue, shower heads, water tempterature. Litter in room, cobwebs, for the price it is a bit expensive for what it is
Stayed 2 nights in Sep 2024

8/10 Good

antonio

Stayed 1 night in Sep 2024

6/10 Okay

Abid

Business traveller
Breakfast
Very limited breakfast option
Stayed 2 nights in Sep 2024

2/10 Terrible

Janice

Business traveller
Disliked: Property conditions & facilities
I arrived at the property when they had lost water but were hopeful that the ussue would be resolved. I booked in and went out for food. When i returned they were still hopeful but offered for me to cancel my booking and refund. I did this, and then they have refused my refund. My room was scruffy and dated but my brief stop it seemed clean. Whilst the staff were pleasant to me, and I dont blame them for the burst water main, the lack of refund is poor customer service.
Stayed 1 night in Sep 2024