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"Amazing staff and service. "

"Great location, staff very friendly & efficient as always. Room was clean, well equipped, relatively quiet. Lifts are now quiet, fast & regular. Best hotel in central London."

"Very clean and modern property"

"Best option if you need a place before a flight out of Terminal 5"

"Great property . "

"Wonderful hotel! Great location!"

"Great all round"

"Loved our deluxe size room and the folks assisting with the bags, being shown directly to our room and the size, amenities and qualities of all products picked. The blissful bed delivered and was the comfiest of all beds we've stayed at and the noise level was so quiet (assuming there was good noise reduction techiniques in place AND also thenstreet its on is not overrun like some hotels we stayed at closer to victoria station area) that we often slept in numerous days and didnt realize how late it was."

"We came to celebrate a special occasion. We were given a fabulous room with a view. The staff were truly warm and friendly, the hotel location, condition and facilities were great, pool, steam room, restaurant and all. We will definitely return and we heartily recommend it. "