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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property
Adults-only beachfront hotel with outdoor pool

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Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Exterior
Exterior
Lobby sitting area
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Room service
  • Pool
  • Housekeeping
The current price is €236
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Ceiling fan
Premium bedding
Jetted bath
  • 100 sq m
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Dining table
Free minibar items
  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Ceiling fan
Premium bedding
Hairdryer
  • 100 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

Highlights

Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Premium bedding
Ceiling fan
Blackout curtains
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Paradise Beach - 1 min walk
  • Playa Paraiso Golf Course - 19 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive
  • Tres Rios Ecopark - 14 min drive
  • Maroma Beach - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Snake Bar At Iberostar Maya - ‬4 min drive
  • ‪Alberca - Pool - Bar - ‬5 min drive
  • ‪Cena Trattoria By el Faro - ‬4 min drive
  • ‪Huama - ‬2 min drive

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Upscale hotel near Paradise Beach
Located close to Playa Paraiso Golf Course and Maroma Beach, Senses Riviera Maya Oceanfront Boutique hotel - Adults only provides an adjacent golf course, a poolside bar and a rooftop terrace. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and kayaking. For some rest and relaxation, visit the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
Additional perks include:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and wedding services
  • Beach towels, concierge services and a lift
  • Guest reviews give top marks for the pool and helpful staff
Room features
All guest rooms at Senses Riviera Maya Oceanfront Boutique hotel - Adults only offer comforts, such as private indoor hot tubs and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the size rooms at the property.
Extra amenities include:
  • Bathrooms with Jetted bath and rainfall showers
  • 60-inch Smart TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

All-inclusive details

All-inclusive room rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend
  • The Blend Bar

Things to do

  • 18-hole adjacent golf course
  • 4 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Resort fee: USD 13.11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Frequently asked questions

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Senses Riviera Maya Oceanfront Boutique hotel - Adults only on 23 Feb 2025 start from €221.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Senses Riviera Maya Oceanfront Boutique hotel - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Self-parking is free at this property.

What time is check-in at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Are there all-inclusive benefits at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Some rate plans available at this hotel are all-inclusive.

Where is Senses Riviera Maya Oceanfront Boutique hotel - Adults only located?

Located in Playa del Carmen, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Paradise Beach and Playa Paraiso Golf Course. Maroma Beach and Tres Rios Ecopark are also within 9 mi (15 km).

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 397 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 136 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Amid

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were not as advertised, mold everywhere, dirty sheets and towels, broken vanity and safe, food was realky bad, got food poisoning Overal worse stay ever
Stayed 6 nights in Feb 2025

2/10 Terrible

Angel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
*DO NOT STAY* unfortunately this place was such a disappointment. We booked a 7day stay and had to switch rooms 3 times due to MOLD. The rooms are filled with mold in the shower, bathtub, walls, ceiling, & even the bed sheets. There is NO hot water, barely lukewarm if you’re lucky they told us that the boiler was broken. We didn’t get to use tub because the water was pee yellow (No Exaggeration) we brought it up to a worker and got the response of “that’s just the water it’s fine”. The toilet in our third from was running 24hr. There was nothing good about this place we thought the reviews were a little exaggerated and trust me they are not. This place is filthy they do not clean the rooms, sheets, or towels all the sheets were stained or with mold as well as the towels. There was maintenance workers walking around all day but nothing seemed to be getting fixed. The front desk staff do not care about what is going on in these rooms or if you are comfortable with your stay. There is no real beach access you have to climb down and over rocks with the water hitting against them to cross over to the beach it was very dangerous. The jacuzzi on the roof top don’t work they are never filled and look filthy. If you want to waste your money stay here but I would recommend spending a little extra for better quality and service.

4/10 Poor

anthony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The food definitely needs improvement you can tell that management told them to cut back and water stuff down Some of the worst food I've ever had. Breakfast was just okay The first night we were there we ordered appetizers coconut shrimp for 12 bucks a piece and you gave you two little shrimp each that was their idea of appetizer
Stayed 3 nights in Feb 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
The privacy and quiet were what we were looking for. We stayed at this resort 5 years ago and it seems that property maintenance and upkeep have been deferred. They could use a little sprucing up. Food quality seems to have tapered off a little also. Staff remembered us and we again had excellent service. The room is spacious, the view is excellent, the quiet atmosphere for a romantic long weekend was perfect for what we needed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Senses is a beautiful, quiet getaway for us and we love coming here every year! The food is absolutely amazing and the rooms are clean and very spacious and the view from every room is spectacular! Most of all we love the friendly staff who work so hard to make sure that all of your needs are met. Christian, Angel, Hernan and Gerardo have been employed there for many years and we love coming to visit them twice a year. We can't wait to come relax here again in April!
Stayed 7 nights in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Samuel Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service
My wife and I booked this resort for our 10 year anniversary. We were concerned with the reviews, as they are mixed. Shortly after arriving we found that most bad reviews were unwarranted. This resort is for a specific demographic. For couples who want a very quiet, personal and romantic holiday it’s exceptional service. We stayed for 7 days and were not bored at anytime. While there is not a big night life, the Blend restaurant is still a great time until 11pm every night. The staff will play any music requests and dancing is always welcomed. The drinks are always done just right! The al la carte menu is amazing with some very talented chefs! Please do not let the bad reviews discourage you from booking and experiencing this gem! The resort does need some maintenance, the beach access to the southwest (Iberostar) is rocky. However, at low tide it is easy to navigate. If this is not acceptable, NO PROBLEM! The beach access to the northeast has no issues and the beach is very swimmer friendly! Communication was never a problem, even with our poor Spanish. We hope nothing but the best for this resort and the staff that make it so amazing!! BOOK WITH THEM!!!
Stayed 7 nights in Jan 2025

