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Zel Punta Cana – All inclusive

4.5 star property
All-inclusive property connected to the airport in Punta Cana with 4 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Zel Punta Cana – All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Aerial view
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
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Room options

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Showing 13 of 13 rooms

View all photos for Zel Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Zel Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 74 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Zel Swimup Suite

View from room

Zel Swimup Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 75 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Zel Two Bedroom Master Suite Swimup

Floor plan

Zel Two Bedroom Master Suite Swimup

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 175 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Zel Two Bedroom Master

Terrace/patio

Zel Two Bedroom Master

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 175 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Zel Master Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Zel Master Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Zel Swimup Master Suite

View from room

Zel Swimup Master Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Casa Zel SwimUp Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Casa Zel SwimUp Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 328 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite Master With Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Master With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Room Deluxe With Pool View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Deluxe With Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Master With Pool View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Master With Pool View

  • Sleeps 3
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Double Suite Master With Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Double Suite Master With Garden View

  • Sleeps 6
  • 1 Single Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Room Standard With Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Master With Pool View

Minibar, in-room safe, laptop workspace, blackout curtains

Double Suite Master With Pool View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000

What's nearby

  • Cocotal Golf and Country Club - 12 min walk
  • Los Corales Beach - 8 min drive
  • Downtown Punta Cana - 9 min drive
  • Cortecito Beach - 11 min drive
  • Bavaro Beach - 15 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • ‪Rendezvous Lobby Bar - ‬5 min drive
  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Drifters Lazy River Bar - ‬6 min drive

About this property

Zel Punta Cana – All inclusive

Luxury all-inclusive property refurbished in 2024 and located near Cocotal Golf and Country Club
Located close to Los Corales Beach and Cortecito Beach, Zel Punta Cana – All inclusive provides a free breakfast buffet, a golf course and a swim-up bar. Active travellers can enjoy beach volleyball, racquetball/squash and surfing/body boarding at this property. Indulge in a body scrub, a body treatment and a body wrap at YHI Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. The health club offers fitness classes and yoga classes; other things to do include sailing, kayaking and parasailing. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a poolside bar and a free daily manager's reception.
Additional perks include:
  • 2 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • 4 outdoor tennis courts, golf cart on-site and motorised watercraft on-site
  • Concierge services, coffee/tea in reception and luggage storage
  • Guest reviews say great things about the pool and helpful staff
Room features
All 190 rooms have comforts, such as private outdoor hot tubs and 24-hour room service, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Designer toiletries and hairdryers
  • HDTVs with premium channels
  • Wardrobes/cupboards, separate dining areas and mini fridges

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball
Access to 27-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees
Transport to golf course

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No lift
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DOP 4200 per pet, per night (maximum DOP 4600 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: DOP 4200 per pet, per night (maximum DOP4600 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Zel Punta Cana – All inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 6:00 PM.

Is Zel Punta Cana – All inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of DOP 4200 per pet, per night. Service animals are exempt from fees.

How much is parking at Zel Punta Cana – All inclusive?

Self-parking is free at this property.

What time is check-in at Zel Punta Cana – All inclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Zel Punta Cana – All inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Zel Punta Cana – All inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include kayaking, sailing, golf and more.

Where is Zel Punta Cana – All inclusive located?

Located in Bávaro, this all-inclusive property is 0.6 mi (1 km) from Cocotal Golf and Country Club, and within 3 mi (5 km) of Los Corales Beach and Cortecito Beach. Bavaro Beach and Downtown Punta Cana are also within 6 mi (10 km).

Zel Punta Cana – All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 523 out of 1004 reviews" "
Rating 8 - Good. 224 out of 1004 reviews" "
Rating 6 - Okay. 101 out of 1004 reviews" "
Rating 4 - Poor. 73 out of 1004 reviews" "
Rating 2 - Terrible. 83 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Stay But Lots of Changes to Resort
This was our first all-inclusive stay in ten years. Overall, we enjoyed it. The resort was beautiful and so peaceful-like you were in a tropical jungle, and our room was huge and so awesome (swim-up suite). The biggest issue was that the resort had changed since we booked, so we couldn't go over to the other resort/access the kids club until I bothered the front desk several times. We finally got a special bracelet. The other resort was bigger and had an amazing waterpark that our kids loved.
Stayed 7 nights in Feb 2024

