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Select Club at Sandos Playacar All Inclusive - Adults Only Area

4.0 star property
Adults-only beachfront property with outdoor pool

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Free minibar, in-room safe, desk, laptop workspace
Reception
Outdoor wedding area
Snack bar
Outdoor pool, pool umbrellas, pool loungers
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

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Room options

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Showing 2 of 2 rooms

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Select Superior

Select Superior

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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Select Ocean Front | View from room

Select Ocean Front

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Paseo Xaman-ha Lote 1, Mza 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 13 min walk - 1.2 km
  • Quinta Avenida - 19 min walk - 1.7 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 1.9 km
  • Central Square - 4 min drive - 2.4 km
  • Playa del Carmen Main Beach - 9 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Don Rafael - ‬5 min drive
  • ‪RIU Lupita Resort - ‬10 min walk
  • ‪La Bartina - ‬14 min walk
  • ‪Rolandi's - ‬13 min walk

About this property

Select Club at Sandos Playacar All Inclusive - Adults Only Area

Upscale all-inclusive property near Quinta Avenida
Located close to Central Square and Nuestra Senora del Carmen Catholic Church, Select Club at Sandos Playacar All Inclusive - Adults Only Area provides a beach bar, a poolside bar and a terrace. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Treat yourself to a Thai massage, a manicure/pedicure or reflexology at the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball, kayaking and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and 3 coffee shops/cafes.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, ATM/banking services and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 276 rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with separate baths/showers and bidets
  • Plasma TVs with cable channels
  • Balconies, LED light bulbs and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 3 coffee shops/cafes
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Sandos Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Playacar Beach Select Club Playa del Carmen
Sandos Playacar Beach Select Club
Sandos Playacar Beach Select Club All Inclusive
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Select Club All Inclusive Adults
Sandos Select Club All Inclusive Adults All-inclusive property
Sandos Playacar Select Club All Inclusive Adults
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Select Inclusive Adults

Frequently asked questions

Does Select Club at Sandos Playacar All Inclusive - Adults Only Area have a pool?

Yes, this property has an outdoor pool.

Is Select Club at Sandos Playacar All Inclusive - Adults Only Area pet-friendly?

No, pets are not allowed at this property.

How much is parking at Select Club at Sandos Playacar All Inclusive - Adults Only Area?

Self-parking is free at this property.

What time is check-in at Select Club at Sandos Playacar All Inclusive - Adults Only Area?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Select Club at Sandos Playacar All Inclusive - Adults Only Area?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Select Club at Sandos Playacar All Inclusive - Adults Only Area provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Select Club at Sandos Playacar All Inclusive - Adults Only Area?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Select Club at Sandos Playacar All Inclusive - Adults Only Area located?

Nestled on the beach, this Playacar property is within 2 mi (3 km) of Quinta Avenida, Central Square and Nuestra Senora del Carmen Catholic Church. El Camaleón Mayakoba Golf Course and Xpu-ha Beach are also within 20 mi (32 km).

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Select Club at Sandos Playacar All Inclusive - Adults Only Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 326 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason c

Everyone was so nice. Property was great.
Stayed 7 nights in Jan 2025

2/10 Terrible

Michael Otto

Disliked: Cleanliness, property conditions & facilities
The beaches and pools are beautiful. The rooms where musty and stunk like sewer. Everyone in our party got sick
Stayed 10 nights in Feb 2025

8/10 Good

Olha

Location is excellent, beach is excellent, food was good, alcohol and coffee was terrible except one bar, room outdated but clean and comfortable, shower outdated and very slow, but clean. Overall liked and will come back another year.
Stayed 8 nights in Jan 2025

8/10 Good

Paula Rene

Property was massive and nice to walk around, felt like you were in the jungle. Different wildlife walking around. Some food was very good and others were just mediocre. Housekeeping, shout out to Lupita, was excellent!! Beach was beautiful, water aerobics were fun!
Stayed 7 nights in Feb 2025

8/10 Good

Steven

This was our 3rd time staying at Sandos Playa Del Carmen. We like the property, beach is wonderful. Staff is friendly. Has lots of pool options and eating places but was harder to get in restaurants this time. All in all beautiful big property with lots of choices. And its very walkable if your at all fit somewhat.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hristian

Next year again!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Timothy nicholas

The staff was top notch. Facilities were good. Only negative the alcohol was not as strong as the stuff in the U.S. but we had an excellent time at the resort.
Stayed 14 nights in Dec 2024

2/10 Terrible

Lori

Liked: Property conditions & facilities
Over 400 people got food poisoning including us the first day.We were very sick!Didn’t feel good the whole time.Didn’t have hot water till the day before we left.Didn’t have Any water for 2 days! The buffet was closed for 4 days.We ate saltines a lot because we were afraid to eat anywhere.Very disappointed!!!!Saved up money to go on this vacation and barely ate or drank anything the whole time. We feel that we should get our money back!!
Stayed 10 nights in Feb 2025

10/10 Excellent

selvin

I liked the customer service / I didn't like that they sit couples in the corners and leave them unattended because they focus on large groups.
Stayed 19 nights in Dec 2024

