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The Reef Playacar Beach Resort & Spa

3.5 star property
On private beach with outdoor pool, near Playacar Golf Club

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, pool loungers
Sauna, body treatments, hot stone massages, deep-tissue massages
Hallway
Private beach, white sand, sun-loungers, beach umbrellas
Beach bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • 24/7 front desk
  • All-inclusive
  • Bar
  • Housekeeping
  • Spa
The current price is €343
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Free minibar items
LED TV
Blackout curtains
Ceiling fan
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Free minibar items
LED TV
Blackout curtains
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room Premium With Garden View

  • Sleeps 2
  • 1 King Bed

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7.8 out of 10, Good, 1,003 reviews
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About the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 5 min walk - 0.5 km
  • Quinta Avenida - 19 min walk - 1.6 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
  • Playacar Golf Club - 1 min drive - 0.4 km
  • Playa del Carmen Main Beach - 8 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Family-friendly resort near Quinta Avenida
Playacar Golf Club and Playa del Carmen Maritime Terminal are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina and a swim-up bar. With a private beach, a beach bar and beach massages, this resort is the perfect place to soak up some sun. Indulge in a deep-tissue massage, a body treatment and reflexology at Ome, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include kayaking, parasailing and boat tours. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Free bike hire, tennis courts and a porter/bellboy
  • ATM/banking services, a table football and a front desk safe
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 198 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • 32-inch LED TVs with premium channels
  • Balconies, fridges and free extra beds

All-inclusive details

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on 7 Apr 2025 start from €338.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Reef Playacar Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Playacar Beach Resort & Spa?

Self-parking is free at this property.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Reef Playacar Beach Resort & Spa?

Checkout is at noon.

Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is The Reef Playacar Beach Resort & Spa located?

Located in Playacar, this beachfront resort is next to a golf course and within 1 mi (2 km) of Mayan Ruins of Playacar, Playa del Carmen Main Beach and Quinta Avenida. Playacar Beach and Xaman Ha Aviary are also within 15 minutes.

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The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey L

Love the small nature of this resort. Being able to sit at the pool and see the beach was amazing!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Bryan

We had the best time at the reef! The staff was lovely, the beach was beautiful, everything was easy and convenient. Our kids loved the pools, swim up bar, and the gulf water. We definitely will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Stephanie

Most of the staff was super friendly and easy to coordinate with. They were helpful with booking excursions and airport transportation. Being onsite was absolutely beautiful with tons of amenities all around. I would definitely stay here again.
Stayed 5 nights in Mar 2025

8/10 Good

BELINDA

I loved this resort. They could really improve their food for dinner but it was beautiful, clean and staff was great
Stayed 7 nights in Jan 2025

8/10 Good

roger

Wonderfull
Stayed 7 nights in Feb 2025

6/10 Okay

Nataliia

Nice clean beach. Food not so good, not a lot of fruit, almost no seafood.
Stayed 6 nights in Feb 2025

8/10 Good

Gene

Great location
Stayed 10 nights in Dec 2024

10/10 Excellent

Brentten

The food options were awesome! We had actual Mexican dishes available to us, and a good variety of others. But we don’t go to Mexico to eat burgers and hotdogs or Italian food, (which they DO have available!) but obviously their native dishes are better. The staff is very kind and attentive always! Very helpful, we felt safe and we absolutely loved our time there!
Stayed 6 nights in Mar 2025

8/10 Good

Tova

Great small resort, friendly staff, decent food. Good location.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angela

Love the tropical forest feel, and that it's a smaller property so it wasn't crowded.
Stayed 7 nights in Jan 2025

6/10 Okay

Esther

Employees are the best..old mattresses very uncomfortable abd is not much night internment in the roof too is dead!
Stayed 3 nights in Feb 2025

10/10 Excellent

marisol

Todo excelente
Stayed 4 nights in Jan 2025

8/10 Good

YANA

Nice
Stayed 8 nights in Feb 2025

8/10 Good

Ana Rogelia

I liked the hotel but not the food at all.
Stayed 3 nights in Jan 2025

8/10 Good

Kimberly

Peaceful, beach vacation. Family friendly. We were always able to find a beach chair and a drink!
Stayed 5 nights in Jan 2025

10/10 Excellent

Sheena Grace

The property was beautiful! Beautiful walk ways through jungle setting. Lots of trees, plants, and vine, it really felt lush and tropical. This increased the amount of animals the kids were able to see during our stay which was a bonus! I like the size of the property, easy to get to the pool, beach, food and as a family you know you are always back and forth multiple times and it was very convenient!
Stayed 7 nights in Feb 2025

10/10 Excellent

Barbara

An absolutely beautiful resort! We would definitely love to go back. The food was fantastic. Lots of choice at the buffet.
Stayed 6 nights in Dec 2024

8/10 Good

Lisa Ann

Great hotel. Wish they had coffee pots in the room
Stayed 7 nights in Dec 2024

8/10 Good

Esther

Family friendly hotel, great contrasts with their green areas and the hotel. Private beach- the food is good, they do have buffet and only 2 dining restaurants(the Italian restaurant is great) I will recommend to try another one from the city or sister hotel. The option for bookings tours in the agency is not a good service so I recommend to review in advance and have all the questions ready as some of them are priced for what include. Overall great hotel and staff
Stayed 7 nights in Feb 2025

8/10 Good

Ryan Wayne

It’s a bit small. Not many activities. Rooms are not very nice but the grounds are beautiful with nice water features staff was good and helpful.
Stayed 8 nights in Jan 2025

8/10 Good

Miguel

Nice place, would go again
Stayed 8 nights in Nov 2024

10/10 Excellent

Maria

Liked: Property conditions & facilities
Beautiful placw
Stayed 4 nights in Nov 2024

10/10 Excellent

DEBORAH

Walking from the lobby through to the pool/beach area is like walking through a tropical jungle paradise, complete with a cenote. It is by far the most beautiful hotel grounds I have ever walked through.
Stayed 7 nights in Dec 2024

8/10 Good

Trever

The staff at resort is what makes the Reef resorts great!!! This was our 2 nd stay .. once at coco beach and reef plyacar this time. Both have amazing employees!!!!
Stayed 7 nights in Dec 2024

2/10 Terrible

Heather

Disliked: Staff & service
Receptionist was not friendly or accommodating. Very rude and loud, talking over me. He made a threatening comment more than once. Will not stay at any Reef properties again!
Stayed 5 nights in Feb 2025