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"Lovely, classic hotel with clean rooms and an excellent location. I recommend without hesitation. "

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "

"This is my go to hotel when i visit newport the staff are really friendly and helpful "

"Amazing staff and amazing beds, all round a good stay would definitely book again if in the area "

"This is wonderful property very convenient to Bristol airport (so on the flight path, some flight noise in the morning). Beautiful building on a gorgeous property. Staff were friendly (well most of them) The room was nicely laid out, bed comfortable, great pillows & bedding. Breakfast was amazing! "

"Celebrating 45th anniversary Staff went the extra mile to make sure we had a great time. Room was exceptional ,very clean and had everything needed for a relaxing break.Bed was very comfortable 😌 and breakfast delicious. "

"Clean, quiet. Very near all shops, bus station and train station "

"Excellent service free upgrade for partners bday"

"Beautiful and would stay here again "