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Hotel Trovador

3.0 star property
Hotel in Puerto de la Cruz with fitness centre and 24-hour front desk

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January 2025

Photo gallery for Hotel Trovador

Outdoor pool
Bar (on property)
Triple Room | Property grounds
Reception
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Desk, blackout curtains, free cots/infant beds, rollaway beds

Double Room

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Desk
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use

Desk, blackout curtains, free cots/infant beds, rollaway beds

Double Room Single Use

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Desk
  • 20 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Triple Room

Desk, blackout curtains, free cots/infant beds, rollaway beds

Triple Room

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Desk
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

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7.2 out of 10, Good, (345)
The price is €49
includes taxes & fees
9 Dec - 10 Dec
Apartamentos Be Smart Florida Plaza
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About the area

Map
Puerto Viejo 38, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Plaza del Charco - 5 min walk - 0.5 km
  • Puerto de la Cruz Town Hall - 9 min walk - 0.8 km
  • Loro Park - 15 min walk - 1.3 km
  • Lago Martianez Swimming Pools - 16 min walk - 1.3 km
  • Taoro Park - 16 min walk - 1.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 35 min drive

Restaurants

  • ‪Hannen Barril - ‬5 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬5 min walk
  • ‪Blanco Bar - ‬6 min walk

About this property

Hotel Trovador

Property highlights
At Hotel Trovador, you can look forward to a playground, laundry facilities and a bar. The on-site restaurant offers breakfast. Free WiFi in public areas and a gym are available to all guests.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and a front desk safe
  • A TV in reception and a 24-hour front desk
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths
  • Balconies, limited housekeeping and desks

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 6 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 6 per person
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Trovador Puerto de la Cruz
Hotel Trovador
Trovador Puerto de la Cruz
Hotel Trovador Tenerife/Puerto De La Cruz
Hotel Trovador Hotel
Hotel Trovador Puerto de la Cruz
Hotel Trovador Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Trovador have a pool?

Yes, this property has an outdoor pool.

Is Hotel Trovador pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Trovador?

Self-parking is free at this property.

What time is check-in at Hotel Trovador?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Trovador?

Checkout is at noon.

Where is Hotel Trovador located?

Situated near the beach, this hotel is within a 10-minute walk of Puerto de la Cruz Archaeological Museum, Plaza del Charco and San Juan Church. Tenerife Beaches and Playa del Muelle are also within 10 minutes.

Hotel Trovador Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 81 reviews" "
Rating 8 - Good. 32 out of 81 reviews" "
Rating 6 - Okay. 25 out of 81 reviews" "
Rating 4 - Poor. 9 out of 81 reviews" "
Rating 2 - Terrible. 6 out of 81 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Gary, kidderminster

Disliked: Staff & service, property conditions & facilities, room comfort
In serious need of a refurbishment
Though clean the rooms are very tired and shabby. We stayed for 4 nights and the towels were not changed once. Pillows are next to useless. Hotel reception staff are not rude but they are ignorant!! They will quite happily keep to waiting while they chat between themselves, without even acknowledging you are there.. they didn’t even respond to good morning as we walked past them on a morning, instead they just choose to ignore you.
Stayed 4 nights in Aug 2018

8/10 Good

Christopher

Liked: Cleanliness
Hotel Trovador in February.
The hotel Trovador is a fairly basic three star hotel, breakfasts are adequate and it is good value for money. The location is excellent, within easy , level, walking, into the main part of town in a few minutes. We would not hesitate to book again for next year. If you hire a car, parking is a problem, but it is no worse than the other hotels in the area. Plenty of excellent restaurants nearby. If you go in a colder week beware as there seems to be no heating in the bedrooms, but this is not normally needed. It is ideally located for Carnival events. Wifi was only available in two locations of the hotel, not in the bedrooms.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Ok
Stayed 2 nights in Dec 2017

