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Fairmont Mayakoba

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Mayakoba

5 outdoor pools, pool umbrellas, pool loungers
Couples treatment room(s), sauna, steam room, body treatments
View from property
Exterior
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Bar
The price is €664
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 103 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Casita, Room, 2 Queen Beds, Canal View, Beachside

Casita, Room, 2 Queen Beds, Canal View, Beachside

Casita, Room, 2 Queen Beds, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Non Smoking

65-inch LED TV with satellite channels, TV, toys

Fairmont, Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita, Deluxe Room, 1 King Bed, Non Smoking

Casita, Deluxe Room, 1 King Bed, Non Smoking

Casita, Deluxe Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita, Signature Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Casita, Signature Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita, Signature Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Casita, Signature Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Beachfront

65-inch LED TV with satellite channels, TV, toys

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 47 sq m
  • Canal view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Casita, Signature Suite, 1 King Bed, Non Smoking

Casita, Signature Suite, 1 King Bed, Non Smoking

Casita, Signature Suite, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 85 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 172 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Casita, Room, 1 King Bed, Canal View, Beachside

Casita, Room, 1 King Bed, Canal View, Beachside

Casita, Room, 1 King Bed, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton bed sheets
  • 43 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Camaleon)

Presidential Suite, 1 King Bed (Camaleon) | Terrace/patio

Presidential Suite, 1 King Bed (Camaleon)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 205 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Tortuga)

Presidential Suite, 1 King Bed (Tortuga) | Living room

Presidential Suite, 1 King Bed (Tortuga)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 198 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Coral)

Suite, 1 King Bed, Non Smoking (Coral) | Terrace/patio

Suite, 1 King Bed, Non Smoking (Coral)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 139 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

On private beach
Pool
Hot tub
All-inclusive
9.4 out of 10, Exceptional, (508)
The price is €293
includes taxes & fees
8 Jan - 9 Jan 2025
ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT
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About the area

Map
Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 2 min walk - 0.2 km
  • Gran Coyote Golf - 6 min drive - 4.4 km
  • Playa Xcalacoco - 9 min drive - 6.3 km
  • Tres Rios Ecopark - 9 min drive - 5.1 km
  • Playa del Carmen Main Beach - 11 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 35 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬9 min drive
  • ‪Cafe Antoinette - ‬5 min walk
  • ‪Buffet Riviera - ‬9 min drive
  • ‪La Copa - ‬8 min drive
  • ‪Coco Café - ‬8 min drive

About this property

Fairmont Mayakoba

Luxury eco-certified hotel
You can look forward to a golf course, a swim-up bar and a poolside bar at Fairmont Mayakoba . With a white sand beach, beachfront dining and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a body treatment, reflexology or a body wrap at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. The 24-hour gym offers Pilates classes and fitness classes; other things to do include ecotours, beach yoga and racquetball/squash. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • 5 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, full breakfast (surcharge) and free bike hire
  • An outdoor tennis court, an electric car charging station and express check-out
  • Guest reviews say great things about the helpful staff
Room features
All 401 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Changing tables, children's books and art supplies
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 65-inch LED TVs with streaming services and premium channels
  • Furnished balconies or patios, childcare services and free infant beds

All-inclusive details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
Room service during certain hours (limited menu)

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 25 to 32 per person
  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hix Bar & Lobby Lounge
  • Ki Beach Bar & Korean BBQ
  • La Cantina
  • La Laguna
  • Tauro Steakhouse

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Art supplies
  • Baby toys
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (40,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 11 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 32 per person
  • Airport shuttle fee: USD 256 per vehicle (return)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba
Fairmont Mayakoba Hotel
Fairmont Mayakoba Hotel Playa del Carmen
Fairmont Mayakoba Playa del Carmen
Mayakoba Fairmont
Fairmont Hotel Playa Del Carmen
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Fairmont Playa Del Carmen
Playa Del Carmen Fairmont
Fairmont Mayakoba Resort Playa del Carmen
Fairmont Mayakoba l Carmen

Frequently asked questions

Does Fairmont Mayakoba have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Fairmont Mayakoba ?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba on 12 Jan 2025 start from €597.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Mayakoba pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 11 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Mayakoba ?

