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Hotel Mercure Wien Westbahnhof

4.0 star property
Hotel with a 24-hour business centre, a short walk to Mariahilfer Street

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Westbahnhof

Exterior
Superior Room, 2 Single Beds
Exterior
Bar (on property)
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
The current price is €85
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Felberstrasse 4, Vienna, Vienna, 1150

What's nearby

  • Mariahilfer Street - 4 min walk - 0.4 km
  • Wiener Stadthalle - 7 min walk - 0.6 km
  • Schönbrunn Palace - 5 min drive - 3.0 km
  • Vienna Christmas Market - 5 min drive - 3.5 km
  • Vienna State Opera - 6 min drive - 4.6 km

Getting around

  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West U-Bahn - 3 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Heberer - ‬3 min walk
  • ‪Würstelstand - ‬4 min walk
  • ‪Trzesniewski - ‬3 min walk
  • ‪Westbahn Hotel - ‬1 min walk

About this property

Hotel Mercure Wien Westbahnhof

Upscale hotel near Mariahilfer Street
Wiener Stadthalle is located near Hotel Mercure Wien Westbahnhof, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Westside, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a vegetable garden and a 24-hour front desk
  • A banquet hall, tour/ticket information and multilingual staff
Room features
All 252 rooms boast comforts such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and heating

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Bulgarian, Croatian, English, French, German, Hungarian, Italian, Romanian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westside
  • Westside

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,799 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Is Hotel Mercure Wien Westbahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per day.

How much does it cost to stay at Hotel Mercure Wien Westbahnhof?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on 11 May 2025 start from €84.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Mercure Wien Westbahnhof?

Self-parking is available for EUR 25 per day.

What time is check-in at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Mercure Wien Westbahnhof?

Checkout is at 11:30 AM.

Where is Hotel Mercure Wien Westbahnhof located?

Located in Rudolfsheim-Fünfhaus, this hotel is within a 10-minute walk of Mariahilfer Street and Wiener Stadthalle. MuseumsQuartier and Naschmarkt are also within 1 mile (2 km). Vienna West U-Bahn and Gerstnerstraße-Westbahnhof Tram Stop are within a 5-minute walk.

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Hotel Mercure Wien Westbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 213 out of 855 reviews
Rating 8 - Good. 407 out of 855 reviews
Rating 6 - Okay. 173 out of 855 reviews
Rating 4 - Poor. 41 out of 855 reviews
Rating 2 - Terrible. 21 out of 855 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

KURATA

Good location, reasonable price, good hospitality
Stayed 3 nights in Feb 2025

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff are weak in English, bad Breakfast, old furniture
Stayed 1 night in Apr 2025

8/10 Good

Miriam

Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Stayed 4 nights in Nov 2024

8/10 Good

Ann Michelle

Liked everything about the property with the exception of the length of time it took for someone to man the bar
Stayed 4 nights in Feb 2025

6/10 Okay

Martijn

Liked: Cleanliness, property conditions & facilities
Good location but facilities are worn down. Room had locked fridge and no watercooker...
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Great place to stay close to the train station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Claudia

Liked: Property conditions & facilities
Great location
Stayed 2 nights in May 2024

10/10 Excellent

Rhoda

Fantastic
Stayed 2 nights in Aug 2024

8/10 Good

Shigeki

nothing
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

I was particularly impressed by the outstanding breakfasts provided.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Perfect quick stay near Schonbrunn

Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
Stayed 1 night in Jun 2023

8/10 Good

yousef

clean and comfortable

I enjoyed staying at this hotel
Stayed 2 nights in Aug 2023

6/10 Okay

Graham

Liked: Property conditions & facilities
Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.
Stayed 6 nights in Dec 2024

8/10 Good

Lesley

Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Stayed 2 nights in Feb 2024

8/10 Good

Fred

Very good price quality. Extreme good breakfast
Stayed 2 nights in Jul 2022

10/10 Excellent

Brian

Very nice hotel with a friendly helpful staff. We stayed here over 20 years ago and decided to book again as part of the final leg of our Vienna visit. The place has changed a lot with a lovely new lobby and an exceptionally good restaurant which we tried.
Stayed 2 nights in Oct 2022

10/10 Excellent

Khurram

Everything is all good and comfortable I like it
Stayed 1 night in Feb 2023

10/10 Excellent

Cobey

Really happy I chose this place. Everyone was very kind and helpful. It's actually a really nice place. Staff was great. Has a nice little bar. Will try to stay here again next time I'm in Vienna.
Stayed 2 nights in May 2023

8/10 Good

Gurmeet

It was very good. Front desk was friendly
Stayed 2 nights in Sep 2022

8/10 Good

Norbert

Short stay in Vienna in September 2023

very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.
Stayed 2 nights in Sep 2023

6/10 Okay

Kevin

Bathroom was tiny and cramped. No in room coffee making facilities. Beds very small.
Stayed 2 nights in May 2024

8/10 Good

Per

Ok, hotel, Nothing More than that.
Stayed 3 nights in Aug 2022

8/10 Good

vignesh

Very good location. Room is okay. Not so spacious clean and safe. Very good for tourists who wants to have very good connectivity to public transport.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Friendly helpful staff, no negative issues or points.
Stayed 1 night in Jul 2022

8/10 Good

David

Check in was a nightmare. Only one person on duty who looked fairly junior and only had one speed even with several parties waiting. Property could do with a good lick of paint and general refurbishment. It looked and felt very dated.
Stayed 1 night in Jun 2024