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Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

4.5 star property
Adults-only hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Seasonal outdoor pool, pool umbrellas, pool loungers
Hiking
Seasonal outdoor pool, pool umbrellas, pool loungers
Front of property
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room (Prestige)

Minibar, in-room safe, individually furnished, desk

Superior Room (Prestige)

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite, Balcony

Minibar, in-room safe, individually furnished, desk

Suite, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Balcony

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room, Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, Balcony

Minibar, in-room safe, individually furnished, desk

Standard Double or Twin Room, Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, Terrace

Minibar, in-room safe, individually furnished, desk

Suite, Terrace

Highlights

Deck/patio
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • Mountain view
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room

Highlights

Deck/patio
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Doppia Junior Suite Deluxe, terrazza

Doppia Junior Suite Deluxe, terrazza

Doppia Junior Suite Deluxe, terrazza

Highlights

Deck/patio
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room...

Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room...

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance)

Minibar, in-room safe, individually furnished, desk

Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance)

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Balcony

Junior Room, Balcony

Junior Room, Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Via Confalonieri, 8, Riva del Garda, TN, 38066

What's nearby

  • Spiaggia dei Sabbioni - 8 min walk - 0.7 km
  • Old Ponale Road Path - 11 min walk - 0.9 km
  • Fiera di Riva del Garda - 12 min walk - 1.1 km
  • Congress Centre - 15 min walk - 1.3 km
  • La Rocca - 17 min walk - 1.5 km

Getting around

  • Serravalle Station - 20 min drive
  • Valerio Catullo Airport (VRN) - 58 min drive

Restaurants

  • ‪Sailing Bar - ‬8 min walk
  • ‪Bar Gelateria Flora - ‬4 min walk
  • ‪Rivabar - ‬13 min walk
  • ‪BAR dei PINI - ‬7 min walk
  • ‪Ristorante Pizzeria Corsaro - ‬14 min walk

About this property

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Luxury hotel by the lake
You can look forward to a free breakfast buffet, a poolside bar and a rooftop terrace at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly. For some rest and relaxation, visit the hot tub. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, an electric car charging station and beach towels
  • Coffee/tea in reception, a 24-hour front desk and luggage storage
Room features
All 58 individually furnished rooms offer comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
Property Registration Number IT022153A1D23YIUWX

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 13 May to 23 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Kristal Palace
Kristal Palace Tonelli
Hotel Kristal Palace TonelliHotels Riva del Garda
Kristal Palace Tonelli Hotels Riva del Garda
Kristal Palace Tonelli Riva del Garda
Tonelli Hotels
Kristal Palace Tonelli Hotels Hotel Riva del Garda
Kristal Palace Tonelli Hotels Hotel
Hotel Kristal Palace TonelliHotels
Kristal Palace TonelliHotels
Hotel Kristal Palace TonelliHotels
Hotel Kristal Palace Tonelli Hotels Adult Friendly
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Hotel

Frequently asked questions

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Kristal Palace - Tonelli Hotels - Adult Friendly pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Self-parking is free at this property.

What time is check-in at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Checkout is at 11 AM.

Where is Hotel Kristal Palace - Tonelli Hotels - Adult Friendly located?

Situated on a lake, this luxury hotel is within a 10-minute walk of Spiaggia dei Sabbioni and Porto San Nicolo. Old Ponale Road Path and Fiera di Riva del Garda are also within 15 minutes.

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Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 88 reviews
Rating 8 - Good. 20 out of 88 reviews
Rating 6 - Okay. 3 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with very good food
Stayed 2 nights in Oct 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast, friendly staff, nice rooftop pool, nightly entertainment
Stayed 9 nights in Jun 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel with amazing staff! Great service!
Stayed 7 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Good food. Clean new rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here. Staff were kind and friendly. Breakfast on the room by the pool was fantastic. Excellent views from the roof are the highlight. Nice rooms with good facilities. Well maintained.
Stayed 4 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
The rooftop bar was wonderful with superb views and great nightly entertainment. The front desk and other service personnel were great and very helpful and friendly. Underground parking was a bonus! A little additional lighting in the room would be the only thing wanting. But overall a super place to stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

eleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but as other reviewers mentioned the views from the room are limited since there are other buildings nearby. However the view from the pool on the top floor was spectacular! Breakfast was also there and it was just heaven. The beauty of the mountains and lake could not be beat. The room was also nice and had everything you would need. Modern and clean. Service was wonderful. We would come back!
Stayed 2 nights in Aug 2024