Self-parking and valet parking are free at this property.

What time is check-in at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Fairmont Mayakoba ?

Checkout is at noon.

Does Fairmont Mayakoba provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba ?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Mayakoba located?

Nestled on the beach, this Playa del Carmen hotel is steps from El Camaleón Mayakoba Golf Course and 2 mi (3.3 km) from Gran Coyote Golf. Maroma Beach and Mamitas Beach are also within 6 miles (10 km).

Fairmont Mayakoba Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1005 reviews" "
Rating 8 - Good. 175 out of 1005 reviews" "
Rating 6 - Okay. 43 out of 1005 reviews" "
Rating 4 - Poor. 31 out of 1005 reviews" "
Rating 2 - Terrible. 14 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank, Rye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal resort with first rate facilities , staff, and services. Highly recommended!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jacobo

Stayed 4 nights in Nov 2024

10/10 Excellent

Cynthia

Stayed 4 nights in Nov 2024

10/10 Excellent

Soheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Camila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and food options! Love this resort and will definitely come back!
Stayed 4 nights in Dec 2024

10/10 Excellent

Madeline, scotch plains

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property well maintained. holiday lighting especially special Service was outstanding and consistently friendly and helpful. Food options very good but a bit overpriced. We had a super time!
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcia Z., scotch plains

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a marvelous stay. Gorgeous property and the most trained and friendly staff! Most restaurants were excellent. Beach area gorgeous and service on the beach outstanding. The size of the property felt overwhelming though. I think better maps are needed and a more comprehensive orientation at checkin. Also, coffee and water should be available 24 hours a day in the lobby. This was a big miss. We did have a super time and highly recommend.

8/10 Good

Codrut, Ho Ho Kus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Thanksgiving dinner at La Lagună was outrageously expensive for a buffet dinner…
Stayed 4 nights in Nov 2024

4/10 Poor

Carolina

Liked: Cleanliness
The place is beautiful but the hotel does not have the infrastructure to host as many guests as it intends to. You couldn’t find and available chair at the beach or the pool after 9:00 am food was average if not poor. Service was ok. I would go to the Banyan Tree instead.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. Loved it!
Stayed 7 nights in Nov 2024

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect
Stayed 5 nights in Nov 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Mayakoba was exceptional. The beautiful grounds and the fantastic, helpful staff were highlights of our trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Fairmont. Food and service was exceptional!
Stayed 6 nights in Nov 2024

8/10 Good

Tony, Morgan Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, too spread out for my liking
Stayed 4 nights in Nov 2024

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Leonardo Jose Marquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Muhammad

Stayed 4 nights in Sep 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 5th time to this hotel and I love it! The staff are amazingly helpful, friendly, and the food is excellent. Special thanks to the ladies at the host stand at Laguna, the staff at Bassano & Brisas, and Gabriela my cleaning lady. Thank you for a wonderful holiday!
Stayed 7 nights in Oct 2024

10/10 Excellent

Arti, Hicksville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property set in a lush jungle environment. Dreamy surroundings with beautiful landscaping, both manicured and natural. Meticulous housekeeping services, spotless rooms. Seemingly endless choices of restaurants. Gracious, genuine, warm hearted staff, everyone with a smile on their face and willing to help. Highly recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great overall experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Meghan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This resort is nearly flawless! Had a magical time will be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in May 2024

10/10 Excellent

Oluwagbemiga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Mayakoba is an experience! This was our third time visiting this property and it was amazing! The entire property has an incredible variety of unique and enchanting elements that make this place unique. The staff are very welcoming, knowledgeable and friendly. The accommodations and restaurants are great!
Stayed 4 nights in Sep 2024