Grupo MUR hotels in Playa del Ingles, San Bartolomé de Tirajana

"I had a room that was not remodeled yet. It was very clean, cleaning service came every day except Sunday. Front desk staff was super nice and helpful. The hotel is close to Cita Shopping Center and about ten minutes from the beach. The pool area and bar were very nice. Just wish the bar was open, there also is a stage but no entertainment. "

"Large comfortable hotel"

"Great hotel. Rooms excellent and spotless. Food also superb. Only minor observation- showers need updated"

"Fantastic hotel and great location. Only downfall was they don’t refill the coffee and sugar despite seeing that we are using it daily, also we were self catering with zero cooking appliances or tools, we had to ask for plates and cutlery and they cleaner then took them away and didn’t replace them. Also staff can be a little moody but the hotel itself is really lovely. We had room 1905 which was amazing with own terrace and two steps to the pool, it was like a swim up room, really lovely! "

"Really enjoyed this hotel in a great location. Very large rooms and good breakfast "

"Very nice hotela and good service. The whole staff was exceptionally friendly and caring."

"Lovely hotel,staff were brilliant,the lady who cleaned our rooms was the happiest person always with a smile on her face and left the room spotless. The entertainment was good and there was something on all day if you wanted Food was nice,pool was great abd the grounds are lovely. It was my partners birthday and the even left a card and a small box of chocolates in our room on the day."

"Little if anything to fault, other than that the hotel requires an uplift, decor, furnishings etc. The staff are competent, hardworking,and courteous. The concierge staff always pleased to assist - in particular Santiago, who in my view epitomises the true and effective hospitality professional. We enjoyed our stay and whilst we visited the entertainment, the class act was the ambidextrous lady who was thrown out of a suitcase!!! Hopefully we’d like to visit at approximately the Same time in 2026 J.P UK"

"Excellent hotel,best all inclusive hotel food we have had,great location,lovely rooms..If your a drinker not great cocktails selection"