6/10 Okay

Adriana

Terribly stained carpets & walls. This hotel needs serious maintenance
Stayed 3 nights in Jun 2024

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service, room comfort
Little to know air conditioning in room. Staff reset a/c but did not change result. No WiFi during stay. Was out of servile. No mini refrigerator in room. Surprising for a 4+ star hotel. Only view of lake with a view of other rooftops of course, is on the rooftop which is beautiful and breakfast was lovely.
Stayed 1 night in Jun 2024

6/10 Okay

Tilo

Liked: Cleanliness, amenities, property conditions & facilities
Die Damen und das Serviceteam waren wirklich freundlich und professionell. Auf der Homepage wird allerdings beworben, das die Poolbar von 0800 - 2400 Uhr offen sei, aber Fehlanzeige. Diese Bar wird nur an Wochenenden abends geöffnet. Wenn es beworben wird sollte man doch dies auch einhalten oder anders Bewerben. Achtung, Hotelzimmertüren prüfen ob diese auch wirklich verschießen. Zimmer 403 war dem nicht so. Wir mussten kräftig zuziehen oder auch von innen zudrücken das diese auch wirklich verschlossen war. Selbiges Zimmer die Toilettenspülung war nur einseitig nutzbar und der Toilettenpapierhalter war lose. Alles wurde an der Rezeption angezeigt. Kleiner Tipp für die Rezension, für Fahrer von E-Autos wenn das Auto voll ist oder nicht geladen wird, ist das kein Dauerparkplatz. Zwei Ladepunkte sind vorhanden. Die Tiefgarage ist eng und kostet 10€, lohnt sich aber da des Laden kostenlos ist. (Zwischen 7 und 11Kw) Trotz allem ein gutes Hotel.
Stayed 1 night in Apr 2025

8/10 Good

Reiner

Sehr freundliches Personal. Preis/Leistungsvehältnis nicht so gut.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschönes Hotel mit einem erstklassigen Service in sehr guter Lage. Super Zimmer, sehr sauber, herrlicher Ausblick, tolles Essen und mega Personal. Das Auto konnten wir kostenfrei innerhalb der Anlage parken. Jederzeit wieder!
Stayed 4 nights in Mar 2025

8/10 Good

Cajsa

Stayed 2 nights in Jan 2025

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional and relaxed service

Mycket bra service. Alla var hjälpsamma, kunniga och professionella, men på ett avslappnat och personligt sätt.
Stayed 1 night in Sep 2024

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes und sauberes Hotel

Schöne und zentrale Lage. Der Poolauf dem Dach des Hotels ist sehr schön.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aleksi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fremragende hotel, med super god service fra personalet. Tagterrassen med en fantastisk udsigt over Gardasøen og bjergene, var et kæmpe hit til morgenmad, nem frokost og snacks og velsmagende drinks om eftermiddagen/aftenen, inkl. levende musik efter mørkets frembrud. Kan stærkt anbefales. Vi kommer helt sikkert igen.
Stayed 4 nights in Aug 2024

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt in diesem Hotel hat uns super gut gefallen. Der Service ist wirklich erstklassig. Das angebotene Frühstück auf der Dachterasse hat alle Erwartungen übertroffen. Es gibt nichts was es nichts gibt. Und bitte probiert, die leckeren Pancakes auf der Dachterasse und besucht Abends die Dachterasse zu einem "live-konzert". Wir würden auch gerne 8 Sterne verteilen :-) Danke für die schöne Zeit. ! Wir kommen auf jeden Fall wieder!
Stayed 3 nights in Jul 2024

8/10 Good

Mogens Engell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig oplevelse i Riva del Garda

Dejligt hotel, med fantastisk morgenmad og venligt personale, værelset bar præg af alder og afløbet i brusekabinen var ikke helt ok. God kælder parkering med dog kun to ladestander, en bil var parkeret ved den ene konstant (en dansk bil typisk). Centrum ligger ca. 1.3 km fra hotellet, der er en perfekt badestrand ca. 500 m fra hotellet.
Stayed 6 nights in Jul 2024

10/10 Excellent

DELIA

Stayed 1 night in Jul 2024

10/10 Excellent

hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, room comfort
Meget pent hotell
Stayed 1 night in Jun 2024