2/10 Terrible

Christy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Sheldon, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice huge rooms Only issue is they close down way to early for anything Like 10pm is way to early
Stayed 3 nights in Jan 2025

6/10 Okay

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Jan 2025

8/10 Good

Parth, Ottawa

Liked: Cleanliness
Amazing service
Stayed 3 nights in Jan 2025

10/10 Excellent

kaniya A

Stayed 3 nights in Dec 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service
Finally back from our trip and have had some time to reflect. I wanted to give an honest, detailed review, because I know the previous reviews had an influence on my decision. Overall, we had an amazing time at Senses. What you are getting is an intimate, relaxing vacation when you stay here. It's adults only, and not heavy on activities. For the price, it's not much to upgrade to the honeymoon suite. The rooms are massive. The patios have a great view, and super private. We were never worried about anyone being able to see us in our room or on the balcony. I definitely wouldn't have wanted to stay on the first floor, everyone at the pool can see into your room, which would really defeat the purpose of having an ocean view. Our room was great. We made friends with other couples who had a much worse time. One couple didn't have hot water the entire trip. Another had to change rooms because their bed was broken. If that had happened to us, I'd be writing a much different review, and it definitely explained some of the other reviews I read when booking this. You're going to get to know the staff, and they are all amazing and go above and beyond. I enjoyed every meal I had there. But the availability of food was a bit of an issue. There are no late night options, so if you don't get back till 10:30 pm, you're out of luck. They tended to be out of a lot of things at the pool bar, which was annoying. Portions can be small, but you can always order more. Overall though, great stay.
Stayed 5 nights in Dec 2024

4/10 Poor

Jonathan

Stayed 4 nights in Jan 2025

4/10 Poor

ryan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the rooms looked really nice. It seems since the original building of this hotel they haven't put much money into maintaining it so the place was starting to fall apart. The jacuzzis on the balconies were all broken. The jacuzzi in our room would leak such that it wouldn't fill. Tiles were falling off in the pool. The only activities they had beside the pool was a pool table and crappy dart board. They never had what was on the menu for lunch. Rooms weren't all that clean and sometimes didnt have towels. That said it was still overall a beautiful location and dinner staff were very friendly and accomodating.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tereza, San Diego

Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly and accommodating. Most of the food was fantastic, one of my breakfasts was a bit over cooked. The dinners were very good. We got a different themed menu every night. The dessert was always fantastic, we had cheescake, chocolate lava cake, apple crapes. Very upper scale food. If you are looking for buffet style this is not your place. The little pool side bar you could get hotdogs, burgers, frys and most alcoholic beverages you would want. Pool was very refreshing but some of the tiles were falling off but is right in front of the ocean so that was nice. If you wanted to go shopping you need to take a taxi about 20min and most of the drivers would set up a time to pick you up and bring you home when you were done. We were there for New Years Eve and they hosted a fancy dinner with a live saxophone player. He was really good. At midnight we got to watch fireworksfrom two other resorts that were close by.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jhoanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with my sister was amazing!!! Planning to return soon (10/10)!!!
Stayed 4 nights in Dec 2024

2/10 Terrible

Corrie

Stayed 7 nights in Sep 2024

4/10 Poor

Raj

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were ok, shower areas floor were broken, the balcony pool had to be filled at request, we couldent fill it or use it when we’re wanted to as it took too long to fill. The outside pool was dirty hence we didn’t use it at all. Food was good! Definitely liked the food! Especially their hot sauce. The road in was horrible soo many potholes. Once we got to hotel, I felt it’s way over priced for the size of the hotel, we could have spend $500 more and get a whole resort in Hilton or any major brands. They call them self a resort but it’s not it’s a hotel. All you see in the images is exactly what you get there is nothing more. Won’t be booking them again.
Stayed 5 nights in Dec 2024

2/10 Terrible

jessy

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had read some negative reviews and we did not have their same experience. We had a great time and let’s be honest, you get what you pay for! If you just coming for. Couple days it is a great place to relax. If I were staying longer than 3 days I would book elsewhere because it does not have scheduled activities etc. we loved the staff and we WILL be back.
Stayed 3 nights in Dec 2024

2/10 Terrible

Billy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't go here. Save your money. Such a huge let down. Hot water only worked part of the time. Alomst impossible to get clean towels. Room was very dusty and dirty and smelled like a cave. The bed sheets felt damp. Hundreds of tiles missing from the pool area. Bar by the pool was gross, rusty, run down and using recycled water bottles for the mixer containers. Waited at least 30 minutes for breakfast and dinner every day. We will never go back to this horrible place. Such a bait and switch!!
Stayed 7 nights in Nov 2024

2/10 Terrible

Charles

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The cleaning staff and waiters were great. The front desk and management team were manipulative Liars who moved us and other guests to other rooms only to have the next room be worse! Maintenance at this facility were incompetent and overwhelmed whith all the issues at this location.
Stayed 6 nights in Dec 2024