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"This modern hotel was spacious and new which was a nice contrast to some of the older accommodations in the area but it was typical cheap new construction without attention to detail, sloppy paint, cracking drywall seams, unfinished details. The rooms were large and very comfortable with a great view and walkable to the gondola. The pool area was great and we appreciated the garaged parking area. My husband had been injured so it was a nice option to eat at the buffet inside the hotel for dinner but the food was really not good. Everything felt from a freezer bag and overcooked and bland. Front desk staff allowed us to check in early which was nice and the bar staff was helpful but most other staff felt like we were putting them out. Not overly friendly. "

"The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners. "

"Great hotel and termes."

"Beautiful property, great staff and very clean. "

"This was our second time staying here, last time was in the Summer of this year. Seeing it both during the Summer and Winter makes it feel totally different. The hotel is beautiful, the location is beautiful, and the food that’s included is top tier. We spent all day relaxing at the thermal baths and saunas, and then slept great in our comfortable bed. "

"Great stay. Interesting arrival as you need to pull in behind the hotel in an alley to unload and check in. They have a porter for your luggage and very nice staff. Breakfast was more than ample. Staff was amazing and location cannot be beat. Parking is easy, just across the river in the Therm parking under the street. Room was more than average size and clean"

"Beautiful Bavarian style property with comfortable rooms and kind, helpful staff and very close and walkable to Merano and promenade trails. Would stay again!"

"Excellent Hotel"

"It was a nice hotel; however, it would have been nice to open the door more for cooler air or have air conditioning. The room was quite warm. "