8/10 Good

Alun, Wales

Liked: Cleanliness, staff & service
Comfortable stay
We had a warm welcome at reception where the staff were always friendly and polite. Our room was on the 4th floor and the balcony had a view over the town and sea view. The room was clean and fairly comfortable although a little dated. Breakfasts were good with a choice of hot and cold food. Although there is no parking as such on site the seafront car park is large and parked up fairly easily, This was about 5 to 10 minute flatish walk. It is convieniently locatted for restaurants - being out of the main hussle but only a couple of minutes from bars and tavernas

8/10 Good

Barch

Liked: Cleanliness, staff & service, room comfort
Good base close to beach and town
Excellent location close to all amenities. Roof terrace and pool very useful although the pool is not heated so was quite chilly. Very clean and all staff friendly and helpful. Breakfast was great very plentiful and good choice available. Obviously going through a re-fit and some modernisation but still very hi good value for a 3 star hotel

6/10 Okay

matt, Chester

Liked: Staff & service
Disliked: Cleanliness, room comfort
Sterile, lacking in atmosphere but convenient and
I paid single supplement and had a twin. Beds were very narrow. Sheets were not fitted and so went awol during the night. It was very cold at night and I used the extra blankets. Although the room was clean, I did wonder if the blanket and bedspread were ever cleaned. The staff were helpful, the breakfast was adequate. The hotel was full of Germans and all signage was in German excludively. The location is t min walk from the town centre so convenient. The bar shut at 10pm every day and I never saw anyone use it. Sterile, lacking in atmosphere but convenient and useful.

4/10 Poor

Vivien, Los Cristianos

Plumbing
Room on 2nd floor 211. Constant sounds of toilets flushing every few minutes day and night. Asked about another room but only offered one in same area on 1st floor. Decided to leave and lose the last day of our trip

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice cheap hotel
In a good location, basic cheap hotel. Friendly staff

6/10 Okay

Anil

8/10 Good

Alexander, Красноярск

Liked: Cleanliness, staff & service
Close to the ocean
The hotel was so close to the shore that I could see the ocean from a balcony. Room was light and spacy, but no heating and cleaning service on Sunday.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in good position.
Comfortable hotel in good position close to the town center with its many bars and restaurants. Comfortable room with balcony and pleasent sea view. Good buffet breakfast and evening meal available on request.

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, room comfort
Friendly central budget hotel.
This is a very friendly old hotel in the centre of Puerto de la Cruz. It's particularly well located if you're planning to make a lot of day trips and won't be hiring a car, because it's only about a five minute walk from the bus station. It's a similar distance from the seafront. There are lots of restaurants and bars very close by. I found all the staff very friendly, and when I had a problem with a power socket in my room that was hanging off the wall and a little dangerous they took it seriously and sorted it out quickly. The breakfast buffet is a little bit random - things like Brussels sprouts and garlic bread made appearances - but plentiful and decent quality. My room was clean but dated. I would happily stay here again.

4/10 Poor

Ady, London

Disliked: Property conditions & facilities, room comfort
Disappointing
I have arrived on Sunday and was received by the receptionist promptly. The wi-fi is free but it is only available at the reception, you can't access from your room. Every time you need to enter room you have to attempt inserting the card at least a couple of times in order to open the door. I think the locker is quite old and it doesn't work properly. I was abruptly woken up in the middle of the night in three different nights by a man screaming extremely loudly. I woke up terrified, I think the man was drunk. I found cockroaches once in the bathroom and another time in the corridor, entering into the neighbour's room. Sometimes I could feel a strange smell coming out of the bathroom, something like sewage. The odd thing is, the hotel is very clean, the maids clean very frequently. The food offered for breakfast and dinner is very bland, has no taste at all and the menu is very very limited. The hotel itself is simple, the swimming pool in the terrace is small but it is nice, you have a great outlook of the city from there. Even though it is well located, I would not recommend this hotel, unless you don't mind the above.

