Pas de la Casa Hotel Guide - Hotels with Parking in Pas de la Casa, Encamp

"The value of the hotel is you can ski in and out even in poor snow conditions (as we had). Though the rooms were kept clean and warm the general repair was poor, there was problems with the shower not working and electric failing. Also the English skills of the team were not ideal, which is not a direct criticism but the problems in stay were all made worse by the lack of ability to explain the problems properly (my pidgin Spanish could not cut the complexity). Though the price certainly made...

"The apartment overall was nice and clean enough, however the service we received from the group managing the hotel was appalling. They don't speak a word of English, the drive to pick up the keys is 25 minutes, When we reported that there was water leaking on the floor, the washing machine not even plumbed I , and the pillowcases FAR too small for the pillows provided, we received no response to our three emails , even though we emailed within their specified 48 hr time frame. When someone...

"Si vous devez vous rendre dans cet établissement en famille, n'y penser même pas... Nous avons fait nuit blanche : Musique à fond toute la nuit...jusqu'à l''intervention des services de police à 7h45 !!! Hurlements, claquement de portes, disputes toute la nuit ! Que des jeunes qui boivent et laissent leurs verres dans les escaliers et sur les rebords des fenêtres ! Une horreur avec 3 enfants en bas âge... La propreté est à revoir. Pas de mécanisme pour la chasse d'eau...le top !"

"Hotel is gedateerd, maar prima voor twee nachtjes. De prijs was daar ook naar. Voor parkeren dien je te betalen. Parkeren kan op twee plaatsen, namelijk onder het hotel in een prive garage of langs de weg. Gratis WiFi in de lobby en met een beetje geluk ook goed ontvangst in de kamer. De keuken met koelkast is ook fijn. De ligging ten opzichte van het centrum is prima. Een klein stukje naar beneden lopen en je bent in het centrum."

"Esta muy bien calidad/precio. Simple pero lo justo y necesario."

"Absolutely terrible service. Despite having a booking and contacting via email in advance to advise of arrival, no response and no Reception upon arrival. Phone number given is in another country but is also not answered. Left walking around the streets of foreign country for several hours trying to ask locals for assistance. Would never have expected this service and would not like it to happen to anyone else! "

"Great location for the slope but note check in is not until 4pm, check out 10am. Overnight parking at a cost of €15 but worth it if it’s snowing hard. Hot water in shower a little low in the late afternoon, early evening but hotter in the morning. Very clean bedding. Heating seems to be on a intermittent cycle so room got a little chilly at times but just put a few more clothes on. In the mountains after all! "

"It has the necessary space for a family. Don't expect anything more than your basic needs, e.g. The kitchenette is adequate for preparing breakfast and simple meals."