Richmond Hotel Guide - Hotels with Pool in Richmond, London

"This hotel was such a pleasant surprise! Location was great- it was about a 15 minute walk from the train station and a 25 minute leisurely walk down the Thames to Westminster. I'd highly suggest the hop on hop off tours. They all pick up in that area. When leaving the hotel we were always greeted by friendly helpful staff. Taxis were there waiting, but word of advice- they are very expensive. Fare was 26💷 to go about 1 mile. There are quite a few restaurants nearby, but they are not budget friendly. I suggest traveling out of the area for food. The room was immaculate. Wonderful bathroom- rain shower/ handheld sprayer option. Water pressure and temperature was great. My only complaint is the lighting stays pretty dim. Speaking the lighting, the room has a cool feature with all the controls on one pad. Automatic opening/ closing the blinds, different lighting features (the "mood" feature was a cool twist). On the downside, the pull out couch was not comfortable at all. Mattress was super thin and every time someone moved it made loud noises. There was a hairdryer and iron/ironing board which was nice. The room service food was also pretty good and a good option if you don't feel like leaving. I would definitely stay there again! "

"Great location for the airport. Staff very friendly and helpful, but sometimes not enough staff at reception. The business centre, however, is still terrible. Only one computer was working and the issue of being able to access airline websites or emails is ongoing and nothing seems to have been done about it over the last few years. Not what one would expect of a Sofitel standard. "

"Fantastic place to stay "

"Very convenient location. Walking distance to the train station. "

"The Waterloo station looks super close to hotel but it’s at least 5-10 mins walk FYI, due to the entrance being at a weird location. Otherwise location was great. Staff extremely responsive. We had a "

"From check in to check out the staff and the premises were as expected and the staff were very friendly and helpful. Being from another country they were able to clue us in to some local things that helped with our trip."

"Incredible, lovely stay Free large chocolate bar and water on arrival in room Free bottle refill station around hotel Friendly staff, clean and comfortable room and general hotel "

"We had to book at the last moment and the staff helped at every stage printing tickets asking if we needed anything. Very helpful staff"