2/10 Terrible

Jacob David

Disliked: Cleanliness, staff & service, property conditions & facilities
Buffet was closed for most of the trip because of multiple people getting sick eating there. Had no running water for over 48 hours in two separate buildings of rooms. Toilets were over flowing because you couldn’t flush them, no showers, no brushing your teeth. But when staff was asked about it, you couldn’t get any type of answer as to when the problem would be fixed. Our group ate off the all inclusive resort more often than not to avoid potentially getting sick from under cooked food or unsafe handling of food
Stayed 7 nights in Feb 2025

10/10 Excellent

mitchell m

This is a great motel for the price. It is clean, good restaurants, clean pools. You don’t have to fight for chairs. Our favorite restaurants were the Italian and the Asian. We were hesitant to go to the Asian, but liked it. The beach is wonderful. Very little seaweed. We have been to a number of hotels in Mexico over the last 25 years. This is a good motel and we will be back. Maria by the adults only pool is really helpful. Carlo made it fun with his activities by the pool.
Stayed 10 nights in Dec 2024

10/10 Excellent

Roger

Plenty restaurants and awesome and friendly staff, spacious and clean
Stayed 7 nights in Aug 2024

6/10 Okay

Margaret

Liked: Property conditions & facilities
Beds are poor. Dinner reservations are hard to get for some restaurants.
Stayed 6 nights in Nov 2024

10/10 Excellent

ALFONSO

Loved everything. Had a wonderful time. Will be going back soon. Everybody so helpful and nice. Beautiful beach.
Stayed 5 nights in Sep 2024

10/10 Excellent

Julie

We feel Sandos is improving slowly. The food was better and the A/C was better. 3rd stay at this property this year.
Stayed 10 nights in Aug 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived on Friday, Feb. 21, 2025, the staff neglected to tell us that the Grand Buffet was closed. We found out the next day that it was due to at least 50 people who got sick from Canada there for a wedding. You can look this up in the Playa del Carmen News. We were as well as everyone else, without water in our shower, sink, and toilet for the whole weekend and no communication from staff as to why. The Grand Buffet did not reopen until Tuesday evening but we were afraid to eat there so went off the property to eat. Our mini fridge was never restocked and this was after 6-7 phone calls a day to guest services. The elevator in our building was out of order. The service outside was terrible . We sat by the pool for 5 hours one day and the waitress came to take our order once. They were not telling new people registering that the water was not working and the Grand Buffet was closed. We have tried to get a partial refund but have had no luck. We will never go back.

10/10 Excellent

Roger

Spacious and clean
Stayed 3 nights in Jul 2024

4/10 Poor

Burke

Liked: Cleanliness, property conditions & facilities
The good: the beach is one of the best in this side of Mexico. Staff are great. Wildlife all over. Great coffee bar and taco shop. Lush grounds. The bad: all adult side rooms have a shared interior door with neighbour. Can hear all coughs, conversations, tv, and things left to your imagination. A/C is old and weak. Loud as heck too. Asked for a quiet room for 40th anniversary. Got a patio at the main garbage. Literally on the same level no break, walk out to the garbage. When we were funneled to the reception 'not time share' desk we were told we were upgraded. Literally a normal standard room, why lie? The terrible: 3 of the 4 of us got food poisoning. We have lived in Africa and Asia, been all over Mexico. We don't have weak stomachs. One person twice. A wedding party with 60 people, 40 the same. I think it was the water jug water or the main buffet. People kept coming to reception complaining about being sick.
Stayed 7 nights in Feb 2025

6/10 Okay

Nein Su

it was very clean and greenary. the staff were all nice and polite.
Stayed 5 nights in Aug 2024

8/10 Good

Jonathan M

It’s was a fun stay lots of aquatic activities
Stayed 3 nights in Mar 2024

2/10 Terrible

John Robert

Liked: Property conditions & facilities
Love the beach and gardens around the property. Disappointed that top shelf alcohol is not top shelf! They don't provide bottled water. Family pool washroom had no toilet seat in men’s wash room. We had to walk about10 min to reserve a volley ball for pool and could omly have it for one hour. Reservations for several restaurants were not available. Food was a hit or a miss! The hotel store is very high priced and you can walk out the resort to a market for the same items. Evening shows targeted at children don't start until 9:00 pm. Not much pool side entertainment. Many resorts offer dance lessons, language lessons etc. not Sandos! The beach bbq was a hit and family section pool had better service than the adult only. the adult only pool only had one bartender and every drink you were waiting in line. The spa now charges for hydro therapy pool which is just a sauna and jetted water. The rooms are outdated and a/c barely works. Patio doors are a challenge to open and no screens. housekeepers were terrific and accommodating!
Stayed 8 nights in Feb 2025

10/10 Excellent

Leonid

Will be returning back again
Stayed 7 nights in Aug 2024

10/10 Excellent

Pedro

My third time at the hotel. I like it
Stayed 4 nights in Sep 2024

8/10 Good

Libia Irene

I enjoyed the different type of restaurants. Didn't enjoyed the waiting taking the tram to my destination.
Stayed 7 nights in Sep 2024

10/10 Excellent

Alvaro

Very nice resort
Stayed 4 nights in Sep 2023