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Mercure Hotel Düsseldorf - Ratingen

4.0 star property
Hotel in Ratingen with 24-hour business centre and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Düsseldorf - Ratingen

Exterior
Lobby sitting area
Hypo-allergenic bedding, desk, soundproofing, rollaway beds
Sports facility
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Room service
The price is €50
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Comfort Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room, 1 Queen Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
An der Pont 50, Ratingen, NW, 40885

What's nearby

  • PSD Bank Dome - 8 min drive - 12.4 km
  • Messe Essen - 9 min drive - 13.0 km
  • Messe Düsseldorf - 13 min drive - 16.3 km
  • Baldeneysee - 19 min drive - 19.6 km
  • Seaside Beach Baldeney - 28 min drive - 18.1 km

Getting around

  • Ratingen Hoesel S-Bahn - 5 min drive
  • Hösel S-Bahn - 5 min drive
  • Düsseldorf Intl. Airport (DUS) - 9 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Schlüssel zum Meck Inh. Amelung Stephan Restaurant - ‬5 min drive
  • ‪Zur Grenze - ‬3 min drive
  • ‪Höseler Caféhaus - ‬4 min drive
  • ‪Casa Vecchia UG - ‬5 min drive

About this property

Mercure Hotel Düsseldorf - Ratingen

Upscale hotel near Messe Essen
At Mercure Hotel Düsseldorf - Ratingen, you can look forward to a terrace, a garden and a library. The on-site international cuisine restaurant, Junkers, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), airport drop-off service (surcharge) and tour/ticket information
  • A vending machine, a lift and a TV in reception
Room features
All 118 rooms have comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 26-inch LCD TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

Arabic, English, French, German, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junkers
  • Junkers

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Airport shuttle fee: EUR 25 per room
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure Hotel
Düsseldorf Ratingen
Mercure Düsseldorf Ratingen
Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Hotel Ratingen Düsseldorf
Ratingen Düsseldorf
Ratingen Mercure Hotel
Mercure Hotel Düsseldorf
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen

Frequently asked questions

Is Mercure Hotel Düsseldorf - Ratingen pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of EUR 10 per pet. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Düsseldorf - Ratingen?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf - Ratingen on 1 Dec 2024 start from €49.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Düsseldorf - Ratingen?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Mercure Hotel Düsseldorf - Ratingen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Hotel Düsseldorf - Ratingen?

Checkout is at noon.

Does Mercure Hotel Düsseldorf - Ratingen provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 25 per room applies.

Where is Mercure Hotel Düsseldorf - Ratingen located?

Situated near the airport, this hotel is within 6 miles (10 km) of Blue Lake, Broich Castle and Green Lake. Camera Obscura Museum - Prehistory of Film and Dusseldorfer Golfclub are also within 9 miles (15 km).

Mercure Hotel Düsseldorf - Ratingen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 341 reviews" "
Rating 8 - Good. 158 out of 341 reviews" "
Rating 6 - Okay. 68 out of 341 reviews" "
Rating 4 - Poor. 9 out of 341 reviews" "
Rating 2 - Terrible. 16 out of 341 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Qiumars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Great breakfast, could do with two pillows instead of one. The room serves the purpose perfectly even though the decor is tired
Stayed 1 night in Aug 2024

2/10 Terrible

Sunieldath

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there with my son and the staff was very controlling of everything. We felt very inconvenient and got the feeling that every time they will comparing us with asylum seeker. We will never book this hotel again!!!
Stayed 2 nights in Jul 2024

8/10 Good

Anzhelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for the money. Big and comfortable bed. Lobby looks much better than rooms themselves. But was happy to have a cattle and coffee/tea.
Stayed 1 night in Jul 2024

8/10 Good

MR PAUL

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly and exceptionally helpful...would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

MR PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service
2 night stay
Good hotel. Super friendly staff. McDonald's restaurant 2 mins away which is a binus, as nothing else to grab a bite to eat. Small restaurant just outside, but Limited opening hours. Definitely out the way, 30-40 euros to airport by taxi. Train station 40 minute walk, but bus service from sration on at the moment. Not the hotels fault of course. Not convenient to get too after journey, but well priced.
Stayed 2 nights in Jun 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed for 3 days restaurant and bar never open!
Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vasiliki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking space
Stayed 1 night in Oct 2023

2/10 Terrible

Victoria

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details
Stayed 1 night in Jan 2023

2/10 Terrible

Julien

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel with no Hot water and not safe parking space
I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel.
Stayed 3 nights in Aug 2022

8/10 Good

Dennis

Stayed 1 night in Jun 2022

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Booking
Booked at last minute with super helpful reception - great to arrive after a x12 hour delay on the Eurotunnel with a warm welcome. Perfect stayover on our way to Czech Republic.
Stayed 1 night in Oct 2021

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed the bar & restaurant was not operating yet restaurants were operating nearby. Probably would choose different hotel because of that
Stayed 1 night in Sep 2021

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Wassim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at this hotel.
Had a good stay at this hotel. Pros: Clean, good size room, friendly staff, free internet, ample parking, McDonald and a good German restaurant across the street. Cons: No in room refrigerator/mini bar. Must have a car to get around.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, the staff was so polite and courteous and helpful. I really enjoyed my visit.
Stayed 1 night in Nov 2019

8/10 Good

Sylvie or Kenneth

Liked: Cleanliness, staff & service, room comfort
Good compromise of comfort, price and convenience
Check-in was seamless and the room comfortable, though not outstanding. Just a pretty good hotel room. Breakfast was very good. A hot and cold buffet with plenty to chose from. Restaurant on site. You park on the streets around the hotel once the relatively small parking is full. It was not a problem. I found a spot just 100 yards from the entrance. The immediate area is not particularly attractive, but the fact that Dusseldorf airport is just a few miles away is nice. For the price, it's actually a good deal. Hotels near Dusseldorf and/or the airport are insanely expensive. I was relieved to find this Mercure at an acceptable price...
Stayed 1 night in Oct 2019

8/10 Good

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and provides free access to the local Gym
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019