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Arawa Park Hotel

4.0 star property
Luxury Rotorua hotel in Glenholme with free parking

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Arawa Park Hotel

Exterior
King One Bedroom Suite
Meeting facility
Deluxe King Room
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
The price is €91
includes taxes & fees
3 Feb - 4 Feb

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About the area

Map
272 Fenton St, Rotorua, 3201

What's nearby

  • Rotorua Central Mall - 12 min walk
  • Tamaki Maori Village - 18 min walk
  • Whakarewarewa: The Living Maori Village - 19 min walk
  • Polynesian Spa - 20 min walk
  • Redwoods Whakarewarewa Forest - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Shadehouse Cafe - ‬2 min drive
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope Cafe Rotorua - ‬15 min walk

About this property

Arawa Park Hotel

Luxury upscale hotel located in Glenholme
Take advantage of dry cleaning/laundry services, a bar and a gym at Arawa Park Hotel. The on-site restaurant, Atrium Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and babysitting (surcharge)
  • A gift shop, a front desk safe and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 135 rooms include comforts such as free WiFi and minibars. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • Heating and ceiling fans
  • Free toiletries and hairdryers
  • 50-inch Smart TVs with cable channels
  • LED light bulbs, mini fridges and childcare services

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

Is Arawa Park Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Arawa Park Hotel?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on 3 Feb 2025 start from €91.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arawa Park Hotel?

Self-parking is free at this property.

What time is check-in at Arawa Park Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arawa Park Hotel?

Checkout is at 10 AM.

Where is Arawa Park Hotel located?

Located in Glenholme, this luxury hotel is within a 15-minute walk of Racing Rotorua, Whakarewarewa Hot Springs, and Rotorua Central Mall. Government Gardens and Rotorua Arts Village are also within 1 mile (2 km).

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 227 out of 1000 reviews" "
Rating 8 - Good. 342 out of 1000 reviews" "
Rating 6 - Okay. 238 out of 1000 reviews" "
Rating 4 - Poor. 124 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
I guess you get what you pay for. Photos need to be updated as they look nothing like what we got. Bathroom needed a good scrub.
Stayed 2 nights in Jan 2025

6/10 Okay

Annie

Travelled with family
Liked: Cleanliness, staff & service
Very central to all attractions. Very basic but good for what we needed.
Stayed 2 nights in Jan 2025

6/10 Okay

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
The property is not well maintained. Everything looks worn. Not a good value for the price paid. Cleaning staff do their best! Towels and bedding are nice and clean!
Stayed 3 nights in Jan 2025

8/10 Good

Thomas

On the plus side I had a cavernous room, with my choice of king bed. But this place has clearly seen better days, probably 5 or 6 decades ago.
Stayed 1 night in Jan 2025

6/10 Okay

Rochelle

Travelled with family
A bit dated and cleaning wasn't the greatest. Great location but felt they were trying to save on basic essentials.
Stayed 3 nights in Jan 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the location, quiet. Room size are great. It is aged not upgraded especially the bathroom.
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Travelled with family
Liked: Property conditions & facilities
Large comfortable room. Bathroom a let down with mould in the shower grouting. Needs a good clean.
Stayed 1 night in Jan 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sunpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Jan 2025

8/10 Good

Kusma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
i am not happy when my family and i got there we had to wait as they couldn't find that we had two rooms booked and i was fustrated as we drove along way and they could just find one room that was booked.
Stayed 1 night in Jan 2025

6/10 Okay

Salote, Auckland

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I did not like what the property looked like, it was different to what it showed online, aircon wasn’t working, bathroom had leaking
Stayed 3 nights in Dec 2024

6/10 Okay

Taryn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
While it is clear that the hotel has spent some money on the appearance of the lobby and entrance area they have neglected the actual rooms for quite some time. The furnishings are beyond dated, needed to be replaced decades ago. Everything in the room seemed dirty, the grout in the shower was cracked, the sink drain stop was missing, all the chrome/metal was tarnished, the ceiling fan was old and dusty. Probably the most offensive was the large reddish/pink adult body-sized stain on the bedsheets. The night staff quickly came and changed the sheets for us but how did those sheets end up on the bed without being noticed by the cleaning staff? And what other parts of the room have not been cleaned properly? Made it difficult to get a good night sleep after that. Room service trash was left in the hallway for days on end, the pile even growing throughout our 3-day stay. Overall a very disappointing stay.
Stayed 3 nights in Dec 2024

6/10 Okay

April

Stayed 1 night in Dec 2024

8/10 Good

Rimple

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Mohammed Ashmeeq

Travelled with family and small children
Disliked: Property conditions & facilities
The spa tub was old and did not function. Large room. Average breakfast
Stayed 2 nights in Oct 2024

4/10 Poor

Roslyn

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff wouldn’t even check if early check in possible. No air con in reception, restaurant, bar and hallways. Rubbish truck emptied bins right outside room at 5.50am. Beds comfortable,
Stayed 1 night in Dec 2024

2/10 Terrible

sobhit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Serupepepli

Liked: Cleanliness, staff & service, property conditions & facilities
Bit late checking in due to cleaning but enjoy the rooms
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Disliked: Amenities
Put knives and forks in
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
the staff are good and welcoming. Maintenance needs to step up a bit more. I had to get the loo roll holder fixed, something house keeping should of sorted before hand. We were there for the Christmas buffet, but they hadn't prepared for the extremely hot day, Salads and seafood had no cold packs under them and the desserts were melting.
Stayed 2 nights in Dec 2024

4/10 Poor

sushma

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and outdated

10/10 Excellent

Harata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Valeria

Travelled with partner
Liked: Staff & service
Friendly staff. Rooms, not so clean especially the bathroom.
Stayed 2 nights in Dec 2024

6/10 Okay

Nibras

Travelled with family
Disliked: Amenities
They offer a room with a hot tub, as an upgrade which was really nice to see. Unfortunately was not working, when I called the receptionist he told me all hot tub not working in the hotel, then we figure that the fridge also not working Hotel is big and nice, however, management is not taking care of it
Stayed 1 night in Dec 2024