6/10 Okay

Verified traveller

Liked: Staff & service
Sehr gut war dieLage des Hotels, die Eingangshalle, das Restaurant und die einmalige Dachterrasse. Frühstück war langweilig und die Zimmer haben eine Renovierung nötig. Das Personal war freundlich und hilfsbereit.
Stayed 28 nights in Jan 2019

6/10 Okay

JP, München

Disliked: Room comfort
Preisleistung OK
Schöne Dachterasse , Frühstück OK, Zimmer musss Renoviert werden !
Stayed 1 night in Sep 2018

8/10 Good

Piotr

Liked: Cleanliness, staff & service, room comfort
Hotel i dobrej jakości oferowanych usług. Blisko do plaży i centrum miasta. Minusem jest Wifi niedziałające w pokojach.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Einfaches Hotel, gutes Preis /Leistungsverhältnis
Ideal, wenn man zu Fuß in Puerto de la Cruz unterwegs sein möchte. Nicht geeignet, wenn man den Urlaub hauptsächlich im Hotel verbringen möchte.
Stayed 5 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para olvidar...
Nefasto, habitación anticuada y descuidada... la ventana de acceso a la terraza no cerraba y quedaba 3 dedos abierta por estar descuadrada, desayuno malo, estaba en la 5a planta y encima hay un sky bar con música a todo trapo hasta la madrugada que unido a que no cerraba la ventana impide descansar... lo dicho nunca más y no lo recomiendo para nada... un 0
Stayed 3 nights in Feb 2018

6/10 Okay

Margareta

Disliked: Staff & service
Stayed 9 nights in Jan 2018

6/10 Okay

Fiorella, roma

Liked: Cleanliness
Disliked: Property conditions & facilities
da migliorare
Buona posizione vicino al centro e non lontano da Playa Jardin. Bella terrazza con piscina/solarium e bar per la sera che pero' non abbiamo potuto usare visto che abbiamo avuto una brutta settimana di freddo e pioggia.Niente aria condizionata ne' riscaldamento. E' stato molto faticoso il freddo in camera un po' risolto da una piccola stufa data su nostra richiesta e su cauzione.Colazione con dolce e salato ma di medio basso livello.Cassaforte a 2 euro al giorno e niente frigo.Brave e gentili le signore delle pulizie.Tutto un po' vecchiotto ma pulito. Materassi a molla scomodi e biancheria decisamente da rinnovare.Nell'insieme accettabile..ma un po' triste.Buone la pulizia e la posizione.
Stayed 7 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
una broma
hotel bajo gama muy antigua habitación,comedor mejor no elegir media pensión porque es tirar dinero basura.hace falta buena reforma y mejorar el buffet.
Stayed 2 nights in Jan 2018

2/10 Terrible

Miguel Ángel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala experiencia en el Trovador
No funcionaba nada. Ni enchufes, ni TV...mal estado en general. La propiedad no invierte en el hotel, solo en una terraza chill out. No lo aconsejo para estancias.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
sehr gute Lage, zentral, dennoch ruhig
Sehr angenehm, gute Lage zur Erkundung der Insel, zu Fuß, aber auch mit dem Auto.
Stayed 7 nights in Jan 2018

6/10 Okay

emile, ciudad real

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
es próximo al centro
wifi lento y solo en el hall .cama incomoda.olor a alcantarillado .muebles viejos
Stayed 3 nights in Jan 2018

6/10 Okay

José Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Necesita una reforma en las habitaciones
Volví a este hotel después de 15 años y salvo la reforma de la planta baja y el bar en la terraza pocas cosas habían cambiado. Las habitaciones no cuentan con climatización, ni aire frío ni aire caliente. Los baños son fríos y austeros. La situación es muy buena, al lado de la estación de bus, a pocos minutos de la playa y muy cerca de la plaza del Charco. El desayuno tipo bufet un poco justo. No hay WiFi en las habitaciones, sólo en la recepción.
Stayed 4 nights in Jan 2018