6/10 Okay

Eduard

Travelled with family
property is in desperate need of make over, the staff needs a little training, have to be remind it tourism is still number one source of income. although there were a lot of vacancies the manager asked $1,200.00 US for one day extension, crazy maybe overall is not a bad experience except the beach proximity

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I do recommend this hotel I went for my birthday and it was a goood time , not only did I have amazing food , drinks , service. I seen zuse net work while there . I would say I did not like the room I did receive the bed was 2 full size beds put together which if your on vacation with your significant other is uncomfortable to sleep in . Also the outdoor jet tubs do need up grades , other than that the room was really nice and clean , the mini bar was stocked each day , and in the walk-in your welcome with a nice drink , I do recommend this resort .
Stayed 2 nights in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

2/10 Terrible

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

4/10 Poor

Tom

Travelled with partner
The location we booked was closed for renovations and we ended up in a basic room. Expedia did nothing to resolve this issue. Very disappointed
Stayed 5 nights in May 2024

8/10 Good

Duygu

Stayed 6 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of foilage to create a very private experience
Stayed 7 nights in Mar 2024

4/10 Poor

Gejo

Travelled with family
Disliked: Property conditions & facilities
No activities, the food is not great, the same foods for breakfast everyday. Nothing to really look forward to at this resort.
Stayed 4 nights in May 2024

6/10 Okay

Nishant

Stayed 4 nights in May 2024

10/10 Excellent

DELVI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful place to rest, quiet very clean everywhere. I love the music was well selected in a perfect balance between Dominican songs and international ones. Food was great, I'll happy to return here.
Stayed 2 nights in Apr 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The food
Stayed 4 nights in Apr 2024

2/10 Terrible

Joaquin, Providence

Travelled with family and small children
Disliked: Cleanliness, amenities
Don't make a reservation they are in remodeling mode and they dont tell you that when you reserve. Poor food no activity is like going to a motel 6 in us .you dontbhave access to the other hotel or water park for the kids. The pool and hallways was like a haunted movie only 3 people .a lot of cats wandering around. Since the day restaurant i like out side the crowds take food away .it was the worse resort i been in years
Stayed 2 nights in May 2024

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service
We booked an all inclusive but most of the restaurants were closed our entire stay but we were not notified that they would be closed! The property had cats inside of the property and my sister had a cat phobia, she couldn’t enjoy her Birthday trip! We were not aware there would be cats on the property
Stayed 4 nights in May 2024

10/10 Excellent

Kunal, Newark

Stayed 4 nights in Apr 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was super nice and attentive. They were friendly and welcoming. Rooms and facilities were very clean but dated and worn which made it feel not as clean as it actually was. Food selection was limited and below average. Not completely terrible but not great. Wish our stay included the option to eat at sister resorts on the property. We were finally brought to our room 2.5 hours after check-in which kind of wasted a whole day for my family.
Stayed 5 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Property is like a tropical paradise. Suites, pools, food and beach are excellent. We had a great time.
Stayed 7 nights in Apr 2024

10/10 Excellent

Zue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and spacious, the staff is friendly and service is excellent. It’s not too far from the beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time during my stay. The food was amazing & the people were the friendliest I have ever come across. The views were beautiful & no it wasn’t on the beach but getting to the beach was an easy access. Marinanyi was truly AMAZING! She made sure that I had the best birthday. She went above and beyond to ensure that my stay was everything I ever wanted it to be. She was so informative, caring and made me feel so safe. Thank you so much for everything. If you are thinking about staying here please do. These people are amazing & will make your stay well worth it.
Stayed 5 nights in Apr 2024

10/10 Excellent

Darshankumar Kamleshbhai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Apr 2024

10/10 Excellent

Amanda Michelle, Caguas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Absolutely loved the staff and the property! Will definitely be back
Stayed 2 nights in Apr 2024

8/10 Good

Makedah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first solo trip out of country, the staff made this stay very welcoming. I wrote a review for my first night, now here’s my overall. I loved it! The ONLY thing was the food in the restaurants, where you’ll need to make reservations. Bleh. Take me to Gabi Club for breakfast lunch and dinner every time. The trolley to the beach and back very convenient. Also, if you want to step off the resort they drive you to the gate to meet your Uber/lyft or your shuttle to excursions, should they not be able to get in.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort super clean staff are very kind and helpful, definitely recommend 10/10 :)
Stayed 3 nights in Apr 2024